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Anyone bought from myprotein uk before?
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Xccess
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 Sep 21 2017, 06:10 PM
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QUOTE(Lionel90 @ Sep 13 2017, 01:50 PM) Invoice... so in this case it's only the email upon order confirmation..? Didnt buy flavouring, just 2 packs of protein, 1 shaker & 1 free dehydrator, total under RM500. So if really get detained, only need to be there to present the invoice then i should get my stuffs? On the spot or have to wait for PosLambat to deliver? Just curious, have you receive your parcel? Just ordered a 5kg Isolate Whey from Myprotein for delivery to KL, hopefully it goes thru smoothly. Amount less than RM500.00. |
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Xccess
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Sep 21 2017, 08:16 PM
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QUOTE(Lionel90 @ Sep 21 2017, 07:09 PM) Mine is being held at customs. Havent received love letter as of last weekend... Based on others' experience, it seems Penangite have higher risks of detention. So good luck mate. Damn.....I hope your's can get thru. Do keep us posted. |
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Xccess
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Sep 22 2017, 10:50 AM
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QUOTE(Lionel90 @ Sep 21 2017, 10:56 PM) It would get thru, after I make my trip there. Mum just told me she has got the love letter. I'm expecting my parcel first week of Oct, will update here accordingly. Fingers crossed. |
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Xccess
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Sep 22 2017, 07:20 PM
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QUOTE(Lionel90 @ Sep 21 2017, 10:56 PM) It would get thru, after I make my trip there. Mum just told me she has got the love letter. Sorry, one question. Myprotein sent a email starting my ordered had been despatched and should come in early Oct but I don't see any tracking number. Do I need to wait for another email? Order was placed 3 days ago. |
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Xccess
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Sep 23 2017, 06:47 PM
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QUOTE(Lionel90 @ Sep 23 2017, 02:08 PM) That's the only email u would get from them. U can now starting to track where your order is inside the website itself. Go to "order details" and "track order". Use the "Local Tracking Number" under "view more tracking" (or sthg like that) for our PosLambat tracking. But 3days, should be still at their warehouse, just about ready to be shipped. Noted. Appreciate the guidance. |
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Xccess
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Sep 28 2017, 12:27 PM
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QUOTE(Lionel90 @ Sep 23 2017, 02:08 PM) That's the only email u would get from them. U can now starting to track where your order is inside the website itself. Go to "order details" and "track order". Use the "Local Tracking Number" under "view more tracking" (or sthg like that) for our PosLambat tracking. But 3days, should be still at their warehouse, just about ready to be shipped. Contacted Myprotein livechat today because still unable to track my order. Was told I won't be able to do it as it's under "Standard Delivery" and delivery may takes up to 30 days. Damn...was expecting my delivery next week as running low on Whey. No choice, went to Musclemania today, purchased 2.5kg Isolate Whey...lol. This post has been edited by Xccess: Sep 28 2017, 12:33 PM |
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Xccess
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Oct 5 2017, 01:18 PM
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QUOTE(Lionel90 @ Oct 2 2017, 11:24 AM) Surprisingly the clearing at customs itself is quite smooth and easy, and the staffs are also quite helpful and different from expectations. Went last Saturday, I would recommend going on Sat (first Sat of the month is off though). I reached the Customs about 845, they look for my parcel and requested me to open it up for inspection. Was then told that I need to seek approval from klinik kesihatan when I have a brief mental meltdown. The drive was about 5 mins away, the klinik is basically empty. I wandered around hopelessly as the department was still closed. Had a mini heart attack when google told me it's closed on that day. Turns out i was at the wrong turn and the department opens at 9am on Saturday. Another 5 mins of driving back to Customs and was told GST would be levied on RM500 purchase and above for those handled by PosLaju Butterworth. Had to get the approval signed by an officer in a room, believe the GST would also be payable to him. After that, I leave together with my gains at about 925. Glad you've gotten your purchased. Mine went through custom without any issue and parcel delivered to my place today. The carton that was protecting must have gone through a rough journey, all beaten up. Attached thumbnail(s)
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Xccess
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Nov 17 2017, 08:54 AM
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QUOTE(jess7 @ Nov 15 2017, 01:59 PM) so myprotein fcked up and deleted my order... have yet to receive my refund now reordering haih I'm facing the same problem here. Payment made on 8th November 2017 but order cancelled due to some error in their system. Filed complaint, they said refund takes 3-5 working days based on the day it was charged. Already more exceeded that, I won't be ordering unless the refund had been credited. Do keep us update on this matter, I'll do the same as well. |
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Xccess
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Nov 22 2017, 07:24 PM
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QUOTE(jess7 @ Nov 20 2017, 12:42 PM) sorry, my bad, ayam taking unflavoured...  Have you received your refund yet? Your previous payment is online banking or using credit card? |
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