Anyone can help? I am importing some skin care products from korean but now stucked in customer KLIA, they asked me the register product under bpfk.gov.my website, it is really trouablesome as the website damn slow and always couldnt display properly. Btw, anyone know that we can hire forwarder agent or insider to help to take my stock out?Pls help and appreciated!

Hi All sifu,

I purchase a phone case from korea on 5th Nov 2012.
I was given a tracking code to trace the shipping status in korea.

My question is, when my item arrived Malaysia can i continue use this tracking id to trace my item?
Or there will be another tracking code to use? If yes how can i get the local tracking code?

Attachement is my shipping status, and it already arrived Malaysia KL.

Please advise


Attached thumbnail(s)

bummer...... after reading all the Q & A ..feels like my floor chair that send form korea cost RM133 will kena charge with some tax.. since they have this kind of ***The Air Cargo Tariff (TACT) ** thing that charge freight from every country.

does anyone know.. how much they charge the freight from korea.?

May I know what amount will be tax if I send an iPhone 5 from Singapore to Kuching via DHL or FEDEX?

Hi, i just bought 56 dvd from amazon.com via vshub.com. The items already arrived at Malaysia but it been held by the custom (according to xxx customer service). They ship those items consolidated with other parcel via DHL. So there is no tracking no provided. I don't know whether the items had been hold in KLIA or Johor Bahru (currently i live in Johor). Last wednesday, the customer service from xxx called and explain the situation. They give me the choices if i want the items back:
1. The Dvd's will go through KDN (Finas) and will charge RM100++ per dvd. Maybe takes 1-2 month. Maybe 1 year.
2. Just let go the RM3k worth of items.
So, basically they didn't give me any choices at all. For the info all the DVD is for personal use (no porn). I already buy the DVD from amazon 5-6 times and this is the first time it been hold by the customs.
Somebody please help me. Do i need to pay duty tax or what? Go to KLIA and beg the custom?What is the other option for my situation right now.

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Added on November 24, 2012, 7:07 pmSomebody please help me...

This post has been edited by abikhorkina: Nov 29 2012, 02:20 AM

No, you won't get tax (Hs kod yang dicadangkan ialah 3304.99 600 (diskripsi: other face or skin creams and lotions). Barangan ini tidak tertakluk kepada sebarang cukai). This is answer from custom Malaysia (03-78067200)

I faced the same problem as you. I have called up Malaysia National Pharmaceutical Control Bureau (03-78835400). Answer from National Pharmacy is skin care for personal use is define as below 10 pieces with only 1 piece per each product. More than 1 piece per each product is already consider 'import' and need to apply license/approval/notifikasi for it. However, they can't guarentee that KLIA enforcement division (under National Pharmacy division as well) will release it although you follow their rules: 'below 10 pieces and 1 piece per each product'.

I was then given contact number of KLIA enforcement division (03-87872437), according to them, any skin care or cosmetic for personal use should not be more than 1 month usage. Otherwise, consider as 'import' and you need license/approval. However, again, they can’t guarantee that parcel will not be held.

The 3 departments do pick up phone quickly and willing to give informations especially National Pharmacy. From my own opinions, is best to follow the way of KLIA enforcement division, I also quoted example of 3 different items of skin care 'should be' ok, they won't tahan. If 4-5 items, then they will look at the sizes, categories of skin care.

Anyone who still doubt about the 'standard' may call and ask them, maybe you will get different answers from them. Who knows, their 'standard' may changed from time to time!

This post has been edited by dolphinoctopus: Nov 28 2012, 10:06 AM

Hi, thanks a lot for the detailed and informative reply. Really appreciate it.

Hi there,

I plan on buying some erotic anime figurines, but will it pass customs? I don't mind paying customs fee.

I purchase headphone got tax o not? <rm500

1 or 2 dvd is ok la bro.. but 56 dvd? OMG..

In future if wanna buy anything from USA totally tax free can PM me except guns (real & toys), drugs and motor vehicle.

Ya probably my mistake also. I like to consolidate my items at once during shipment. Still cross my finger bro

Hi, Im planning to buy a headphone using comgateway service on amazon.
The price for the item at the Amazon is $82.00 + $5.49(shipping to US address)
http://www.amazon.com/gp/offer-listing/B0042A68R8/sr=/qid=/ref=olp_tab_used?ie=UTF8&colid=&coliid=&condition=used&me=&qid=&seller=&sr=
Will my item got tax?

i want to import helmets like few hundreds piece.. wonder how to apply for this...

anyone has experience on this?

Hi wanna ask i bought some iphone cases from china (around 20 pieces). Will i get taxed? Thx

Hi, I know bringing in smartphone won't get tax, what about importing 1 smartphone and 1 protection case in the same shipment? let's say total value is above RM500, will they get tax because of the protection case?
If they do tax, how would the tax being imposed? just the protection case or the whole shipment?

Thx in advance.

i still have not gotten the supplements i ordered from bodybuilding.com in september. good thing they refunded me in full.

hi everyone,

my item nook tablet is now at kastam... so can anyone tell me whether will i be taxed? if so how much?

any excuse that I can give to reduce the tax?

thank you all for your help!

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Added on December 21, 2012, 2:26 pmwell... latest news...

i was lucky that my item was not to be taxed and was released ...

however i can see people get taxed on soft toys, tshirts and comestics

This post has been edited by moniqee: Dec 21 2012, 02:27 PM

how to know item at custom???

well... if you receive a letter from custom... then your item is at custom... but normally if your item send from oversea via priority mail international suppose to have tracking even within malaysia...