hi, i'm new to prepaid. like to know if my dg number is expiring tmr and i do not plan to top up before that. let's say if i top up in Apr, will i get back whatever balance i still have? if not mistaken, i think i still hv about rm80 in my account. THANKS.

Another way is top rm 10  .00 every month just keep active and to avoid the 90 days grace period

well, thanks to DG's new pricing, I will be porting to xox like most ppl.

well, thanks to DG's new pricing, I will be porting to xox like most ppl.

well true. thank you for the kind info/suggestions.
i think i will just mnp to xox and forget abt the whole thing for 28 months, which is great, meaning more suitable for me. to set a reminder is an option, but i know it doesn't work for me.. will probably mess up and when in need, have to reload, this and that. with xox, i just make sure there is some amount in it, and it is forever in a standby mode for 28 months. that's what i need. anyway, great ppl here... THANK YOU ALL

Hi all, I am having a very strange DiGi network behaviour.  In short, I can't get 4G in many devices. 

Long story:-  I moved from Sandakan to Sukau 2 days ago.  All devices i have are getting 4G when in Sandakan. 

Now in Sukau, all my devices are not getting 4G except for Samsung Tab S3, it shows stable full bar 4G and speed around 30Mbps (actual file download, not speed test). 

I have tried the following, none of them getting DiGi 4G:-
Samsung Note 4
Samsung Note 8
Huawei ME906S-158 NGFF modem (inside laptop)
Huawei E8278 modem
Huawei E5186 modem router
Huawei E5787 modem router
TP-Link MR200 modem router

I have the 4 following DiGi postpaid simcards:-
Infinity 150
Broadband data 100
gadget sim from normal postpaid 80 plan
Corporate postpaid sim

Every single simcard i put into Samsung Tab S3 will get 4G with good speed.  Every single simcard i tried in other devices all 3G only, at miserable speed 0.1 to 1 Mbps.  If i force 4G in devices that support it, it won't detect any signal. 

This is so strange, I have to use the Tab S3 to mobile hotspot, the rest devices just failed to get 4G.  I check in access point settings all are exactly the same between Note 8 and Tab S3.

Any clue? It is so illogical  , I don't know what to try next.  Is Samsung using different modem brand in Tab S3 compared to Note 4&8?

I have a Celcom sim, put in any of the device above will get 4G 2-3 bars, not as fast as DiGi but at least every device is getting 4G.

Received the Netgear Nighthawk M1 today, tested and woot! DiGi 4G connected, 3 bars.
So I can almost conclusively say that Snapdragon modem chipset only will connect at DiGi 4G at my location.  Other devices could only detect the DiGi 4G signal until it is closer to the DiGi 4G tower.  I can't explain this, could it be Snapdragon modem is better at blind spot of 4G coverage ? 3 bars is not poor signal anyway, and Huawei is well known for getting signal but why not working at this very location.  Celcom 4G which has weaker signal, all devices can detect, so strange... what is wrong here 

What ever it is, I at least found a solution and can continue the 150 Infinity plan.  The M1 is too big to be called portable, i will use it as fixed modem router with power plugged in.  Not sure if it can withstand 24/7 operation.  So lucky to have ethernet port at M1 to the network switch.

Please talk about Hotlink plans in the Hotlink thread.

Just sharing information. 😎

Go away

Ain't happening.

At least don't go off-topic.  Discuss Digi stuff in the Digi thread.  Is your life that insecure that you're afraid people don't sign up to Hotlink?

digi best still available? because I cant find any info at digi website

Hmm, I think i found the deeper reason.  My location is in between 2 different LTE bands from DiGi, B3 & B8 from 2 different Tower ID.  Netgear M1 will sometimes no internet at all and in the diagnostics page it shows the modem is switching between 2 bands every few seconds.  After few minutes it will stable again, until some times the switching will happen again and no internet.  B8 vs B3 strength is like 55% vs 45%, but speed wise B3 is 6 times faster than B8.  I am pointing the antenna to B3 tower but B8 will disturb from time to time because it is slightly stronger.  I can point the antenna to B8 tower and it will be very stable there but the speed is like 400kB/s only.

Could this be the reason Huawei and Exynos cannot detect DiGi 4G at all, when 2 bands of almost same strength exist?  Both snapdragon modems are proven to work.

Actually you can just extend the validity for 1 day RM 1 and that extends another 75 days/90 days grace period.
I also have XOX but I prefer Digi for its cheaper data package, so I keep one spare number in Digi and will lend to my overseas visitor to use when she is in Malaysia. I will just set in calendar to extend 1 day validity to ensure no. is not terminated.

Has Digi discontinued Digi Best Prepaid plan?

Only Digi Live prepaid plan available on their website now. New plan incoming?