Hi all, I am having a very strange DiGi network behaviour.  In short, I can't get 4G in many devices. 

Long story:-  I moved from Sandakan to Sukau 2 days ago.  All devices i have are getting 4G when in Sandakan. 

Now in Sukau, all my devices are not getting 4G except for Samsung Tab S3, it shows stable full bar 4G and speed around 30Mbps (actual file download, not speed test). 

I have tried the following, none of them getting DiGi 4G:-
Samsung Note 4
Samsung Note 8
Huawei ME906S-158 NGFF modem (inside laptop)
Huawei E8278 modem
Huawei E5186 modem router
Huawei E5787 modem router
TP-Link MR200 modem router

Hi all, I am having a very strange DiGi network behaviour.  In short, I can't get 4G in many devices. 

Long story:-  I moved from Sandakan to Sukau 2 days ago.  All devices i have are getting 4G when in Sandakan. 

Now in Sukau, all my devices are not getting 4G except for Samsung Tab S3, it shows stable full bar 4G and speed around 30Mbps (actual file download, not speed test). 

I have tried the following, none of them getting DiGi 4G:-
Samsung Note 4
Samsung Note 8
Huawei ME906S-158 NGFF modem (inside laptop)
Huawei E8278 modem
Huawei E5186 modem router
Huawei E5787 modem router
TP-Link MR200 modem router

I have the 4 following DiGi postpaid simcards:-
Infinity 150
Broadband data 100
gadget sim from normal postpaid 80 plan
Corporate postpaid sim

Every single simcard i put into Samsung Tab S3 will get 4G with good speed.  Every single simcard i tried in other devices all 3G only, at miserable speed 0.1 to 1 Mbps.  If i force 4G in devices that support it, it won't detect any signal. 

This is so strange, I have to use the Tab S3 to mobile hotspot, the rest devices just failed to get 4G.  I check in access point settings all are exactly the same between Note 8 and Tab S3.

Any clue? It is so illogical  , I don't know what to try next.  Is Samsung using different modem brand in Tab S3 compared to Note 4&8?

I have a Celcom sim, put in any of the device above will get 4G 2-3 bars, not as fast as DiGi but at least every device is getting 4G.

Received the Netgear Nighthawk M1 today, tested and woot! DiGi 4G connected, 3 bars.
So I can almost conclusively say that Snapdragon modem chipset only will connect at DiGi 4G at my location.  Other devices could only detect the DiGi 4G signal until it is closer to the DiGi 4G tower.  I can't explain this, could it be Snapdragon modem is better at blind spot of 4G coverage ? 3 bars is not poor signal anyway, and Huawei is well known for getting signal but why not working at this very location.  Celcom 4G which has weaker signal, all devices can detect, so strange... what is wrong here 

What ever it is, I at least found a solution and can continue the 150 Infinity plan.  The M1 is too big to be called portable, i will use it as fixed modem router with power plugged in.  Not sure if it can withstand 24/7 operation.  So lucky to have ethernet port at M1 to the network switch.

You want to feedback to Digi themselves?  Make them aware of what's happening at your area.