Welcome Guest ( Log In | Register )

8 Pages « < 2 3 4 5 6 > » Bottom

Outline · [ Standard ] · Linear+

Other ISP Cyberjaya Broadband / City Broadband, Can also call them Setia Haruman Tech

views
     
kronos_fir18
post Jul 13 2018, 02:16 PM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

QUOTE(odin88 @ Jul 12 2018, 10:24 PM)
haha Agree .. but then downtime is often compare to Unifi T___T
*
As of today, i am still not affected from the Major outage as of yet... Touchwood that it won't happen.
But i do affected from the speed degradation.
hestati
post Aug 18 2018, 09:29 PM

Regular
******
Senior Member
1,256 posts

Joined: Dec 2016
Will they also upgrade speed/lower cost?
System Error Message
post Aug 19 2018, 11:43 AM

Regular
******
Senior Member
1,781 posts

Joined: Jul 2010
They better, i've been ready for 10Gb/s symmetrical but they dont have coverage to my area sad.gif
crazy_rose
post Aug 25 2018, 03:37 AM

Getting Started
**
Junior Member
218 posts

Joined: Oct 2005


Hi guys wanna ask ya i just switched to Cyberbroadband 100Mb.
now that im on it certain sites that i visit keep giving me captcha its getting annoying

» Click to show Spoiler - click again to hide... «



did virus scans all turned out clean.

can i get them to do something on their end? since ip belongs to them..?


nazman
post Aug 25 2018, 06:42 AM


******
Senior Member
1,200 posts

Joined: Feb 2006
From: Wangsa Maju
QUOTE(crazy_rose @ Aug 25 2018, 03:37 AM)
Hi guys wanna ask ya i just switched to Cyberbroadband 100Mb.
now that im on it certain sites that i visit keep giving me captcha its getting annoying 

» Click to show Spoiler - click again to hide... «

did virus scans all turned out clean.

can i get them to do something on their end? since ip belongs to them..?
*
happen to me too..check at router SH Tech are using google dns at router..
this is first time i see an ISP using google dns at router..google might see the public ip as spam, as SH tech share same public ip to their subscriber ..

correct me if im wrong...
crazy_rose
post Aug 25 2018, 06:57 PM

Getting Started
**
Junior Member
218 posts

Joined: Oct 2005


yeah the dns is defaulted to 8.8.8.8/8.8.4.4

so nothing much we can do ?
can i change my dns to cloudflare or something else,
on my router will it fix this ?
nazman
post Aug 25 2018, 07:20 PM


******
Senior Member
1,200 posts

Joined: Feb 2006
From: Wangsa Maju
QUOTE(crazy_rose @ Aug 25 2018, 06:57 PM)
yeah the dns is defaulted to 8.8.8.8/8.8.4.4

so nothing much we can do ?
can i change my dns to cloudflare or something else,
on my router will it fix this ?
*
u can report to them...as for myself, im not using thier stock router..n I change the dns at my router..
crazy_rose
post Aug 25 2018, 08:53 PM

Getting Started
**
Junior Member
218 posts

Joined: Oct 2005


QUOTE(nazman @ Aug 25 2018, 07:20 PM)
u can report to them...as for myself, im not using thier stock router..n I change the dns at my router..
*
welp i guess ill jsut set on my mikrotik to cloudflare or something. and give it a try

thanks mate biggrin.gif

*changing to 1.1.1.1 fixed the issue nomore capchas whew

This post has been edited by crazy_rose: Aug 25 2018, 08:59 PM
kronos_fir18
post Aug 27 2018, 01:14 PM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

Actually, its not directly related with DNS. Yes true indeed that; whenever people is searching for a website, DNS request will be sent to query the data from source to destination. In our case, the router is set to Google DNS (8.8.8.8 & 8.8.4.4), and you can imagine there is 900 unit of Masreca that send a query to Google DNS. Truthfully, this is consider to be a on small scale compared to a global DNS Request.

So What is DNS - DNS is a Domain Name Services that Mapping a numerical IP address to a Human readable format called "words" Eg :

Non-authoritative answer:
Name: google.com
Addresses: 2404:6800:4001:80e::200e
216.58.221.206.


216.58.221.206 -> Google.com

In an easy word, DNS is a kind of services that we don't need to remember a numerical addresses of a webpage. We only need to remember the page name instead of its number.

So why do i say that DNS is not directly related?

====================

The real issue lie in the NAT (Network Address Translation).

What is NAT then?

It is a process in which remapping one IP address space into another by modifying network address information in the IP header of packets while they are in transit across a traffic routing device. For example, the SH network is using a Multiple layer of NAT to advertise the internal IP. When the IP is in SH, the NAT addresses will be super-net to form a single IP going out to the outside world.

For Example, let say Ceria residence is having a a class A private subnet of 10.10.10.0/24 and Masreca is having a Class A Private subnet of 10.10.11.0/24 - Both of this subnet will be aggregated/Supernetted to form a Class A private network of 10.10.10.0/23. This Network is then advertise to the outside world using only a single Public IP address.

So This is where the real issue come, A single Public IP is having a lot of query to Google DNS. That is why Google is flagging the IP and to counteract it, google implemented CAPTCHAs to verify that the request is from a valid user and not from an automated request.

You can ask the residence to check what is the Public IP is being used. I bet that all of the residence of Masreca or Ceria residece will get the same public address.
For example; Currently in Masreca they are having this Public IP : "Your IPv4 Address Is: 202.168.64.141 "



======================

To resolve this kind of issue, in the past, I've subscribe to a Maxis Fiber services and they do provide a public addresses to their user. The advantage of using a publicly assign (DHCP) addresses is that I've never experience the CAPTCHAs issue and and i can directly access my router from outside. Easy word is that my router is accessible from WAN environment. From google POV, using a public address will make the user looks legitimate due to less queries being send to google instead of using a private address that is being NAT-ed (is that a word? lol) that send a LOT of request from only single IP address.

======================

I did check and it seems that we can try to ask SH to provide a public assign DHCP IP instead of using a NAT-ed IP to assign to the CALIX router.

Below is the IP range of SH :

inetnum: 202.168.64.0 - 202.168.79.255
netname: CITYBROADBAND
descr: Setia Haruman Technology, Sdn Bhd,

Below is the IP range of Maxis :

inetnum: 202.75.128.0 - 202.75.159.255
netname: MAXISNET
descr: Maxis Broadband Sdn Bhd

Indeed, Maxis have more IP allocation compared to SH thus this is might be the reason why maxis can offer public IP to their customers.
Anyhow, I can suggest the user to contact SH and ask them to change to Public address instead of Private address.
I've done that before with Maxis but not sure with SH.


UPDATE : Call SH/CBB and ask them to allocated a public IP address on your account. you will need to provide them with your ONT serial and MAC. This process will be completed around 3 hours by them.

=========================

Changing the DNS address to other address will help to alleviate the situation temporarily but not entirely.
Even though you are changing the google DNS to a Cloudflare DNS, if you still using the Google search engine, google will still detect you are from the same address and you will still need to solve the CAPTCHAs.

Hope above explanation helps.

This post has been edited by kronos_fir18: Oct 17 2018, 10:03 AM
crazy_rose
post Aug 28 2018, 06:52 PM

Getting Started
**
Junior Member
218 posts

Joined: Oct 2005


QUOTE(kronos_fir18 @ Aug 27 2018, 01:14 PM)
Actually, its not directly related with DNS. Yes true indeed that; whenever people is searching for a website, DNS request will be sent to query the data from source to destination. In our case, the router is set to Google DNS (8.8.8.8 & 8.8.4.4), and you can imagine there is 900 unit of Masreca that send a query to Google DNS. Truthfully, this is consider to be a on small scale compared to a global DNS Request.

So What is DNS - DNS is a Domain Name Services that Mapping a numerical IP address to a Human readable format called "words" Eg :

Non-authoritative answer:
Name:    google.com
Addresses:  2404:6800:4001:80e::200e
          216.58.221.206.
216.58.221.206 -> Google.com

In an easy word, DNS is a kind of services that we don't need to remember a numerical addresses of a webpage. We only need to remember the page name instead of its number. 

So why do i say that DNS is not directly related?

====================

The real issue lie in the NAT (Network Address Translation).

What is NAT then?

It is a process in which remapping one IP address space into another by modifying network address information in the IP header of packets while they are in transit across a traffic routing device. For example, the SH network is using a Multiple layer of NAT to advertise the internal IP. When the IP is in SH, the NAT addresses will be super-net to form a single IP going out to the outside world.

For Example, let say Ceria residence is having a a class A private subnet of 10.10.10.0/24 and Masreca is having a Class A Private subnet of 10.10.11.0/24 - Both of this subnet will be aggregated/Supernetted to  form a Class A private network of 10.10.10.0/23. This Network is then advertise to the outside world using only a single Public IP address.

So This is where the real issue come, A single Public IP is having a lot of query to Google DNS. That is why Google is flagging the IP and to counteract it, google  implemented CAPTCHAs to verify that the request is from a valid user and not from an automated request.

You can ask the residence to check what is the Public IP is being used. I bet that all of the residence of Masreca or Ceria residece will get the same public address.
For example; Currently in Masreca they are having this Public IP : "Your IPv4 Address Is: 202.168.64.141 "
======================

To resolve this kind of issue, in the past, I've subscribe to a Maxis Fiber services and they do provide a public addresses to their user. The advantage of using a publicly assign (DHCP) addresses is that I've never experience the CAPTCHAs issue and and i can directly access  my router from outside. Easy word is that my router is accessible from WAN environment. From google POV, using a public address will make the user become legitimate because of less query being send to google instead of using a private address that is being NAT-ed (is that a word? lol) that send a LOT of request from only single IP address.

======================

I did check and it seems that we can try to ask SH to provide a public assign DHCP IP instead of using a NAT-ed IP to assign to the CALIX router.

Below is the IP range of SH :

inetnum:        202.168.64.0 - 202.168.79.255
netname:        CITYBROADBAND
descr:          Setia Haruman Technology, Sdn Bhd, 

Below is the IP range of Maxis :

inetnum:        202.75.128.0 - 202.75.159.255
netname:        MAXISNET
descr:          Maxis Broadband Sdn Bhd

Indeed, Maxis have more IP allocation compared to SH thus this is might be the reason why maxis can offer public IP to their customers.
Anyhow, I can suggest the user to contact SH and ask them to change to Public address instead of Private address.
I've done that before with Maxis but not sure with SH.

=========================

Changing the DNS address to other address will help to alleviate the situation temporarily but not entirely.
Even though you are changing the google DNS to a Cloudflare DNS, if you still using the Google search engine, google will still detect you are from the same address and you will still need to solve the CAPTCHAs.

Hope above explanation helps.
*
thumbup.gif thanks for the detailed explanation
i guess i get it now. once the captchas come back ill try and get them to provide me with a non private ip and share my experience here
WhiteFlag
post Sep 20 2018, 02:08 PM

On my way
****
Junior Member
540 posts

Joined: Jan 2008
QUOTE(kronos_fir18 @ Jun 26 2018, 09:55 AM)
It's simple mate, here's the basic step :-

Login in to your calix router
turn off your wireless
plug in your custom router on the calix lan port
if you are using asus like mine, use the auto detect function on the wan side.
if u are using other router, make sure using an IP that is in the same subnet as the Calix LAN.

Some features like Dynamic DNS will not work  here due to multiple NAT that is being implemented by Setia Haruman.
U can't get a public IP on your CAlix though.

Anyhow, do let me know if u encounter any issue. Glad to helps.
*
May i know your speed test results is running on wifi or lan cable?
kronos_fir18
post Sep 20 2018, 03:18 PM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

QUOTE(WhiteFlag @ Sep 20 2018, 02:08 PM)
May i know your speed test results is running on wifi or lan cable?
*
Check My Siggy bro. That is on LAN.
for wifi, you can get 100Mbps if you are on 5Ghz.
unfortunately, the provided router don't have 5Ghz. (Hence that's why i use different router for wireless)
You can get around 50Mbps on 2.4Ghz.

This post has been edited by kronos_fir18: Sep 20 2018, 03:18 PM
crazy_rose
post Oct 7 2018, 11:58 AM

Getting Started
**
Junior Member
218 posts

Joined: Oct 2005


does anyone know if CBB will be getting any price reduction like the rest of the ISP ?
kronos_fir18
post Oct 9 2018, 10:28 AM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

**DELETED**

This post has been edited by kronos_fir18: Oct 9 2018, 11:23 AM
kronos_fir18
post Oct 9 2018, 11:22 AM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

QUOTE(crazy_rose @ Oct 7 2018, 11:58 AM)
does anyone know if CBB will be getting any price reduction like the rest of the ISP ?
*
Yesterday,i saw some ads inside facebook. It's 109 for 100Mbps.
New speed 300Mbps for 149.
500Mbps & 1Gbps same old price 259 and 399 respectively.


I suggest you go check TIME broadband. 1Gbps for 199 only.





This post has been edited by kronos_fir18: Oct 9 2018, 01:42 PM


Attached thumbnail(s)
Attached Image
nazman
post Oct 9 2018, 02:52 PM


******
Senior Member
1,200 posts

Joined: Feb 2006
From: Wangsa Maju
QUOTE(kronos_fir18 @ Oct 9 2018, 11:22 AM)
Yesterday,i saw some ads inside facebook. It's 109 for 100Mbps.
New speed 300Mbps for 149.
500Mbps & 1Gbps same old price 259 and 399 respectively.
I suggest you go check TIME broadband. 1Gbps for 199 only.
*
ape lagi bro, kasi tukar TIME plak..haha
crazy_rose
post Oct 9 2018, 08:25 PM

Getting Started
**
Junior Member
218 posts

Joined: Oct 2005


haha sadly my area no time support
only CBB & unifi (30mb)
kronos_fir18
post Oct 10 2018, 01:44 PM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

QUOTE(crazy_rose @ Oct 9 2018, 08:25 PM)
haha sadly my area no time support
only CBB & unifi (30mb)
*
If that is the case. Go for CBB. Don't waste time with Unifi. unless if you want their IPTV. smile.gif


QUOTE(nazman @ Oct 9 2018, 02:52 PM)
ape lagi bro, kasi tukar TIME plak..haha
*
hahaha... 100Mbps yg CBB nie pown da x taw nak wat ape.. wakkaka.
kronos_fir18
post Oct 13 2018, 11:48 AM

Getting Started
**
Junior Member
233 posts

Joined: Aug 2009
From: Cyberjaya

New updated price has been officially shown.
Applicable for new customer only.




Attached thumbnail(s)
Attached Image
WhiteFlag
post Oct 17 2018, 04:05 AM

On my way
****
Junior Member
540 posts

Joined: Jan 2008
QUOTE(crazy_rose @ Aug 28 2018, 06:52 PM)
thumbup.gif  thanks for the detailed explanation 
i guess  i get it now. once the captchas come back ill try and get them to provide me with a non private ip and share my experience here
*
hi how is your recaptcha issue? im having the problem and it is getting worse. some of the website and my tv box is totally unusable because the recaptcha will stuck without showing pictures for validation..

do u have any fix can share with me?

8 Pages « < 2 3 4 5 6 > » Top
 

Change to:
| Lo-Fi Version
0.0254sec    0.52    6 queries    GZIP Disabled
Time is now: 21st December 2025 - 08:39 PM