I'm not sure but I think SonicGear has been improving their quality over the last few years.

Didn't use to buy cause I thought it was cheap sounding, but even the old Evo speakers which everyone was ranting about? I think they did something to it to tweak the sound over the last couple of years, it sounds much better... thinking about getting one....

I went to try Edifier and Altec.. I think Edifier is ok, but the way they tune the audio in terms of the highs is not what I like... sounds abit piercing... but mm.. the SG evo platinum seems like much better value.... Altec.. just doesn't sound as good as it used to..

hahahaha the tweeters not being attached must have been some horrible error. My friend bought one, saw the photos and went to the service center, they reattached the tweeter and what it does now is kinda like ambient sounds~ I guess that works too. saw some thread about the tweeter being fake altogether... anybody who has had any experience with speakers would know that it is a real tweeter, even if it is a cheap one... LOL.... but not being attached is a big no no~

As an overall I think SG has been trying harder than the other brands, they may have gotten off on the wrong foot, but their service is really good. The motto of 'Trusting Your Ears' is good too... It's not asking you to buy it or anything, but its good advice for any consumer =) I'm not a SG fan now... but... maybe in time to come...

I own:
SonicGear Earpump Pro
Klipsch GMX 2.1
Creative Tatic 3D alpha

Hope this is not another horrible error of Sonic Gear - photo of my Evo 3 tweeter
A liar try to cover up their lie lolx....
I think user who own the Evo5 should open up their sat to check, if found out fake tweeter, you should go to Consumer court to complain it







Attached image(s)

Lol~~ You do realize that your Evo 3 tweeter is connected and should be working right? I mean it may not work the exact way you expect it to (there are so many tweeters in the market) and *shrugs* anyone with basic knowledge in speakers, drivers, soldering would know that this is a real tweeter that is connected and should work. You can't say a lousy human is not a human, he/she still is. Same you can't say its a fake tweeter when it is a real one even tho it is lousy.

You can't go to consumer court to sue for a 'fake tweeter' because the tweeter is real! lol, if you go to whatever the brand is to get it serviced, it sounds more sensible.

hahhahahahahaha who are the morons who keep talking about sueing and complaining to consumer court?? Just get it fixed like any normal, thinking sensible person would.. lol....

Thank you all for your comments and criticism. In terms of product development, even though we do have our own limitations because we are a rather small company, rest assured we are doing our best to satisfy every customer's need.

Addressing a few issues that were brought up in this forum,

1. With regards to drivers without protection:
SonicGear took a risk when they did the unprecedented, which was to launch a large number of speakers with unprotected drivers, in order to give a certain look to their speakers. The Evo series was one such series, and so was the Tatoo series. Right from the beginning, we did receive mixed responses with regards to our decision. Some loved it because of the simplified, open feel. Some hated it because the drivers were exposed and often were subjected to abuse from children. Our staff at SonicGear faced this same dilema, because while the speakers looked good on the shelves, we often times had to deal with frequent replacement of the drivers due to young children and big babies, who did not have the maturity to respect the property of others. We took some time to do RnD, to come up with solutions for the open driver, trying to maintain the look while increasing proctection. As a result, we decided to expand both these series with new products which come with drivers which are sheltered. This would include the Evo8 which still has exposed drivers, but the lower drivers are covered, as well as the Tatoo 321, which has all its drivers covered.

2. 'Fake' tweeters.
Thank you for the feedback and it is because of alert consumers like yourselves, that we had discovered some of our speakers indeed had tweeters which were not connected. We are aware of the mistakes our factor(y/ies) have made and putting greater effort into our QC. Consumers who find that their tweeters are not working are strongly encouraged to approach our respective service centers, if it indeed is a manufacturing default, we will make ammendments accordingly.

Other various comments on our products and brand name as a whole have been taken into account and we are working on it. SonicGear may not be JBL or Bose today, but we are working on it. We started off as nothing, selling only speakers from our pioneer Evo series. It was because of customers like yourselves (old and new) that we have made it as far as we have today. We are grateful, regardless of what you may own right now and hope that in the last many years, be it whether you have chosen one of our products or a product of another brand, that you have given us a fair chance to perform and 'Trust(ed) Your Ears' instead of purchasing speakers by brand alone.

Our sales and growth is proof of consumers giving us a fair chance, and we will do our best in the years to come to earn your continued support. With this we would like to close this thread and will open a new thread for queries.

We remain humble,
Team SonicGear

This post has been edited by SGproductDev: Aug 2 2011, 12:14 PM

Dear All,

This is a thread for discussion as well as for person(s) who have queries regarding SonicGear products to get answers.

Team SonicGear will do our best to respond within 2-3 working days. There are times when we may be busy with various shows in Malaysia or other countries and we may take sometime to respond. We seek your understanding.

We look forward to reciving constructive feedback (good and bad) and hope that person(s) posting will adhere to the basic rules of the forum, of respect and remaining relevant to the content of this thread.

For a start, some have submitted threads on where they can repair their products in this forum. Our Malaysian branch which handles RMA is located at

21 Jalan PJU 3/46
Sunway Damansara 47810
Petaling Jaya, Selangor
MALAYSIA

You may also wish to contact our customer service centre at 03-7803 6703.

Typically our service is quick and servicing+waiting should not take more than an hour or two. If the waiting time is likely to be long, we will do a 1-1 exchange.

All SonicGear products have a 1-year warranty from its date of purchase. Producing your receipt as a form of proof would be sufficient. =)

With that, we open this thread up for discussion.

Happy to serve,
Team SonicGear

err cannot put in SOnic Gear trust ur ear club ? should be same rather than create new one to attract more attention =_="
just my 2 cents

Hi Antoiozlan,

As with most fan club pages when it gets very long or when the thread is old, it is good to close the thread and open a new one with more relevant and updated information, so that it makes it easy for consumers to retrieve information they need.

Our last thread was started in 2007, started and maintained by staff, of which a number are possibly no longer in the company. It then makes sense to open a new thread where the responses are organized by the current group of young and vibrant staff, who have the time and patience to respond to various questions and should only be held accountable for their responses during the relevant timeframe.

I hope this answers your question. =)

Regards,
Team SonicGear

would also be cool if you guys decided to make speakers with better and thicker MDF boards instead of the classic lightweight hardboard

ohya, add more fillings to absorb the hollow sounding speakers in your products

This post has been edited by power911: Aug 2 2011, 01:49 PM

Dear power911,

Thank you for the feedback. =)

I am not entirely sure what you mean by we should use MDF boards, because most of our speakers are made from MDF boards and this is pretty much an industry standard. If you do have an idea of which model of speaker you are referring to, it really would help =) MDF is a type of hardboard btw, and its stiffness and density makes it a popular choice for speaker cabinets. There are however thicker forms of MDF (1/8", 1/4") which are also termed as hardboard or HDF, these are relatively more expensive and are usually not used in mainstream audio products. We do look into using a variety of materials for our products and for the best acoustic quality, we use certain types of solid wood for our valve series of radios with aux in functions. The sound is delightfully warm and clear but it also results in a hefty price tag. Conclusion? If you could furnish us with more details, it would be great, but in the mean time, we have noted your concerns in terms of materials and would like to highlight that we are constantly looking into how we can improve the quality of our products while maintaining low costs.

With regards to fillings we do have some models of speakers which have fillings in the subs which, like you say, helps the speaker to produce fuller sounds (in particular for the bass). One such model is the Armaggeddon A7. The reason why some speakers do have the fillings and some do not, depends on the innate sound balance of the speakers and whether a slightly punchier or slightly muted bass is best suited to produce a good overal sound. Sometimes it is also dependent on each user's preference, and hopefully with our wide variety of products with many options in terms of sound and aesthetics, we have something which caters to every customer's needs and wants.

I hope this is an adequate response to your comments. All in all the message is simple, we are working on it. =)

Sincerely,
Team SonicGear

I would expect softer MDF boards used for the satellites. It doesn't feel like MDF wood to me as it does feel like Hardboard (as you said, HDF boards)

The subwoofer is great and I do not have anything to complain about. (especially the Armageddon series)

But as for series like the new EVO Platinum(an example) the satellites wood seems to feel too hard and brittle, plus lightweight (which cause unwanted vibrations)

I may not be able to tell much details as I do not own these speakers but as far as I could remember I've once experimented (hacked in) my friend's Sonic Gear and I've noticed the satellites alone needs to be more solidly build and not interfered by it's own vibrations.
Weight it up maybe? I'm not sure, customers wouldn't want heavy products too. But I hope the satellites alone wouldn't vibrate too much, causing muddy sounds

Plastic isn't good for speakers but to keep designs awesome plastic are required to use... so I can't complain about that

(ps: it's awesome that we could communicate with Team Sonic Gear and able to tell what is our opinions )

This post has been edited by power911: Aug 2 2011, 03:54 PM

For iphone version. I own this cable but spoil edi. Where can get this? I am looking the whole lowyat plaza viewnet, sricom, all IT, tundermach other but no 1 selling it In KL where got Sonic Gear shop? Can old 1 be repair?

This post has been edited by wkkm007: Aug 2 2011, 03:59 PM

Dear power911,

Thank you for the compliments on our Armaggeddon Series, it has been our pride and joy. =)

We will do our best to identify which satalite(s) are faced with this issue and see what we can do. Each of our speakers are made for different types of consumers, so some have more concerns with regards to aesthetics, some are more bothered about size, some find clarity more important etc etc., while maintaining a resonable price. We do hope in the process of addressing your concerns we will develop more products which are able to meet more of these demands in the near future. If using soft MDF would improve the sound of the satalites, it would be more cost effective than using HDF. I will check with my technicians with regards to this and see what we can do.

Plastics can produce fairly good sound (relative to the price) as well, you could listen to our new Tatoo 202 and Tatoo 303xb, a 2.0 version and revamp of the old tatoo303 respectively.

We are happy to assist you in what ways we can, and we are also happy to learn from the experience of our customers.

Sincerely,
Team SonicGear

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Added on August 2, 2011, 4:21 pmHi wkkm007,

I would advise that you call our service center (number is in the first post) to ask if they can repair it and at what cost. It would also be possible to ask them if you may be able to get the product in any stores in KL at this point in time.

Hope this helps,
Team SonicGear

This post has been edited by SGproductDev: Aug 2 2011, 04:21 PM

The PC shop that I mention in my last post say they won't carry mobile link anymore. It is this product has stop production? Anyway thank for your reply

This post has been edited by wkkm007: Aug 2 2011, 07:08 PM

I was hoping Sonic Gear can improve overall quality such as better wood quality, better electronic components quality. We here willing to pay more for quality rather than just low price only.

In design, try to avoid fancy lighting like Evo series, it actually not a key for good looking to me.

Remember to make sure the cable don't snapped easily internal that cause like only 1 channel got sound. The only remedies I know is to use wind up the cable in round shape instead of common one. Plug oxidize problem was quite serious in Sonic Gear product also.

Hope this would help

VENDOR, WHEN YOU ARE IN LOWYAT.NET PLEASE FOLLOW THE RULES.
STOP THE SPAM! USE THE EXISTING THREAD!
this is NOT GARAGE SALES SECTION!

even Bro Ed****r respects LOWYAT.NET

if you are really sincere, please come clean with us
tell us about EACAN and DIVOOM

and also tell us why most of your products contain CD2025 and sold at different prices?


hmmn.. LisaChang and SGproductDev account created about same time.....
style of posting and behavior of post intervals also......

This post has been edited by beggarmaster2000: Aug 2 2011, 09:52 PM

well well well, it's been a while since there is official sonic gear person here. what can i say? i can only give a suggestion, which is to improve your product performance and reliability. surely sonic gear may look attractive to some, but what is aesthetic without the good performance and reliability.

if you provide technical support assist through forum it would be great, except there are just too many SG haters over here lol. haters gonna hate, no matter what speaker brand it is. fortunately i have never owned any SG before.

i still own a 6 or 7 years old blue thunder 1 and it's still working fine!
so, i believe SG still can improve their product since they had done it in the past.........
my suggestion for SG is try to provide few product in high end PC multimedia speaker category too...
good luck!

Dear Cosef,

SonicGear is positioned as brand which carries products from entry to mid levels. So if you really need a speaker with better wood and electronic components we do have some which may possible fit your considerations. =)

The Evo series was our pioneer series and has sold well for many years, it has its own market and if its looks do not appeal to yourself, we can only ask for your kind tolerance when you do see it on the shelves.

I feel your points are very much valid and we really do our best to improve, so please do have patience with us and we sincerely thank you for your suggestions. Sometimes customers can come up with even better solutions than those of us in the industry.

Sincerely,
Team SonicGear

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Added on August 3, 2011, 2:12 amDear Beggarmaster2000,

Thank you for your feedback with regards to the rules and regulations. I have seen several fan club threads from Edifier and had thus concluded that a new thread should have been applicable to a situation where the previous thread is 4 years old. Such a long space in time between the two threads should point towards the lack of intention to spam, but we respect the moderator's decision for casting the new thread back into its previous place.

No disrespect was intended in starting a new thread, and the lack of intent for spamming is quite clear. But nonetheless we apologize if we may have offended fans of the Lowyat.net forums.

Regards,
Team SonicGear

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Added on August 3, 2011, 2:22 amDear Beggarmaster2000,

Every company has its suppliers and even if you were to post the same questions to Eacan and Divoom, or to any other respectable brand, none would not be able to provide you with a direct response, out of respect for our suppliers and competitors alike. I can only advise that you take a look at the year of establishment, the year of launch of the various speakers and come to your own conclusion. =)

As for the circuit board, CD2025 is a common circuit board used across many models of speakers of many brands. The difference in prices could be a result of materials used for building the speaker, be it in terms of the aesthetics or the acoustics. If you would like a more detailed response, a better way would be to provide me with further details with regards to which products you may like to understand.

We are not sure who LisaChang is and are unable to comment, we hope you may understand.

Hopefully this has answered some of your queries, we can feel that you may have been agitated by our products, or our people and would like to take this opportunity to seek your understanding as a growing brand in this region, for our flaws as well as thank you for your feedback.

Sincerely,
Team SonicGear

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Added on August 3, 2011, 2:29 amDear Nismo91,

Thank you for your suggestion. We really do spend a lot of time on product improvements, but the growth we have had over the last few years has been overwhelming in terms of product development and we need some time to cope with the issues which come up with every single product. A wide range has its pros and cons in that the consumers have the freedom to choose, but on our part it has been a serious challenge coping with the large number of products.

We also sincerely appreciate the heads up with regards to the response we are likely to receive. Before setting up this account, many older colleagues have advised against posting, and we believe, quite rightfully, with regards to the lowyat.net forum. Regardless, as a new generation which will be the future of the company, as a team we have decided to support each other through thick and thin, to do our best to provide assistance to our customers in every channel we can. In comparison with any other challenges we have faced as a team, the responses here which sometimes make our hearts sink as we ponder on how we may improve are far more difficult to deal with than any other.

With this we thank you for your kind words and advice, and hope that we may remain strong.

Sincerely,
Team SonicGear

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Added on August 3, 2011, 2:34 amDear Freeman_86,

Thank you for your support. Customers like you are the reason why we exist and have the will to continue developing new, and improving current products.

We are looking into products in the mid-upper levels for multimedia speakrs, but finding the right partners to develop such products is very trying and will take sometime. This is something which will happen in time to come, and we ask for your patience.

From Team SonicGear, we wish that you maybe well and once again, thank you for your support.

Best Regards,
Team SonicGear

This post has been edited by SGproductDev: Aug 3 2011, 02:34 AM