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 Celcom/Xpax Fan Club v4, #NoKelentong

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docmerlot
post Dec 29 2021, 03:12 PM

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Anyone here is experiencing bad call experience? i am a long loyal user of celcom postpaid plan. The call experience has been really BAD lately for the past 1 to 2 months. Keep disconnecting from voice calls, 0 bar inside my house (normally will get 1 to 2 bars)
aneip
post Dec 29 2021, 08:46 PM

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Just received VOLTE sms today on xpax prepaid.. Hopefully call issues is gone.
haturaya
post Dec 29 2021, 10:01 PM

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QUOTE(docmerlot @ Dec 29 2021, 03:12 PM)
Anyone here is experiencing bad call experience? i am a long loyal user of celcom postpaid plan. The call experience has been really BAD lately for the past 1 to 2 months. Keep disconnecting from voice calls, 0 bar inside my house (normally will get 1 to 2 bars)
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Similar experience if no VoLTE. Hopefully all be good again after 3G is totally gone. sweat.gif
prosibu
post Dec 29 2021, 10:45 PM

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QUOTE(Keatsan @ Dec 20 2021, 02:53 PM)
I sincerely wish Celcom activates the Voice over WIFI. With most of the telco tower down in affected flood areas, having wifi to make phone calls is really crucial.

VoLTE or 2G is completely dead in flood prone or surrounding areas.

First appear on DIGI and UMobile, and recently Maxis also enabled that features. Wonder why Celcom......is taking their sweet time.
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I secretly tell u... Wait for 1 month... smile.gif
haturaya
post Dec 29 2021, 10:52 PM

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QUOTE(prosibu @ Dec 29 2021, 10:45 PM)
I secretly tell u... Wait for 1 month... smile.gif
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Credible source? Sure they are going to enable it too?
Oltromen Ripot
post Dec 29 2021, 10:59 PM

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QUOTE(haturaya @ Dec 29 2021, 10:52 PM)
Credible source? Sure they are going to enable it too?
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i won't put high hopes into it.

later they'll play along "only newer postpaid plan can have it" and so on and so on, just like how they did for enabling VoLTE.

Whatever It Takes™ to influence you to cross the "I"s and dot the "T"s to pay more..

(okay, maybe i had the "I" and "T" switched around...)
svchia78
post Dec 30 2021, 02:51 PM

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Anyone activated/ MNP to XPAX very recently? Is VoLTE immediately activated or by batch?
iamshf
post Dec 30 2021, 04:30 PM

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QUOTE(svchia78 @ Dec 30 2021, 02:51 PM)
Anyone activated/ MNP to XPAX very recently? Is VoLTE immediately activated or by batch?
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With xpax postpaid 1 mth plus, volte is not available immediately but activated few days after ported to xpax.
svchia78
post Dec 30 2021, 04:41 PM

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QUOTE(iamshf @ Dec 30 2021, 04:30 PM)
With xpax postpaid 1 mth plus, volte is not available immediately but activated few days after ported to xpax.
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Also need a few days? Probably because it is xpax's postpaid and not the main celcom postpaid? Will get a new simpack and test out first.
MakNok
post Dec 31 2021, 06:58 PM

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QUOTE(aneip @ Dec 29 2021, 08:46 PM)
Just received VOLTE sms today on xpax prepaid.. Hopefully call issues is gone.
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how to enable VOLTE for Xpax prepaid? by sms?
tell tell.
i just change new Xpax sim card also no VOLTE....argg
haturaya
post Jan 1 2022, 10:26 AM

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QUOTE(MakNok @ Dec 31 2021, 06:58 PM)
how to enable VOLTE for Xpax prepaid? by sms?
tell tell.
i just change new Xpax sim card also no VOLTE....argg
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Direct chat or just wait. whistling.gif
police_pipupipu
post Jan 1 2022, 10:47 AM

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Im still waiting. Jelly u all ada VoLte
aneip
post Jan 1 2022, 07:02 PM

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QUOTE(MakNok @ Dec 31 2021, 06:58 PM)
how to enable VOLTE for Xpax prepaid? by sms?
tell tell.
i just change new Xpax sim card also no VOLTE....argg
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I just wait.. One day got sms said volte is enable. I'm using S10.
MakNok
post Jan 2 2022, 12:16 PM

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QUOTE(aneip @ Jan 1 2022, 07:02 PM)
I just wait.. One day got sms said volte is enable. I'm using S10.
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ok bro...
still waiting...changing new sim card doesn't help.
only my Digi show VOLTE ....


prosibu
post Jan 2 2022, 09:11 PM

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QUOTE(MakNok @ Jan 2 2022, 12:16 PM)
ok bro...
still waiting...changing new sim card doesn't help.
only my Digi show VOLTE ....
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have u tried to call customer service 1111? and what is ur phone model and have u updated to latest firmware?
kit2
post Jan 4 2022, 11:03 AM

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Free 1gb extended for one more month?

user posted image
haturaya
post Jan 4 2022, 01:20 PM

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QUOTE(kit2 @ Jan 4 2022, 11:03 AM)
Free 1gb extended for one more month?

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Aaaa sure one month extend? hmm.gif
kit2
post Jan 4 2022, 01:47 PM

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QUOTE(haturaya @ Jan 4 2022, 01:20 PM)
Aaaa sure one month extend? hmm.gif
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you can try and see.

my number still in parking mode. smile.gif
PeacefulDiscord
post Jan 4 2022, 05:12 PM

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Ever since the switch to VoLTE my call quality has been really terrible even though I have full bars. I called customer service they said try switching to a newer SIM card since mine is about 6 years old. Do you think that will solve the issue or is Celcom VoLTE implementation just really bad?

This post has been edited by PeacefulDiscord: Jan 4 2022, 05:14 PM
NagaK
post Jan 4 2022, 07:59 PM

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My 2 months old prepaid Xpax gets VoLTE after contacting Celcom customers services

Thanks buddies who mentioned it in thread

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