Hi TP-Link Malaysia,

There is a semi-faulty problem for the TL-MR6400 wireless 4G Router. It automatic disconnect internet connection after 1 or 2 hours.
At first, I though it is the network issued based on the telco service provider. But when I swap the simcard to another router, no issued at all and continue streaming the video and browsing the website more than 3 hours..

Got call to TP-Link Malaysia call center, request to me arrange postage direct to Plaza Lowyat there.
But TP-Link Malaysia can request pickup service from my doorstep here? (Just like asus have provide pickup service from customers)

By the way, I purchase from Lazada. But seems like don't want to take responsible for it and request me direct send to TP-Link service center.
How should I do? The packaging box is quite big one.

Hi TP-Link Malaysia,
By the way, I purchase from Lazada. But seems like don't want to take responsible for it and request me direct send to TP-Link service center.
How should I do? The packaging box is quite big one.

Hi guys,
So far, I have tried that beta firmware for a week and didn't come across any random reboots yet.

Have a nice day

Where did you ge it from? Maybe contact the seller on Lazada. Not Lazada themselves.

TP-Link only cover the return shipping unfortunately.

if it is within 14 days purchased from Lazada, just claim defective for full refund and buy again. no need to go through so much trouble claim warranty.

Ya, I got contact to the seller already.
They say arrange postage the faulty to their stores.
Haizz..  I though it will be like asus service which will pickup service from customer's doorstep and delivery it to the service center.
And all the shipping cost will cover by that company itself.
It's more than 14 days already.. Almost 1 year realize that is a semi-defective for that device.
Damn, need to spend the postage fees send to service center there..

Postage fee is not that bad. It is between RM10-RM15 as you say the box is quite big, and that is the standard price for PosLaju.

Just done for the postage.
I realize that their TP-Link email seems like nothing feedback at all.. already send out on this Monday 04/06/2018.
But until now nothing respond from them.

Hi guys, I just bought the TP Link Archer T9E Wifi Card. In device manager it shows the wifi card is working but it's not able to detect any available wifi connections at all. Upon searching online, it seems like this card does not work with Windows 10.

Anyone else using the same card? Please advise and verify.

hi guys..i have just received my Archer C3150 router to use for my newly installed Unifi 30mbps..anything that I should look out for when setting it up such as firmware updates etc? Thanks all sifus! Hope this router is much better than the TM's provided C1200..

It is definitely much better, Just update the firmware automatically and make sure you select the Unifi mode. HyppTV is on LAN1.

Wokay! Noted with thanks! Hope the setup is simple.

My router occasionally reset to factory settings by itself. What could be the problem?

Symptoms :
1. All devices disconnected from wifi
2. Wifi ID you set previously no longer available but become TPlink-1111, TP-link-1112 etc
3. Need to login to tplinkwifi.net and set the whole thing again

Why?

Which model is this?

Certain model have a known issue to cause auto reset, send it to RMA.

Known issue with  C5400, try the latest firmware or worst to worst RMA