Got failure for my buy order .. good idea to change to M+? Seems like a lot of system issue

Just got this email

This post has been edited by ayamback: Jun 9 2020, 02:46 PM

the chart line colors - green, blue, purple in rakuten app. what's their meaning?

will be funny if everyone jumpship to M+ and end up M+ will be the one having issues in the future

could be one of the so called technical issues

Jibek, you know how long my money was "stuck" with the previous order boh? Until I can't make any purchases. Now the opportunity already fly away, and they expect us to buy at higher price?

Can't buy, can't sell. Sigh!

wth, one of my stock went missing from my portfolio.

Contra picked up?

cash upfront. its totally gone. I set sell order, it was rejected and now the whole stock is gone.

wowlau eh,,,this one really extreme...apa cerita..did u do any orders prior to that?

lol, Now You See Me 3?

Anyway, tried relogin. Sometimes their server problem.

I got the same situation, did you manage to reach their customer service line?

Damn, me too! Sales order from cash upfront account get rejected and the stock in portfolio disappeared. Emailed to the customer service ady, waiting for reply.

nothing ler. last week I set GTD sell order, then just moments ago the order was "rejected by exchange", and when I go to my portfolio, that stock is no longer there

same

not yet, but my money is still showing in account summary, check your account summary, is your money still there? I already screen shot everything. Crazy, giving have a heart attack

My total investments amount still same, but total market value gone by the same amount of MV of missing stocks

I guess they have shut down their customer services line temporary, anyway have sent an email to them. Now waiting them to reply

I got this email. Not sure if it's related to our problem.

Dear all,

We received multiple inquiries stating that client unable to trade even the previous order had been rejected.

We are currently working to reconcile your trading account as soon as possible.

We apologize for any inconvenience caused. We appreciate for your continuing support.

Should you require further assistance, you may give us a call at 1-800-88-6001 or +603-21107100 for international.

Dear all,

We received multiple inquiries stating that client unable to trade even the previous order had been rejected.

We are currently working to reconcile your trading account as soon as possible.

We apologize for any inconvenience caused. We appreciate for your continuing support.

Should you require further assistance, you may give us a call at 1-800-88-6001 or +603-21107100 for international.

Regards,

Customer Service
Rakuten Trade Sdn Bhd


Ini mari...

Sorry for using rude word..
This bloody mothetfather system scam all the rakuten player... all email copy paste giving damn reply and nonsense reply

The farking system purposely went down this morning to ensure all the contra player not able to take profit. Who agree with me ?

None of you able to take profit during opening ..

Let discuss how to properly file a complaint to bursa ..

My total profit about 10k missing just because of system hang . Even it is small amount but come on, that is my hard earn money . Now my portfolio is negative and i need to bear the lost.

Jibek, email not from me la jibek