Rakuten Trade, A new online trading platform
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 Jun 9 2020, 03:51 PM
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#1
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Newbie
5 posts Joined: Apr 2015 
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QUOTE(annoymous1234 @ Jun 9 2020, 03:37 PM) cash upfront. its totally gone. I set sell order, it was rejected and now the whole stock is gone. I got the same situation, did you manage to reach their customer service line?  |
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Jun 9 2020, 04:33 PM
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#2
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Newbie
5 posts Joined: Apr 2015
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QUOTE(annoymous1234 @ Jun 9 2020, 04:00 PM) nothing ler. last week I set GTD sell order, then just moments ago the order was "rejected by exchange", and when I go to my portfolio, that stock is no longer there My total investments amount still same, but total market value gone by the same amount of MV of missing stocks same not yet, but my money is still showing in account summary, check your account summary, is your money still there? I already screen shot everything. Crazy, giving have a heart attack  I guess they have shut down their customer services line temporary, anyway have sent an email to them. Now waiting them to reply |
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