QUOTE(TruboXL @ Apr 1 2020, 11:47 AM)
so I sold some stock... but the amount credited to trading limit and not withdrawable? 
new here to trd...
wait 2 trading days, then u can withdrawnew here to trd...
Rakuten Trade, A new online trading platform
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Apr 1 2020, 01:18 PM
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#1
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412 posts Joined: Oct 2017 |
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Apr 11 2020, 08:23 PM
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#2
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412 posts Joined: Oct 2017 |
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Apr 14 2020, 11:26 AM
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#3
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412 posts Joined: Oct 2017 |
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Apr 16 2020, 10:06 AM
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#4
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412 posts Joined: Oct 2017 |
QUOTE(unforg1ven @ Apr 16 2020, 09:02 AM) RAKUTRADE is the WORST trading app U do know that if you want to sell, you need to join in the queue along with all other sellers, right?I do some sortie and my order just showing status sent.. .. And the price drop back.. Wtf.. Please don't use RAKUTRADE.. Not reliable... And it will failed and system down when you wanna unload your big chuck of share at the right price |
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Apr 16 2020, 01:29 PM
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#5
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412 posts Joined: Oct 2017 |
QUOTE(unforg1ven @ Apr 16 2020, 12:39 PM) Hi Then it's one off thing la... u say as if this happens all the time in rakuten and as if u press sell means will sell right awayPlease don't talk about sucha basic thing.. On queue blah.. The issue is I submitted the order to queue, and the system status is 'sent' for next 35 min... And after 35min showing rejected... Finally email around 11am saying system issue..... Whatever apps also will have occasional system problem next time if u want to sell at a target price, just queue the day before lor This post has been edited by ayamback: Apr 16 2020, 01:32 PM |
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Jun 9 2020, 02:46 PM
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#6
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412 posts Joined: Oct 2017 |
QUOTE Dear all, Kindly be informed that we experienced service disruption to the Order Management earlier. Kindly proceed to check your order status and re-key in if your order status rejected. Once again, our sincere apologies for any inconvenience caused. We appreciate for your continuing support. Should you require further assistance, you may give us a call at 1-800-88-6001 or +603-21107100 for international. Regards, Customer Service Rakuten Trade Sdn Bhd Just got this email This post has been edited by ayamback: Jun 9 2020, 02:46 PM |
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Jun 9 2020, 07:32 PM
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#7
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412 posts Joined: Oct 2017 |
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Jun 9 2020, 07:45 PM
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QUOTE(ZeroSOFInfinity @ Jun 9 2020, 07:40 PM) Not referring to you lar obviously lol. Its Rakuten. haha word properly la... sounds like u scolding meBut seriously I am a bit pissed with them. Not only I missed the change to buy a stock, but also unable to sell one of mine, resulting in lower profit margins. Damn. im also bloody angry at them |
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Aug 4 2020, 12:39 PM
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#9
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