hi Guys...

just some sharing... finally today i got my router changed from TP-Link C1200 model to TM's RGX4400 router...

my problem with unifi lite was using the tp-link router, all android phones will have connection issue...especially uploading to certain websites or most websites... if you follow my post previously, i will have upload problem to mudah or even lowyat (upload attachment in post) and this only happens to my Android phones. When i use speedtest, upload will be 0Mbps...

So looks like according to the technician who is attending to my ticket, i am the 2nd case for him...another user facing similar issue... this issue, using the same router will not appear for Unifi 30Mbps package, the technician told me something about different server or routing, i don't really catch what he meant, but conclusion is... for Unifi Lite, if any of you using TP-Link C1200 and you have wifi connection issue to your Android phones... best chance is try change the router...

FYI, i had to persistently raise a few tickets to get this issue solved. Previously, they sent the installer to my house and he only know how to follow the step by step installation of router and then he claim if phone problem, it's not telekom issue already. But this time, looks like they escalated this case to another level and another technician came with the installer and he did a more thorough debug, like checking every single setup in my router...and also i was told for new router, ipv6 enable is OK, ipv6 issue was old issue already...

Anyway, glad i can finally enjoy my unifi on my handphone..... yes !!!!!!

what do you mean? what problem will i get soon?
7 month ago i subscribed streamyx 4mb. ping very good 12ms at the beginning. after few month suddenly no internet. make report. settled in a day. but ping become 30ms. not long after that internet problem again keep dc during afternoon till night for a week. make report, settled in few days. change modem, change port. got extra jump speed but ping still same.
and latest. tm technician tak sengaja usik my cable at pole. my internet putus. told him and he fixed it. but, no more jump speed, bad line, telephone no tone, ping become 40ms and more, reduce upload speed. cannot call 100, tmlive chat no respond for a whole day, slow respond in twitter and fb with no attemp to fix.
so i hope this unifi lite no problem like that.

I have same router and same problem. It do not affect all website but a pain for few that don't work. iOS and PC window not affected, strange..

The problem with streamyx copper line is every year I need to call tm net to go fix the connection outside my house because the part they connect the wires together will get rust and sometimes disconnected... otherwise I get good ping and connection most of the time... make sure the tm technician really seal and wrap the copper cable outside your house properly...

streamyx aka copper impossible to archive 12ms
copper usual ping is around 30-40ms as normal
10ms is fiber optic or unifi range

streamyx aka copper impossible to archive 12ms
copper usual ping is around 30-40ms as normal
10ms is fiber optic or unifi range

oh. like that. but i dont care anymore. the streamyx is going to terminate now coz already upgrade to this unifi lite. just left the cable.
i not tipu. ok. maybe not 12 but i remember the test speed always below 20ms ping. i play game also ping below 20.  snr margin 36-38. i still remember.

I can attest to that... as ex streamyx user... ping was below 20ms...

So you mean the tp link router? If yes... time to log ticket and be persistent to the customer service... talk nicely and tell them your pain not able to use android phone...

But if you saying you got the same issue on rgx440 router then hmm.... that is another separate issue already... still can consider change router....

Yes, problem with Tp link C1200. Speed test shown 0 upload. Problem with eg lowyat forum reply

However, no problem with Pc n iOS for same site or test.

May switch another router to check.

haha consider that additional RM10 paid for 2x upload speed lor...

Yes, problem with Tp link C1200. Speed test shown 0 upload. Problem with eg lowyat forum reply

However, no problem with Pc n iOS for same site or test.

May switch another router to check.

All about RGX4400 thread:-

RGX4400 on Lowyat forum

But to keep the old tm homeline need to pay another 25 T.T

So happy I finally found someone having same problem as me....

And very happy to let you know it is confirmed router problem... you need to change it unless you can live with it....

weirdly enough only few (me & you included) addressed this problems,
wondering if all other AC1200 + android phone users ever noticed or run speedtest at all.

weirdly enough only few (me & you included) addressed this problems,
wondering if all other AC1200 + android phone users ever noticed or run speedtest at all.

May I suggest you bombard or open ticket with tm customer service. I think they need to know this TP Link router got issue with unifi lite....
Thanks !!! Useful for me....
That's why I subscribe to unifi lite... pay rm1 monthly to keep back the old streamyx number...

Only have a Linksys x3500, wonder it will be working as Unifi router. Else, need to borrow some router to try.

what do you mean? what problem will i get soon?
7 month ago i subscribed streamyx 4mb. ping very good 12ms at the beginning. after few month suddenly no internet. make report. settled in a day. but ping become 30ms. not long after that internet problem again keep dc during afternoon till night for a week. make report, settled in few days. change modem, change port. got extra jump speed but ping still same.
and latest. tm technician tak sengaja usik my cable at pole. my internet putus. told him and he fixed it. but, no more jump speed, bad line, telephone no tone, ping become 40ms and more, reduce upload speed. cannot call 100, tmlive chat no respond for a whole day, slow respond in twitter and fb with no attemp to fix.
so i hope this unifi lite no problem like that.

just migrated from Streamyx 4Mbps to UniFi Lite 10Mbps at my hometown 2 weeks ago. Only managed to use it for a few hours when I went back for a short while recently. No issues with the service as far as I know at the moment.

Prior to that, the 4Mbps Streamyx is horrible for the past few months. Constant disconnection and unstable services. You should have no problem upgrading to UniFi Lite.

May I suggest you bombard or open ticket with tm customer service. I think they need to know this TP Link router got issue with unifi lite....
Thanks !!! Useful for me....
That's why I subscribe to unifi lite... pay rm1 monthly to keep back the old streamyx number...