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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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Drian
post Apr 7 2017, 04:54 PM

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Help help!
Really "weird" problem with my Asus router.

https://forum.lowyat.net/index.php?showtopi...post&p=84439326

This post has been edited by Drian: Apr 7 2017, 04:54 PM
Mystycat
post Apr 7 2017, 05:32 PM

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QUOTE(lyc1982 @ Apr 7 2017, 01:20 PM)
so they removed the hypptv from your package ?
*
Yeah, in the phone call

QUOTE(may_day @ Apr 7 2017, 01:54 PM)
That is interesting....This is the first time , I heard somebody able to cancel the Hypptv.
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I am not sure too, the sales person asked me if I wanted hypptv, but told him I dun want, so I dun have hypptv

QUOTE(fruitie @ Apr 7 2017, 02:05 PM)
How much were you paying for VIP10?
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179.15 for vip10, 169 before gst

This post has been edited by Mystycat: Apr 7 2017, 05:35 PM
Chriss
post Apr 7 2017, 05:51 PM

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QUOTE(VeeJay @ Apr 7 2017, 12:59 PM)
I see many on this forum having wifi difficulties with 850L, been using it since day1 unifi, so far, I have not encountered any disconnect or poor wifi.hmmm
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whyyyyyyyyyy cry.gif
kelvinfixx
post Apr 7 2017, 06:34 PM

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When is my surprise coming?
lyc1982
post Apr 7 2017, 08:36 PM

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QUOTE(Mystycat @ Apr 7 2017, 05:32 PM)
Yeah, in the phone call
I am not sure too, the sales person asked me if I wanted hypptv, but told him I dun want, so I dun have hypptv
179.15 for vip10, 169 before gst
*
the phone call number is 100 or...?
i wanna try remove the hypptv
Mystycat
post Apr 7 2017, 09:28 PM

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QUOTE(lyc1982 @ Apr 7 2017, 08:36 PM)
the phone call number is 100 or...?
i wanna try remove the hypptv
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Nope, it starts with 03

SzeMeng76
post Apr 7 2017, 09:36 PM

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me unifi advance 30 RM 169 before gst.
Zi-Tech
post Apr 7 2017, 10:28 PM

Eh, pangkat sudah tukar ka
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QUOTE(Mystycat @ Apr 7 2017, 12:14 PM)
I submit for thank you campaign on Feb, then due to relocation to other states, so I went to terminate my unifi on 29/3

Mana tau they suddenly upgrade the speed for the thank you campaign one and hypptv renew also for 1 year.
Then I kena penalty for hypptv for terminating the unifi
Wtf

You can see the hypptv until 2018
[attachmentid=8704914]
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why you terminate? is that new place dont have streamyx service or unifi? if dont have you should let them cancel for you even the port is full... the port is beyond our control, so they terminate due to no portand cannot claim penalties from you...

anyway damage already done so need to pay..
fruitie
post Apr 7 2017, 10:44 PM

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QUOTE(Mystycat @ Apr 7 2017, 05:32 PM)
Yeah, in the phone call
I am not sure too, the sales person asked me if I wanted hypptv, but told him I dun want, so I dun have hypptv
179.15 for vip10, 169 before gst
*
For the price, it looks normal for VIP 10. I used to pay thes same before upgraded to 30Mbps and now 50Mbps.
Maybe it comes with HyppTV.
NewbieBetta
post Apr 7 2017, 11:10 PM

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restarted modem, walah...upgraded speed
1tanmee
post Apr 7 2017, 11:12 PM

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For the 30Mbps --> 50Mbps, what is the new upload speed?
fruitie
post Apr 7 2017, 11:15 PM

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QUOTE(NewbieBetta @ Apr 7 2017, 11:10 PM)
restarted modem, walah...upgraded speed
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Yes must restart your modem to effect the upgrade. Enjoy!

QUOTE(1tanmee @ Apr 7 2017, 11:12 PM)
For the 30Mbps --> 50Mbps, what is the new upload speed?
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20Mbps.
FollowMeRogerThat
post Apr 7 2017, 11:25 PM

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Hi guys, my modem been acting weird recently, 2nd time all lights suddenly blinking non-stop and I lost my internet connection. I'm on VIP5, any idea what's happening?

Video of modem blinking: https://streamable.com/erjfa

Tweeted with customer service but was told my area has no interruption, issue is escalated and may need their technician to come in and have me pay some RM53+equipment replacement fee (if required) for that mega_shok.gif



This post has been edited by FollowMeRogerThat: Apr 7 2017, 11:58 PM
fruitie
post Apr 7 2017, 11:27 PM

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QUOTE(FollowMeRogerThat @ Apr 7 2017, 11:25 PM)
Hi guys, my modem been acting weird recently, 2nd time it's suddenly blinking non-stop and I lost my internet connection. I'm on VIP5, any idea what's happening?

Tweeted with customer service but was told my area has no interruption, issue is escalated and may need their technician to come in and have me pay some RM53 for that :'(
*
If it's their fault then you don't need to pay for it.
herojack41
post Apr 7 2017, 11:30 PM

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even TM themself know how sh!t that their service

till hypptv also not available on "unifi lite"

triple play mai D

we want cheaper and not hypptv shet
herojack41
post Apr 7 2017, 11:32 PM

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QUOTE(FollowMeRogerThat @ Apr 7 2017, 11:25 PM)
Hi guys, my modem been acting weird recently, 2nd time it's suddenly blinking non-stop and I lost my internet connection. I'm on VIP5, any idea what's happening?

Tweeted with customer service but was told my area has no interruption, issue is escalated and may need their technician to come in and have me pay some RM53+equipment replacement fee (if required) for that  mega_shok.gif
*
it seems like is from their side

if hardware problem u wont get those suddenly blinking non-stop signal


christina1
post Apr 8 2017, 08:18 AM

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QUOTE(fruitie @ Apr 7 2017, 11:27 PM)
If it's their fault then you don't need to pay for it.
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From 30Mbps --> 50Mbps did u notice any difference in terms of speed or its much faster ?
soonwai
post Apr 8 2017, 08:26 AM


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QUOTE(FollowMeRogerThat @ Apr 7 2017, 11:25 PM)
Hi guys, my modem been acting weird recently, 2nd time all lights suddenly blinking non-stop and I lost my internet connection. I'm on VIP5, any idea what's happening?

Video of modem blinking: https://streamable.com/erjfa
...
*
I had the same problem with my BTU. All leds flashing. In my case, it was the PSU. Tried another one and back in business.
FollowMeRogerThat
post Apr 8 2017, 11:26 AM

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QUOTE(soonwai @ Apr 8 2017, 08:26 AM)
I had the same problem with my BTU. All leds flashing. In my case, it was the PSU. Tried another one and back in business.
*
Boss, wish I can treat u a Teh Tarik right now. You just saved the day!

Back in business too devil.gif
ultra.m.a.n
post Apr 8 2017, 01:17 PM

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I am on VIP5 and paying RM149 before gst...
Received the speed upgrade today and my TM account update to
UniFi Lite 10Mbps (Thank You Campaign 2017)

Thought Unifi Lite should have lower price right?

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