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 Maxis VoLTE, When will maxis having this features?

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p4n6
post Feb 1 2021, 09:10 PM

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QUOTE(yongtjunkit @ Feb 1 2021, 05:49 PM)
Didn’t try contacting maxis yet(probably a waste of time?) and I’ve just slot in the SIM card a week ago into an iPhone 7, previously it was in xiaomi redmi 5 plus

hmm.gif should I try Mcmc?
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Unless your contract or package plan got indicate VoLTE is part of the service you pay for ...
Complaining to mcmc about VoLTE basically telling them you dun get the freebie others are getting ...
p4n6
post Feb 1 2021, 09:12 PM

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QUOTE(peterscm @ Feb 1 2021, 06:12 PM)
I have total 5 lines under Maxis One Prime. I just called Maxis to complain.

I said one of my subline already have VoLTE on Mi10  and why others 4 don't have (on Mi10 and Z Fold 2) ? The CS given excuse - will activate in batches (same old story). All will activated by end of this year.  doh.gif
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Share your firmware version, those who have similar device can advise whether is firmware issue...
yongtjunkit
post Feb 1 2021, 09:20 PM

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QUOTE(p4n6 @ Feb 1 2021, 09:10 PM)
Unless your contract or package plan got indicate VoLTE is part of the service you pay for ...
Complaining to mcmc about VoLTE basically telling them you dun get the freebie others are getting ...
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Isn’t volte now standard across all postpaid plan?
p4n6
post Feb 1 2021, 10:49 PM

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QUOTE(yongtjunkit @ Feb 1 2021, 09:20 PM)
Isn’t volte now standard across all postpaid plan?
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If it is not in the TNC and contract, it is merely an assumption.
Telco sells voice, sms and data. Voice, sms and data can exist in a lot of forms ...
InfoO2
post Feb 1 2021, 11:11 PM

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Main line note 10 have colte after update firmware...so what's the problem...? I'm gonna try and use mian line sim card...
NagaK
post Feb 2 2021, 12:22 AM

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QUOTE(peterscm @ Feb 1 2021, 06:12 PM)
I have total 5 lines under Maxis One Prime. I just called Maxis to complain.

I said one of my subline already have VoLTE on Mi10  and why others 4 don't have (on Mi10 and Z Fold 2) ? The CS given excuse - will activate in batches (same old story). All will activated by end of this year.  doh.gif
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5 lines? I thought only limit 4 that’s only for 188?
All my Maxis One prime primary as well as sub gets VoLTE and another primary under my dad name gets VoLTE only my dads another number under his brother name VoLTE not activated now it it’s headache to call him for sim replacement due to MCO
Looks like maxis will enable VoLTE after they shutdown 3G😂
peterscm
post Feb 2 2021, 05:19 AM

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QUOTE(NagaK @ Feb 2 2021, 12:22 AM)
5 lines? I thought only limit 4 that’s only for 188?
All my Maxis One prime primary as well as sub gets VoLTE and another primary under my dad name gets VoLTE only my dads another number under his brother name VoLTE not activated now it it’s headache to call him for sim replacement due to MCO
Looks like maxis will enable VoLTE after they shutdown 3G😂
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1 main line, 4 sub-lines = total 5 lines


peterscm
post Feb 2 2021, 05:26 AM

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QUOTE(p4n6 @ Feb 1 2021, 09:12 PM)
Share your firmware version, those who have similar device can advise whether is firmware issue...
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Mi10 is on Android 11. One of the sub-line number can get VoLTE. However another 3 sub-lines + main line does not have VoLTE when inserted into Mi10.

Galaxy Z Fold 2 also Android 11. Same thing happen when using all the SIM cards to test. The subline that shows VoLTE on Mi10 also shows VoLTE on Z Fold 2. Other four lines no VoLTE.

So it is not the phone problem.
p4n6
post Feb 2 2021, 07:50 AM

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QUOTE(InfoO2 @ Feb 1 2021, 11:11 PM)
Main line note 10 have colte after update firmware...so what's the problem...? I'm gonna try and use mian line sim card...
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Problem is the phone from old firmware does not support Maxis Volte.

This post has been edited by p4n6: Feb 2 2021, 08:38 AM
p4n6
post Feb 2 2021, 07:58 AM

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QUOTE(peterscm @ Feb 2 2021, 05:26 AM)
Mi10 is on Android 11. One of the sub-line number can get VoLTE. However another 3 sub-lines + main line does not have VoLTE when inserted into Mi10.

Galaxy Z Fold 2 also Android 11. Same thing happen when using all the SIM cards to test. The subline that shows VoLTE on Mi10 also shows VoLTE on Z Fold 2. Other four lines no VoLTE.

So it is not the phone problem.
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Then the number not volte enabled.
But what phone the subline and mainline are in (as permanent usage)?
InfoO2
post Feb 2 2021, 09:37 AM

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QUOTE(p4n6 @ Feb 2 2021, 07:50 AM)
Problem is the phone from old firmware does not support Maxis Volte.
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My firmware is just updated...


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peterscm
post Feb 2 2021, 11:52 AM

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QUOTE(p4n6 @ Feb 2 2021, 07:58 AM)
Then the number not volte enabled.
But what phone the subline and mainline are in (as permanent usage)?
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Previously was on S7 Edge. now on Mi10.

mztang52
post Feb 4 2021, 10:23 PM

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QUOTE(yongtjunkit @ Feb 1 2021, 09:20 PM)
Isn’t volte now standard across all postpaid plan?
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Maybe u should try contacting maxis first
yongtjunkit
post Feb 5 2021, 12:04 AM

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QUOTE(mztang52 @ Feb 4 2021, 10:23 PM)
Maybe u should try contacting maxis first
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Lazy ahaha 😂😂


Actually it’s been 3 days since I reported to mcmc but they haven’t reply to me yet 😂😂
waile1978
post Feb 5 2021, 09:30 AM

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Is it true that Maxis eSIM does not support VoLTE? I am using iPhone XsMax and until now, still no VoLTE function.
yongtjunkit
post Feb 5 2021, 11:26 AM

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What I got from maxis after complaint to mcmc

user posted image
lznce2679
post Feb 5 2021, 05:12 PM

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in my case..
its not related to firmware updates
my other phone is relatively new A425G
running android 10
no option to enable/disable volte
yet..volte is activated/enabled
p4n6
post Feb 5 2021, 08:07 PM

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QUOTE(waile1978 @ Feb 5 2021, 09:30 AM)
Is it true that Maxis eSIM does not support VoLTE? I am using iPhone XsMax and until now, still no VoLTE function.
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Not stated in their FAQ so don't think so, i have friend using esim and using volte.
But mind if I ask, how do you know you are not on VoLTE?
XeactorZ
post Feb 5 2021, 08:07 PM

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I seriously feel that after enable volte on my iPhone
I keep receive sms from Maxis told me that I got missed call from somebody, but my phone not detected any call I had missed at all sweat.gif
p4n6
post Feb 5 2021, 08:11 PM

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QUOTE(yongtjunkit @ Feb 5 2021, 11:26 AM)
What I got from maxis after complaint to mcmc

user posted image
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Told you it is useless to complain to mcmc hahaha ...

I figure something very funny today when helping my friend to enable VoLTE on his iPhone as he is also complaining why he can't get VoLTE. Apparently he was on VoLTE all along and he doesn't know it!!!

May I know when you put the sim into your iPHone, how do you know you do not have VoLTE?

This post has been edited by p4n6: Feb 5 2021, 08:13 PM

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