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Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!

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SUSg104
post Feb 28 2017, 03:04 PM

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QUOTE(Masculine @ Feb 28 2017, 02:23 PM)
got the sms from TM... power off my modem for 10 minutes...

DL speed same 26~27Mbps..

UL speed increase to 20Mbps....

anybody else face same problem???
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if WiFi/LAN gave u same results then it must be TM issue.

try call 100 for reset port, if still the same shit then ask them send guy to check your area & fibre.

This post has been edited by g104: Feb 28 2017, 03:05 PM
giggs_509
post Feb 28 2017, 03:14 PM

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QUOTE(NeKoNoMe @ Feb 28 2017, 12:16 PM)
Coz i check my unifi us3rname, and its not in the list  cry.gif
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where you get the list? how do i check?

This post has been edited by giggs_509: Feb 28 2017, 03:21 PM
izputra
post Feb 28 2017, 03:24 PM

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Finally just got the long awaited TM's SMS regarding the free upgrade from 30-50Mbps thumbup.gif Among the earliest in Kedah who received the upgrade perhaps..Alor Setar to be exact...
kebeckham7
post Feb 28 2017, 04:07 PM

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anyone from Kelantan Terengganu and Pahang got the upgrade....no news from this region yet?>

This post has been edited by kebeckham7: Feb 28 2017, 04:07 PM
hafez13
post Feb 28 2017, 04:34 PM

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QUOTE(NeKoNoMe @ Feb 28 2017, 12:12 PM)
I assume u already replied for the free upgrade at TM website right?

If you already replied and they told you are entitled for it, just wait coz the upgrade is batch by batch.


Btw if you don't mind to reveal your unifi us3rname, PM me i can check whether you are in the list or not.
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woah I also wanna know, can help me please ohmy.gif
xHj09
post Feb 28 2017, 04:50 PM

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Wah sian. Yesterday dapat upgrade. Today internet down.
ycs
post Feb 28 2017, 04:53 PM

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QUOTE(xHj09 @ Feb 28 2017, 04:50 PM)
Wah sian. Yesterday dapat upgrade. Today internet down.
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shocking.gif biggrin.gif
angel-girl
post Feb 28 2017, 04:57 PM

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QUOTE(NeKoNoMe @ Feb 28 2017, 12:12 PM)
I assume u already replied for the free upgrade at TM website right?

If you already replied and they told you are entitled for it, just wait coz the upgrade is batch by batch.


Btw if you don't mind to reveal your unifi us3rname, PM me i can check whether you are in the list or not.
*
any 50mbps-100mbps in your list?
SUSg104
post Feb 28 2017, 05:02 PM

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QUOTE(xHj09 @ Feb 28 2017, 04:50 PM)
Wah sian. Yesterday dapat upgrade. Today internet down.
*
doin maintenance.. later my turn during 10pm until 1st of March 6am!
nikrizal
post Feb 28 2017, 05:06 PM

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QUOTE(kebeckham7 @ Feb 28 2017, 04:07 PM)
anyone from Kelantan Terengganu and Pahang  got the upgrade....no news from this region yet?>
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nope...just prepare for the worst!
Kelantan was the last to get unifi, most probably the last to be upgraded! mad.gif
Mazda9
post Feb 28 2017, 05:11 PM

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Any 50mbps plan users got their free upgrade to 100mbps already?
nikrizal
post Feb 28 2017, 05:14 PM

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QUOTE(Mazda9 @ Feb 28 2017, 05:11 PM)
Any 50mbps plan users got their free upgrade to 100mbps already?
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I remembered one claimed got 100mbps upgrade
nikrizal
post Feb 28 2017, 05:16 PM

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I got internal info. Currently one department handle the upgrade process. If there are many complaints from the customer about delay in upgrade, they'll ask other TMPoint nationwide to assist them. So, should we complain?
Mazda9
post Feb 28 2017, 05:16 PM

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QUOTE(nikrizal @ Feb 28 2017, 05:14 PM)
I remembered one claimed got 100mbps upgrade
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Thanks mate. Looking at the thread here. Most of the users who got their upgrade were from 30mbps users to 50mbps.

50-100 mbps progression seems slow.
AMDAthlon
post Feb 28 2017, 05:19 PM

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QUOTE(Mazda9 @ Feb 28 2017, 05:16 PM)
Thanks mate. Looking at the thread here. Most of the users who got their upgrade were from 30mbps users to 50mbps.

50-100 mbps progression seems slow.
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I also didnt get yet. But i think the reason it is slow because moving from 50-100 may require new equipment which require them to send their contractor to customer premises. Whereas 30 to 50 does not need anything at all.

I guess la nod.gif
gedebe
post Feb 28 2017, 05:23 PM

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what about here in Cheras, who has got the upgrade? I still waiting for my petty vip5 - 10!

This post has been edited by gedebe: Feb 28 2017, 05:24 PM
nikrizal
post Feb 28 2017, 05:26 PM

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QUOTE(AMDAthlon @ Feb 28 2017, 05:19 PM)
I also didnt get yet. But i think the reason it is slow because moving from 50-100 may require new equipment which require them to send their contractor to customer premises. Whereas 30 to 50 does not need anything at all.

I guess la nod.gif
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Only some need new equipments...
SUSg104
post Feb 28 2017, 05:50 PM

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1.32 JB (Celcom Axiata) ping 12 ms + not stable but better than 60.5x
60.51 JB (Celcom Axiata) ping 12 ms + not stable around 46~47
60.53 JB (Celcom Axiata) ping 12 ms + not stable around 46~47

118.100 Bandar Seri Begawan (Progesif Cellular Sdn Bhd) ping 49 ms + 47~49 DL if try test on SG/JB/KL server ping can hit 3 digits. shakehead.gif

previously 118.1xx is pretty stable but i'm not sure y connected to Brunei.

if i'm using speedtest on my hp, celcom axiata gave me 1xx~2xx ping. mega_shok.gif

speedtest on my hp always choose SG ViewQwest Sdn Bhd as the best server but offered the lowest ping 23 ms & can't achieve stable DL speed.

my upload pretty consistent around 20 Mbps.

This post has been edited by g104: Feb 28 2017, 05:54 PM
Mika
post Feb 28 2017, 05:58 PM

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Mel H
post Feb 28 2017, 07:01 PM

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I just installed my Unifi today. What should I do eh for the free upgrade?

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