i dont think those officers really know(were informed) because i think its the higher ups are keeping quiet or doesnt even know what to do lol..

the suprise gift is soo mystery and bullshit.. even leaked suprise info keeps changing..

"Streamyx customers are also part of the Broadband Improvement Plan - Thank You Surprise campaign. Eligible customers will be contacted starting April 2017 for the upgrading of your current packages."

when quote this statement to all the live chat officers and tried to dig more info on streamyx upgrade,
here is some random surprise reply from bunch of brain-dead officers:

"From where you get this message?"

"Only Unifi is entitled"

"Streamyx can get gift only"

" one moment pls....
[5 min later]
more moment pls, need to further check.....
[10 min later & expecting good news]
you can check on thank you surprise webpage to discover your gift"
FUUUUUUUUUUUUUUUUUUUUUUUUUUUU !!!

Oh means they changed it. May I know if they stated that means we will be getting the free upgrade when there's SMS confirmation/email?

they even say "boomerang unifi vip5 or whatever" is fake bullshit when the info is coming straight from 100 sales department itself.

It's not about allowing Time to serve us, it's about Time not wanting to serve us. Unless we stay in some high-end condo...

For those streamyx user, don't be so happy after hearing there will be upgrade for streamyx. They say "Eligible", I wonder how many streamyx user are eligible.

Most 8Mbps user will be left out as usually.

Don't be sad as TM will introduce new Streamyx package by June 2017.I heard it will be 10Mbps and most people will get it (Subject to technical testing and shits).Some said it will name as UniFi Lite 10Mbps..So yeah

woo ho got mine.. and luckily my own replacement router can support up wifi speed..

location ? dapat sms?

Don't be sad as TM will introduce new Streamyx package by June 2017.I heard it will be 10Mbps and most people will get it (Subject to technical testing and shits).Some said it will name as UniFi Lite 10Mbps..So yeah

after i re-check and clicked on the "yes i accept" button...immediately got an confirmation email

But that one not free upgrade lor... heard it's RM149. They should upgrade those below 4mb to 4mb at the very least.

But that one not free upgrade lor... heard it's RM149. They should upgrade those below 4mb to 4mb at the very least.

but need to pay more eh? hope my area got. 

Yeh.The price is somewhere between that.I don't mind since I'm paying RM148 for 4Mbps Streamyx..Just add RM1 only.Anyway,I agree,they should lower the price as new subscribers get RM140 for 8Mbps while existing customers have to mereput at the RM148 price..Sad sia,Hope TM will call me in April 2017 to upgrade to 8Mbps at the same price or something.

I need you need to add a little bit of money for that package.I already message TM for confirmation and they said to go to TM Point to confirm.As far as I know,most place with no UniFi/Fibre coverage will have it

Yeh.The price is somewhere between that.I don't mind since I'm paying RM148 for 4Mbps Streamyx..Just add RM1 only.Anyway,I agree,they should lower the price as new subscribers get RM140 for 8Mbps while existing customers have to mereput at the RM148 price..Sad sia,Hope TM will call me in April 2017 to upgrade to 8Mbps at the same price or something.