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 TM Thank You Surprise, screw you surprise

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monkeybeh
post Mar 9 2017, 08:45 AM

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QUOTE(jaijaidin @ Mar 8 2017, 06:49 PM)
free upgrade to upper speed plan, understand that up-gradation work is free, but it takes us to new high monthly rate plan, right?  SO customer will have to pay new higher plan rate ,Whether i want or not as it was a gift/reward!

Of course they say- click to continue but information were saying - free upgrade and no contract extension.
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Price remain same la oi...
sHawTY
post Mar 9 2017, 09:11 AM

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QUOTE(jaijaidin @ Mar 8 2017, 06:49 PM)
free upgrade to upper speed plan, understand that up-gradation work is free, but it takes us to new high monthly rate plan, right?  SO customer will have to pay new higher plan rate ,Whether i want or not as it was a gift/reward!
No. There's no price increase whatsoever
You will continue to pay the same amount as what you're paying now
charleyz
post Mar 9 2017, 09:20 AM

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Meanwhile....I have Maxis offering me upgrade from 10mbps to 20Mbps at RM158 bangwall.gif bangwall.gif
tancyew
post Mar 9 2017, 09:32 AM

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QUOTE(charleyz @ Mar 9 2017, 09:20 AM)
Meanwhile....I have Maxis offering me upgrade from 10mbps to 20Mbps at RM158  bangwall.gif  bangwall.gif
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TBH maxis ping is the best for gaming... i swap from maxis to unifi and slightly sad now when i play online games sad.gif
kkm
post Mar 9 2017, 09:50 AM

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QUOTE(1KL @ Mar 8 2017, 07:04 PM)
sorry to hear.
u should talk to friends u know
petition to allow TIME to serve population
competition will drive things around
It's not about allowing Time to serve us, it's about Time not wanting to serve us. Unless we stay in some high-end condo...
Madgeiser
post Mar 9 2017, 10:32 AM

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QUOTE(kkm @ Mar 9 2017, 09:50 AM)
It's not about allowing Time to serve us, it's about Time not wanting to serve us. Unless we stay in some high-end condo...
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I wish Time is available in my area also, but alas they don't. I think they only do high rise building and coverage is very limited. They are a better ISP compared to TM, much more consistent speed.

This post has been edited by Madgeiser: Mar 9 2017, 10:33 AM
NyOx
post Mar 9 2017, 10:44 AM

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QUOTE(kkm @ Mar 9 2017, 10:50 AM)
It's not about allowing Time to serve us, it's about Time not wanting to serve us. Unless we stay in some high-end condo...
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need to understand TIME is not GLC. mean money not going to G0V as TM do. it takes a lot of resources to invest for a landed house.

most of the area already cover by TM. it hard to penetrate that market. you can see an example what happen to ABN who try come to TM market.
JesusMiGod
post Mar 9 2017, 10:52 AM

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QUOTE(Madgeiser @ Mar 9 2017, 10:32 AM)
I wish Time is available in my area also, but alas they don't. I think they only do high rise building and coverage is very limited. They are a better ISP compared to TM, much more consistent speed.
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Yea it's better and cheaper too. Maybe it's because of high rise buildings.

Dozz
post Mar 9 2017, 12:41 PM

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just checked TM thank you surprise page, now i able to see the offer of free upgrade from 50Mbps to 100Mbps. Previously only show me Mega pack and Webe.

I accepted the offer and they sent me confirmation email. Now i can wait patiently for the free upgrade take place smile.gif
HariszKilz
post Mar 9 2017, 12:46 PM

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The first time I checked the Suprise,I received an offer to subscribe to Webe..Hell,I don't accept that offer.So I waited for TM to give me another offer.I tried the Suprise again and received this kind of message on the screen.Note I'm a Streamyx 4Mbps and hoping TM will give another suprise rather than HyppTv and Webe which is a stupid offer.

You guys (Streamyx User to be accurate) can try filling up Thank You Suprise again if you have not taken the previous offer.Good luck !


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JohnLai
post Mar 9 2017, 01:26 PM

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QUOTE(HariszKilz @ Mar 9 2017, 12:46 PM)
The first time I checked the Suprise,I received an offer to subscribe to Webe..Hell,I don't accept that offer.So I waited for TM to give me another offer.I tried the Suprise again and received this kind of message on the screen.Note I'm a Streamyx 4Mbps and hoping TM will give another suprise rather than HyppTv and Webe which is a stupid offer.

You guys (Streamyx User to be accurate) can try filling up Thank You Suprise again if you have not taken the previous offer.Good luck !
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My 4Mbps also displayed the same stuff.
Then again...well, those stupid offers will be back soon.
MelancholicAnubis
post Mar 9 2017, 01:35 PM

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QUOTE(Dozz @ Mar 9 2017, 12:41 PM)
just checked TM thank you surprise page, now i able to see the offer of free upgrade from 50Mbps to 100Mbps. Previously only show me Mega pack and Webe.

I accepted the offer and they sent me confirmation email. Now i can wait patiently for the free upgrade take place smile.gif
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THANKS FOR REMINDING ME! I went back to the page, keyed in all my details, and wallah, speed upgrade appeared. nod.gif

I shall wait patiently as well, hopefully it doesn't take too long, but I couldn't help but realise this detail:




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Slyke
post Mar 9 2017, 01:37 PM

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Free upgrade is by stages from Jan-June and now I see this.. Starting on July?! You serious?!
HariszKilz
post Mar 9 2017, 03:22 PM

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QUOTE(MelancholicAnubis @ Mar 9 2017, 01:35 PM)
THANKS FOR REMINDING ME! I went back to the page, keyed in all my details, and wallah, speed upgrade appeared.    nod.gif

I shall wait patiently as well, hopefully it doesn't take too long, but I couldn't help but realise this detail:
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Now that is just wrong.The exact timeline for the speed upgrade starts in January Until June 2017.The new Streamyx package will be annouce on June 2017 onwards.You can confirm back with TM for your suprise.Upgrade start in July is just wrong..
ZeratoS
post Mar 9 2017, 03:48 PM

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Apparently I got a SMS saying they upgraded my package and asked me to restart modem. Did it, nothing changed hmm.gif

This post has been edited by ZeratoS: Mar 9 2017, 03:54 PM
KahLooN
post Mar 9 2017, 04:09 PM

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Guys, for those who apply for Unifi between Jan-Feb 2017 please go to TM thank you page again.

I just saw the free upgrade from 30Mbps to 50Mbps. Hence I clicked confirm on it but

The free speed upgrade will be implemented in stages.
Upgraded will be done starting July onwards


Better than nothing. smile.gif

This post has been edited by KahLooN: Mar 9 2017, 04:09 PM
smithkuan
post Mar 9 2017, 04:10 PM

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when i check the email, it saying Jan to June?
judas
post Mar 9 2017, 04:12 PM

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The free speed upgrade; Does it include Iflix as well?
When i checked the thankyousurprise i got a statement saying my internet should be upgraded from March onwards. Now is already March right?

I want to change to maxis if possible but my contract not yet end.
yoongjun
post Mar 9 2017, 07:02 PM

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I tried re-entering the details for the thankyousuprise page and it nows says "Your UniFi will be upgraded from March 2017 onwards".
nikrizal
post Mar 9 2017, 07:21 PM

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QUOTE(yoongjun @ Mar 9 2017, 07:02 PM)
I tried re-entering the details for the thankyousuprise page and it nows says "Your UniFi will be upgraded from March 2017 onwards".
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Same...

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