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 TM Thank You Surprise, screw you surprise

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HariszKilz
post Mar 9 2017, 12:46 PM

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The first time I checked the Suprise,I received an offer to subscribe to Webe..Hell,I don't accept that offer.So I waited for TM to give me another offer.I tried the Suprise again and received this kind of message on the screen.Note I'm a Streamyx 4Mbps and hoping TM will give another suprise rather than HyppTv and Webe which is a stupid offer.

You guys (Streamyx User to be accurate) can try filling up Thank You Suprise again if you have not taken the previous offer.Good luck !


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HariszKilz
post Mar 9 2017, 03:22 PM

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QUOTE(MelancholicAnubis @ Mar 9 2017, 01:35 PM)
THANKS FOR REMINDING ME! I went back to the page, keyed in all my details, and wallah, speed upgrade appeared.    nod.gif

I shall wait patiently as well, hopefully it doesn't take too long, but I couldn't help but realise this detail:
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Now that is just wrong.The exact timeline for the speed upgrade starts in January Until June 2017.The new Streamyx package will be annouce on June 2017 onwards.You can confirm back with TM for your suprise.Upgrade start in July is just wrong..
HariszKilz
post Mar 10 2017, 01:10 AM

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Just got a word from TM saying that they are currently updating a new suprise for Streamyx users..I hope it's speed upgrade to 4Mbps to 8Mbps or something.Pls no more webe and shits...
HariszKilz
post Mar 10 2017, 05:39 PM

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QUOTE(monkeybeh @ Mar 10 2017, 04:41 PM)
"Streamyx customers are also part of the Broadband Improvement Plan - Thank You Surprise campaign. Eligible customers will be contacted starting April 2017 for the upgrading of your current packages."

when quote this statement to all the live chat officers and tried to dig more info on streamyx upgrade,
here is some random surprise reply from bunch of brain-dead officers:

"From where you get this message?"

"Only Unifi is entitled"

"Streamyx can get gift only"

" one moment pls....
[5 min later]
more moment pls, need to further check.....
[10 min later & expecting good news]
you can check on thank you surprise webpage to discover your gift"
FUUUUUUUUUUUUUUUUUUUUUUUUUUUU !!!
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I know how you feel.Their Live Chat sucks ! i once asked them the same question and they give the same answer like you did.I already stated that the FAQ has the info and still they give the Unifi answer ! For now,Only their Twitter and Facebook are the real TM workers..Their Live Chat and Email is really kayu...

HariszKilz
post Mar 12 2017, 10:47 PM

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QUOTE(salimbest83 @ Mar 12 2017, 04:53 PM)
Most 8Mbps user will be left out as usually.
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Don't be sad as TM will introduce new Streamyx package by June 2017.I heard it will be 10Mbps and most people will get it (Subject to technical testing and shits).Some said it will name as UniFi Lite 10Mbps..So yeah
HariszKilz
post Mar 13 2017, 08:51 PM

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QUOTE(YoungMan @ Mar 13 2017, 01:48 PM)
But that one not free upgrade lor... heard it's RM149. They should upgrade those below 4mb to 4mb at the very least.
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Yeh.The price is somewhere between that.I don't mind since I'm paying RM148 for 4Mbps Streamyx..Just add RM1 only.Anyway,I agree,they should lower the price as new subscribers get RM140 for 8Mbps while existing customers have to mereput at the RM148 price..Sad sia,Hope TM will call me in April 2017 to upgrade to 8Mbps at the same price or something.
HariszKilz
post Mar 13 2017, 08:53 PM

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QUOTE(5p3ak @ Mar 13 2017, 08:10 AM)
but need to pay more eh? hope my area got.  laugh.gif
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I need you need to add a little bit of money for that package.I already message TM for confirmation and they said to go to TM Point to confirm.As far as I know,most place with no UniFi/Fibre coverage will have it
HariszKilz
post Mar 15 2017, 05:37 PM

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QUOTE(monkeybeh @ Mar 14 2017, 01:52 PM)
no need wait for Apr'17 lah,
just go nearest TM point straightaway upgrade with no additional cost, contract will renew:
2M -> 4M (RM130)
4M -> 8M (RM140)

read this thread:
https://forum.lowyat.net/topic/4185278

edit: or you can patiently wait for rumored rm129 VIP10 promo
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I see.I might go to TM Point tomorrow since they held a mini event at their place.Might want to talk to them about 8Mbps and the upcoming plan for Streamyx.Thanks for the heads up !
HariszKilz
post Mar 16 2017, 01:17 PM

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QUOTE(monkeybeh @ Mar 14 2017, 01:52 PM)
no need wait for Apr'17 lah,
just go nearest TM point straightaway upgrade with no additional cost, contract will renew:
2M -> 4M (RM130)
4M -> 8M (RM140)

read this thread:
https://forum.lowyat.net/topic/4185278

edit: or you can patiently wait for rumored rm129 VIP10 promo
*
I can confirm that this is still working.Went to TM Point just now to upgrade.They gave me 8Mbps for the same price as 4Mbps and will processed the order within 3 days..Can't wait for new speed !
HariszKilz
post Mar 16 2017, 03:51 PM

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QUOTE(monkeybeh @ Mar 16 2017, 02:01 PM)
rclxms.gif  rclxms.gif  rclxms.gif
it is indeed worked,
5 month ago i upgraded from 2m to 4m with same price 130
and last month when ask another upgrade for 8m, they said price 140 only.
these info deserve more attention so that most ppl no need wait for official streamyx upgrade announcement
*
Nvm,That was a fast service.xD


This post has been edited by HariszKilz: Mar 16 2017, 03:52 PM


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HariszKilz
post Mar 17 2017, 06:37 PM

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I can't really say Streamyx will have a free upgrade but you can check that at TM Point yourself as yesterday I manage to get 8Mbps at RM140 that is the same price as 4Mbps.I might considered that a free upgrade anyway.Lel,regading to Unifi coverage,My TM Point had many Unifi ads bla bla and I ask them about the coverage,they said it's most likely my area won't have it due to locals don't want to subscribe because of the expensive price and they told me that my area has a majority of 1Mbps user rather than the 4Mbps and 8Mbps..They also told me I'm the forth user to apply 8Mbps..Rip the Unifi coverage dream..
HariszKilz
post Mar 19 2017, 12:19 AM

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QUOTE(kae7 @ Mar 18 2017, 05:15 PM)
True.
I'm one of the Streamyx 1Mbps subscriber and dont want to spend more than RM116.60/month for higher speed plan. Most of my neighbours subscribing 1Mbps or lower. But my area got UniFi up to 50Mbps.
Area: Puchong Perdana
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Good for you.Since I'm living in a rural sub urban Area,most of the people here don't want any fibre optic connection while other places besides my area already got Unifi..Meh

 

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