Heya Peeps..
Just the call last week and set appointment today for today. Upgrade from 50 to 100. This morning some fella called saying to upgrade my services said actually they dont actually have to come just upgrade from so place and i just need to restart. I told him okay but what about the wifi router then that mumbled something and said will get back to me.

An hour later got a SMS from telekom saying the technician will come at 2:30PM. Nobody here and speed still the same. Will update again later.... Took 1/2 day leave hope it gets sorted.

-- UPDATE --
The technician called, all was needed was to off the fiber box and wifi router for 2 mins and then restart. Which he then asked me to call him back after I did the speedtest after the 2 mins off.

3 Minutes later I have called him back and I got 102.78 Download and 49.73 Upload. I asked on the WIFI router device if there was any provided. He says it's just a speed update and no devices are provided. So there end the Free Speed bump update from TM.

-- END --

Had my UniFi installed on 19 April 2017 and my cousin had his one installed in the end of April 2017. We both stay in the same street, just few houses away and we both subscribed 30Mbps DL and 10Mbps UL speed.

A week ago my cousin received SMS from TM and his subscription got upgraded to 50Mbps DL and 20Mbps UL speed, while he did not fill up any Thank You Surprise form.

While mine, no SMS so far, kind of weird.

Have dropped a message with my UniFi ID to TM to find out.

It seems like the upgrade is randomly pick.i had friend just install Unifi 30Mbps 8days ago then got upgraded to 50Mbps.

I guess so.

By the way I would suggest all of you try to engage TM to check and find out. They just replied my message as per below.

The thank you surprise webpage has been taken down and there is no alternative given to check the eligibility. Guess it is a closed case now...

Just call them or you can DM them on Twitter

Well that is very advanced way of checking the status huh? Can't even manage the website well? Seriously as a telecommunication company?

The limited time offer for unifi advance 30, 50 and also the free upgrade ended

i think that is why they took the page down, so nobody can register for the free upgrade anymore

I remember the PR or spokesperson from TM told the press that the free upgrade Programme will be running throughout the year and it will be moved by phases?

somehow my friend got upgraded twice, from 30 to 50 to 100 now

somehow my friend got upgraded twice, from 30 to 50 to 100 now

mine is not upgraded yet... never filled up THANK YOU form because didn't know about it. don't tell me how come i never heard of it and whatnot... thats my case

30-50? still lot of user not getting the upgrade yet...just wait for ur turn even u don fill up the upgrade program