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 TM Thank You Surprise, screw you surprise

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Hummingbird
post Jan 25 2017, 07:41 AM

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QUOTE(kskoay @ Jan 25 2017, 07:40 AM)
today is 25...key in all the info..prompt out the same message...maybe TM system date still 24 Jan? hahahaha....

You get a surpise too!
Please check back to this website from
25 January 2017 to discover your surprise!
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same... I guess they will start to change the date again to check back after another date... bangwall.gif
Hummingbird
post Jan 25 2017, 03:53 PM

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QUOTE(GOPI56 @ Jan 25 2017, 09:37 AM)
TM Web Admin belum masuk kerja and update the website.
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The office hour is going to end soon or they are still having their own sweet time with high tea?
Hummingbird
post Mar 7 2017, 07:42 PM

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QUOTE(cfa28 @ Mar 7 2017, 06:37 PM)
It's always a chicken and egg issue.

TM always say need sufficient demand before they will roll out Unifi to certain areas but people will only want to subscribe when they see that TM has rolled out and the service is stable.

Another issue is with lack of competition, there is little urgency to roll out.

But to give credit where it is due, my experience with TM for Unifi has been good but there is still ample room for improvement.
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In their countries, Fibre infrastructure is country asset, just like lamp post, main road, parks, and etc, but here, it becomes private asset, even it's HSBB co-sponsored by public fund.
Hummingbird
post Mar 9 2017, 11:13 PM

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Well mine is still appearing as 'please check again later'. Pathetic 4mbps user here...
Hummingbird
post Mar 22 2017, 05:54 PM

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QUOTE(AVFAN @ Mar 20 2017, 04:58 PM)
30mbps user.
5 years.
shah alam.
never got invited for free upgrade.
called them 2 months ago.
was told will file case, no guarantee.
no report received, no news, no nothing.

today, got sms, "unifi plan updated, pls restart modem".
still not very stable but this is what i have now.

user posted image

guess unifi is not so cold hearted after all! biggrin.gif
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10 years streamyx subscriber here and still paying RM118++ for 1mbps 😡

Checked the website and it just tells you 'please come back later'. What is later? 1 month? 1 year or 1 decade?
Hummingbird
post Apr 20 2017, 07:39 PM

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All I need is just faster upload. Why is it so hard to be fulfilled?

P.S. still stucked at 2mbps streamyx plan =(
Hummingbird
post Jun 4 2017, 11:07 PM

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QUOTE(fkinmeng @ Jun 1 2017, 03:16 PM)
i checked with tm live chat, they say offer until 15th april only, so not surprised that they took it down.
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Not true. They told the press that the programme is running throughout the year. They have only upgraded about 20% of the subscribers and it is really unfair to stop free upgrading for people without any statement.
Hummingbird
post Jun 10 2017, 03:26 PM

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The thank you surprise webpage has been taken down and there is no alternative given to check the eligibility. Guess it is a closed case now...
Hummingbird
post Jun 13 2017, 01:58 PM

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QUOTE(simmarjit @ Jun 13 2017, 11:22 AM)
Just call them or you can DM them on Twitter
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Well that is very advanced way of checking the status huh? Can't even manage the website well? Seriously as a telecommunication company?
Hummingbird
post Jun 13 2017, 02:11 PM

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QUOTE(winter01942 @ Jun 13 2017, 02:09 PM)
The limited time offer for unifi advance 30, 50 and also the free upgrade ended

i think that is why they took the page down, so nobody can register for the free upgrade anymore
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I remember the PR or spokesperson from TM told the press that the free upgrade Programme will be running throughout the year and it will be moved by phases?
Hummingbird
post Oct 8 2017, 09:41 AM

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QUOTE(lordfariq @ Oct 8 2017, 02:27 AM)
i lodge report on june they said will get upgrade on september
now already oct still get nothing
bravo tm i will report again till tm give me the upgrade biggrin.gif
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Yee sama thing to me too. They just refuse to give an interim solution or speed up the progress. Someone need to awaken their mindset of continuously delaying of deadlines.

 

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