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 TM Thank You Surprise, screw you surprise

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noobandroid
post Jun 14 2017, 08:33 AM

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QUOTE(zwanvedder @ Jun 14 2017, 02:19 AM)
if he still paying RM179 so WOW la... flex.gif
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saw the sms myself, he waa at 30 same like me, paying same rate on occ too, but he got sms success up to 100, clerical error maybe ? hmm.gif
boxer07
post Jun 14 2017, 08:44 AM

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QUOTE(noobandroid @ Jun 14 2017, 08:33 AM)
saw the sms myself, he waa at 30 same like me, paying same rate on occ too, but he got sms success up to 100, clerical error maybe ? hmm.gif
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need to do speestest ..if speed test is 100mbps ,then keep it to himself
junclj
post Jun 14 2017, 11:47 AM

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I'm still paying RM179+(GST*1.06) = RM189.74 for my home 50mbps. So what? However, here is KK, Sabah. Not west Malaysia.
TSmatt_rix
post Jun 14 2017, 02:10 PM

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QUOTE(junclj @ Jun 14 2017, 11:47 AM)
I'm still paying RM179+(GST*1.06) = RM189.74 for my home 50mbps. So what? However, here is KK, Sabah. Not west Malaysia.
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Thats the normal price
babycry123
post Jun 14 2017, 05:57 PM

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QUOTE(zwanvedder @ Jun 14 2017, 02:22 AM)
30-50? still lot of user not getting the upgrade yet...just wait for ur turn even u don fill up the upgrade program
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yes 30-50mbps. really? even i don't have to fill up the program?
audiocool
post Jun 16 2017, 10:37 AM

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what is the due date for the thank you surprise.

Fill up the thank you surprise early this year and now no news yet.
Which channel can we follow up.


arrsoo
post Jun 16 2017, 04:10 PM

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QUOTE(audiocool @ Jun 16 2017, 10:37 AM)
what is the due date for the thank you surprise.

Fill up the thank you surprise early this year and now no news yet.
Which channel can we follow up.
*
tentatively end of this year and may further delay. it is actually at their mercy since it is a free upgrade. Good luck you can get it early, else you hv to just wait la.
prasys
post Jun 16 2017, 10:28 PM

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I got it about 2 weeks back from 50Mbps to 100Mbps

Basically , you'll get a slot and the installer would come to install (in my case , the installer came and I did not have to do anything - as my equipment can handle 100Mbps). So he just needed to test , get the speed test report and get my sign off
OhsemTech
post Jun 17 2017, 10:24 PM

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Northern region started upgrade yet? Anyone in northern region already got speed upgrade? Still waiting for my 100Mbps upgrade biggrin.gif
WaCKy-Angel
post Jun 17 2017, 10:29 PM

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QUOTE(audiocool @ Jun 16 2017, 10:37 AM)
what is the due date for the thank you surprise.

Fill up the thank you surprise early this year and now no news yet.
Which channel can we follow up.
*
I did live chat with TM on Friday and they mentioned upgrade scheduled until 31 July then i said the email mentioned 30 June, and the CS reply with "then you can contact us again by end of June if not yet upgraded"
audiocool
post Jun 18 2017, 12:15 PM

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QUOTE(OhsemTech @ Jun 17 2017, 10:24 PM)
Northern region started upgrade yet? Anyone in northern region already got speed upgrade? Still waiting for my 100Mbps upgrade biggrin.gif
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i'm from Northen region and it is not yet upgrade.
Kimmy1996
post Jun 18 2017, 04:57 PM

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QUOTE(jaijaidin @ Mar 19 2017, 03:14 PM)
TM thank you surprise gave me upgrade to 50mbos from 30mbps but before i never get close to 85% of download speed (wifi and close proximity).
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Bro wifi can never get 100% connection speed, its always almost unless you use cat5-6 cable from your router to your laptop and for sure youll get 95-100% connection
nikrizal
post Jun 19 2017, 12:36 AM

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QUOTE(prasys @ Jun 16 2017, 10:28 PM)
I got it about 2 weeks back from 50Mbps to 100Mbps

Basically , you'll get a slot and the installer would come to install (in my case , the installer came and I did not have to do anything - as my equipment can handle 100Mbps). So he just needed to test , get the speed test report and get my sign off
*
In my case, they gave another router, D-Link 850 and a BTU, though my existing router more than capable of handling 100mbps (TP-Link Archer C1200). My existing BTU also works fine. Now I use these extra devices as backups. biggrin.gif
kaizer_x
post Jun 19 2017, 12:58 AM

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QUOTE(audiocool @ Jun 18 2017, 12:15 PM)
i'm from Northen region and it is not yet upgrade.
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I'm from penang. Not yet upgraded
arrsoo
post Jun 19 2017, 03:39 PM

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QUOTE(WaCKy-Angel @ Jun 17 2017, 10:29 PM)
I did live chat with TM on Friday and they mentioned upgrade scheduled until 31 July then i said the email mentioned 30 June, and the CS reply with "then you can contact us again by end of June if not yet upgraded"
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ya, thats the SOP they always used, end jun you call again to make a new report, they will ask you to call back to make another report at the end of july if still not upgraded and will be going on and on and on....
BladeRider88
post Jun 19 2017, 03:44 PM

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QUOTE(OhsemTech @ Jun 17 2017, 10:24 PM)
Northern region started upgrade yet? Anyone in northern region already got speed upgrade? Still waiting for my 100Mbps upgrade biggrin.gif
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I am from Penang and i already received my 100M update
foongchinboon
post Jun 19 2017, 07:46 PM

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i think they had removed the thankyou surprise portal..... SURPRISE!!!! smile.gif
fkinmeng
post Jun 20 2017, 12:14 AM

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QUOTE(foongchinboon @ Jun 19 2017, 07:46 PM)
i think they had removed the thankyou surprise portal..... SURPRISE!!!! smile.gif
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removed long ago la.

according to live chat, they only have until a certain date for people to sign up.

that's how sincere they are.
monkeybeh
post Jun 20 2017, 10:03 AM

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great way to say "f*** you" to streamyx users
YoungMan
post Jun 20 2017, 10:08 AM

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Relax lah. Unifi users sure get the upgrade stage by stage. Only we streamyx user get f*** from them.

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