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 Digi Fans Club & Enquiries V12, Let's inspire

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Exeunt
post Mar 4 2017, 08:26 PM

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QUOTE(tympg @ Mar 4 2017, 05:50 PM)
Finally updated to MyDigi 5.0.0

However, it seems like a step backwards.

  • Can't log in to CONNECT.  Sometimes the app can see the number I'm on and lets me in, sometimes it insists on going through CONNECT which doesn't work.
  • Can't see my other numbers because I can't connect to CONNECT.  Later I reinstalled old version of MyDigi and had no problems.
  • When I first updated this morning I got a message saying my free 3x1GB will start 17 Mar.  And yet when I claimed this, it starts right today.
  • No usage progress bar, unlike older version.
  • Generally too bright; no dark theme option.
  • I thought older MyDigi was slow.  This 5.0.0 is worse.
Overall lousy first impressions.  A big thumbs down from me.  👎
*
i second this, first time i open this app, straight away WTF is this, old one was better, new one rather very bad usability thoo zzzz
theevilman1909
post Mar 4 2017, 08:47 PM

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QUOTE(tympg @ Mar 4 2017, 04:50 PM)
Finally updated to MyDigi 5.0.0

However, it seems like a step backwards.

  • Can't log in to CONNECT.  Sometimes the app can see the number I'm on and lets me in, sometimes it insists on going through CONNECT which doesn't work.
  • Can't see my other numbers because I can't connect to CONNECT.  Later I reinstalled old version of MyDigi and had no problems.
  • When I first updated this morning I got a message saying my free 3x1GB will start 17 Mar.  And yet when I claimed this, it starts right today.
  • No usage progress bar, unlike older version.
  • Generally too bright; no dark theme option.
  • I thought older MyDigi was slow.  This 5.0.0 is worse.
Overall lousy first impressions.  A big thumbs down from me.  👎
*
yes. it's very lousy bangwall.gif
TSjack2001
post Mar 4 2017, 09:06 PM

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QUOTE(tympg @ Mar 4 2017, 04:50 PM)
Finally updated to MyDigi 5.0.0

However, it seems like a step backwards.

  • Can't log in to CONNECT.  Sometimes the app can see the number I'm on and lets me in, sometimes it insists on going through CONNECT which doesn't work.
  • Can't see my other numbers because I can't connect to CONNECT.  Later I reinstalled old version of MyDigi and had no problems.
  • When I first updated this morning I got a message saying my free 3x1GB will start 17 Mar.  And yet when I claimed this, it starts right today.
  • No usage progress bar, unlike older version.
  • Generally too bright; no dark theme option.
  • I thought older MyDigi was slow.  This 5.0.0 is worse.
Overall lousy first impressions.  A big thumbs down from me.  👎
*
CONNECT works for me
jasontanky
post Mar 4 2017, 09:43 PM

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Anyone still using Best V1? Can help me check 365 still available on this plan?
tympg
post Mar 4 2017, 10:20 PM

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QUOTE(jack2001 @ Mar 4 2017, 09:06 PM)
CONNECT works for me
*
This is what I get upon attempting to log into CONNECT in MyDigi 5.0.0. No problems logging in in previous MyDigi.

Attached Image
RDoe
post Mar 5 2017, 05:14 AM

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I read in Digi's community discussions on their webpage that the new version isn't available to corporate accounts. Not sure about the rest.

Has a friend who's problem logging in too, and that's just a normal account.
amirarsyad97
post Mar 5 2017, 08:14 AM

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QUOTE(Allium @ Mar 3 2017, 11:27 AM)
I'm also on Best but it is not available for me sad.gif , also curious about the 8GB and 10GB Internet Facebook .
*
It is available for me on monthly tab

QUOTE(Zaryl @ Mar 3 2017, 12:35 PM)
yeah i see it in the BUy Internet Daily section.

thanks @amirarsyad97.

it's only for digi prepaid LiVe i guess.
*
Well I guess we need to explore around the app and see the available plans. I assume the internet plans for Live and Best are pretty much the same, just in different section.
amirarsyad97
post Mar 5 2017, 09:02 AM

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QUOTE(tympg @ Mar 4 2017, 04:50 PM)
Finally updated to MyDigi 5.0.0

However, it seems like a step backwards.

  • Can't log in to CONNECT.  Sometimes the app can see the number I'm on and lets me in, sometimes it insists on going through CONNECT which doesn't work.
  • Can't see my other numbers because I can't connect to CONNECT.  Later I reinstalled old version of MyDigi and had no problems.
  • When I first updated this morning I got a message saying my free 3x1GB will start 17 Mar.  And yet when I claimed this, it starts right today.
  • No usage progress bar, unlike older version.
  • Generally too bright; no dark theme option.
  • I thought older MyDigi was slow.  This 5.0.0 is worse.
Overall lousy first impressions.  A big thumbs down from me.  👎
*
Totally agree with point 4 and 5. Hey, can you share the the old version of MyDigi to us?
JuneResources
post Mar 5 2017, 11:12 AM

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Call to digi careline. But their waiting call is extremely long.. wait more than 6 or 7 minutes reach the operator.

I just wondering why digi don't separate their careline between prepaid department n postpaid department? It is totally crap high call waiting..
prosibu
post Mar 5 2017, 11:17 AM

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QUOTE(JuneResources @ Mar 5 2017, 11:12 AM)
Call to digi careline. But their waiting call is extremely long.. wait more than 6 or 7 minutes reach the operator.

I just wondering why digi don't separate their careline between prepaid department n postpaid department? It is totally crap high call waiting..
*
Try to call via other operator like maxis celcom um
I tried friday 6pm and my call get connected within 5 min
I think the calls will be faster coz they wanna grab new user?
ryukick
post Mar 5 2017, 11:24 AM

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From: Kuala Lumpur


anyone bought the 0.99 Lazada Coupon worth RM10 yet? Can this be used with all merchants or selected only?
vostro78
post Mar 5 2017, 01:20 PM

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old one is better, can see data, call, sms, $ usage at home page. now need swipe left and right. such a big dashboard but when only open show so little info, wasted.
dadpro97
post Mar 5 2017, 02:34 PM

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The free unlimited social come with limited 500mb or its truely unlimited?


Attached thumbnail(s)
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HippyTony
post Mar 5 2017, 02:38 PM

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QUOTE(JuneResources @ Mar 5 2017, 11:12 AM)
Call to digi careline. But their waiting call is extremely long.. wait more than 6 or 7 minutes reach the operator.

I just wondering why digi don't separate their careline between prepaid department n postpaid department? It is totally crap high call waiting..
*
Have you tried Digi new online chat? It tells u how long b4 the next CS can chat with u. It's on Digi website.
sinslayer91
post Mar 5 2017, 02:39 PM

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Anyone has experience using BB60 / 100 for gaming? How is the ping? I heard the broadband pack block alot of port for to limit the voip (must buy extra plan to use). So I was wondering if any game port is somewhat affected by this. Also, I will be using Mudfish to play. Would this cause any issue with the broadband connection?
prosibu
post Mar 5 2017, 02:44 PM

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QUOTE(dadpro97 @ Mar 5 2017, 02:34 PM)
The free unlimited social come with limited 500mb or its truely unlimited?
*
From cari, they mentioned that the fb usage will be inside the 5GB ...
It will use the unlimited quota after ur 5GB is finish used.

Of co, i duno the quota of the unlimited, but based on digi, thr is always got quota for their unlimited plan.... I bet it is 10GB , siMilar to their daily unlimited plan...
dadpro97
post Mar 5 2017, 03:06 PM

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QUOTE(prosibu @ Mar 5 2017, 02:44 PM)
From cari, they mentioned that the fb usage will be inside the 5GB ...
It will use the unlimited quota after ur 5GB is finish used.

Of co, i duno the quota of the unlimited, but based on digi, thr is always got quota for their unlimited plan.... I bet it is 10GB , siMilar to their daily unlimited plan...
*
Lol I bought the pass 5gb but it deduct my 5gb instead of the unlimited quote?
prosibu
post Mar 5 2017, 03:18 PM

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QUOTE(dadpro97 @ Mar 5 2017, 03:06 PM)
Lol I bought the pass 5gb but it deduct my 5gb instead of the unlimited quote?
*
I think u can find the answer by loading fb with many video n check the quota...

Pls do share to us so everyone aware of this smile.gif
JuneResources
post Mar 5 2017, 06:01 PM

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QUOTE(prosibu @ Mar 5 2017, 11:17 AM)
Try to call via other operator like maxis celcom um
I tried friday 6pm and my call get connected within 5 min
I think the calls will be faster coz they wanna grab new user?
*
Same, try already.. Really "calling" jam this waiting call..
Get connected within 5 min?

If you use other telco to call within 5 min.. (e.g your call rate is RM0.15/minit), then at least RM0.75 at waiting call gone.
Again customer service want to check your detail.. (Pls hold a while, I check from your system 1st), another 1 or 2 minit, then another RM0.30 gone.

After settle your problem, estimate around RM1 or RM2 (case by case issued) call rate gone.
If not, need to follow up again this case... Cost again another RM 2 or RM3... Who can tahan this type of issued?
Unless you use webe to call then never mind, put your phone on your table kasih call waiting up to 10 minutes never mind.. (Coz unlimited call..)
JuneResources
post Mar 5 2017, 06:05 PM

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QUOTE(HippyTony @ Mar 5 2017, 02:38 PM)
Have you tried Digi new online chat? It tells u how long b4 the next CS can chat with u. It's on Digi website.
*
I have tried this before, but "the online chat is currently busy, please contact to our digi helpline or email us to digi help teams".

Do you think this can help you to resolve? whistling.gif
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