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 Digi Fans Club & Enquiries V12, Let's inspire

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TSjack2001
post Jan 8 2017, 10:05 PM, updated 9y ago

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user posted image

rclxm9.gif Welcome to the 12TH version of the thread. rclxm9.gif
Last version can be found HERE

Digi's network
Digi operates 2G GSM/GPRS/EDGE, 3G WCDMA/HSPA+ & 4G LTE/LTE-A network.
Here is a list of network bands that Digi runs on.
» Click to show Spoiler - click again to hide... «





Details of LTE

Digi's LTE currently runs on 1800MHz and 2600MHz.
The former offers great coverage indoors & outdoors and can be identified with their cell ID in the range of 20X, the latter offers much better capacity & speed, albeit with much worse coverage. It can also be identified with the cell ID in the range of 10X.
Digi's LTE-A network combines this two network bands to achieve theoretically double the speed of regular LTE.

Requirements
To use LTE, there are three requirements, a 4G-LTE enabled SIM Card, a 4G-LTE capable mobile device and you have to be within Digi's LTE network.
To use LTE-A, you need a LTE-A capable device and be within their LTE-A coverage area.
To check whether your SIM card is 4G-LTE compatible, simply SMS
LTE or lte to 20000

Here is their network coverage page.




Useful Links

Homepage : http://new.digi.com.my/home
MNP : http://new.digi.com.my/switch-to-digi?p=1403295595899
MyDigi : http://new.digi.com.my/cs/Satellite/Page/m...ccount_overview
Smartphones : http://new.digi.com.my/smartphone




Help & Support

Disclaimer: This is not Digi's official forum. Answers are not guaranteed.
Alternatively, you may visit Digi's official Twitter & Facebook for online help. They also have their own forum.
They recently launched a web chat, here is a LINK

user posted imageuser posted imageuser posted image

user posted image


This post has been edited by jack2001: Jan 13 2017, 10:56 PM
TSjack2001
post Jan 8 2017, 10:05 PM

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Postpaid Offerings
Accurate as of 2nd of November 2016 Link here: http://new.digi.com.my/postpaid-plans


Digi's postpaid packages are split into two varieties, More Voice & More Internet.
» Click to show Spoiler - click again to hide... «



Family Plan
Accurate as of 9th of October 2016 Link here : http://new.digi.com.my/postpaid/family-plans

Explaination
To have a family line, you need to pick a package as a base plan from Digi's offerings.
After that, you will need to add on RM10 for data sharing feature to be allowed.
If the package that you pick has no unlimited calls, you can opt to add on RM10 to get unlimited calls to all networks.
A basic supplementary line is can either be RM38 or RM28, a RM10 supplementary package is available as a data only SIM.
You can add on data upgrades to your principle line holder to share it with your supplementary lines.
You can allocate a certain quota to any of your numbers through the MyDigi app.

As of right now it is still unclear whether you can subscribe to a plan and add on unlimited calls for RM10 or quota upgrades and not have any supplementary line. It is not allowed.

Digi's family comes in three varieties.
» Click to show Spoiler - click again to hide... «


You can add additional internet quotas. There are the three options.
Do note that they are not recurring subscriptions, so you will need to subscribe to them monthly.
» Click to show Spoiler - click again to hide... «



This post has been edited by jack2001: Jan 8 2017, 10:10 PM
TSjack2001
post Jan 8 2017, 10:05 PM

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Prepaid Offerings
As of 9th of October 2016 Link here: http://new.digi.com.my/prepaid-plans


» Click to show Spoiler - click again to hide... «





Value Added Services
-Internet Rollover-
Carries any unused quota left from last month to the next.
-Digi Music Freedom-
Allows the user to stream music from supported music streaming apps without using up monthly data allocation.
A few more notable ones such as direct billing to Google Play.



This post has been edited by jack2001: Jan 9 2017, 12:10 AM
TSjack2001
post Jan 8 2017, 10:06 PM

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Broadband Offerings
As of 13th of January 2017 Link here: http://new.digi.com.my/broadband


» Click to show Spoiler - click again to hide... «




Devices
Here are devices that are available for signing up with.
» Click to show Spoiler - click again to hide... «


This post has been edited by jack2001: Jan 16 2017, 07:57 PM
TSjack2001
post Jan 8 2017, 10:06 PM

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Continue from last thread.

According to the rules, no congratulatory message is allowed.
Will update the thread with more updated information. wink.gif

Tip: Option to track this thread is available on top of the page.

Disclaimer:
Images, informations and tips and tricks are usually sourced from Digi's own website, users of this forum/thread, news publications and informations sent to me.
Accuracy of the information given is of no guarantee and comes with no warranty.
Images used are meant to inform and hope to not infringe anyone's copyright.


This post has been edited by jack2001: Jan 13 2017, 11:03 PM
TSjack2001
post Jan 9 2017, 07:14 PM

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QUOTE(tympg @ Jan 9 2017, 05:21 PM)
Digi says the following numbers have been blocked:
    36686
    32339
    32998
    32338
    33933
    32066
    32655
Source: Digi Community
*
Good, atleast they are doing something about this dry.gif
TSjack2001
post Jan 10 2017, 11:13 PM

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QUOTE(J shao @ Jan 10 2017, 11:08 PM)
Bro for now the speed from digi isn't that powerful yet, I would say 150mbps already sufficient. Like I'm using now, the speed damn fast oredi bro!
*
But LTE-A ( in the case of the 300mbps modem) can help him get higher speed where the network is congested. It uses two bands/tower to help you get higher speed and less reliant on one tower/band only. smile.gif
TSjack2001
post Jan 11 2017, 03:08 PM

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Digi now has live web chat it seems.

http://new.digi.com.my/webchat
TSjack2001
post Jan 15 2017, 10:03 PM

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QUOTE(Chrono-Trigger @ Jan 15 2017, 09:33 PM)
How about postpaid
*
No more too, speedtest data usage used to be free sad.gif
TSjack2001
post Jan 17 2017, 05:43 AM

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QUOTE(prosibu @ Jan 16 2017, 11:49 PM)
Quota
BB100 - 10 stream demand + 50 stream free + 50 everything
postpaid 110 - 25 all days + 999 weekend

Calls
BB100
voip - NO, add on required
voice - NO

postpaid 110
voip = YES
voice = YES

Roaming
BB100 - NO
postpaid 110 - YES, free for few countries
am i right?  smile.gif  sad.gif  ohmy.gif
*
I think this is correct.
TSjack2001
post Jan 18 2017, 02:24 PM

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QUOTE(izwanikhsan @ Jan 18 2017, 12:55 PM)
no rebate or freebies for the disrupted service as goodwill gesture?
*
Based on Digi's past they did gice out some free data, we'll see.
TSjack2001
post Jan 20 2017, 01:40 PM

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QUOTE(lawrencehl @ Jan 20 2017, 01:37 PM)
Hi all,using postpaid 110 torrent need vpn only can run full speed?
*
I don't think Digi blocks P2P.
TSjack2001
post Jan 21 2017, 05:10 PM

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QUOTE(coriandery @ Jan 21 2017, 05:04 PM)
On the old Digi 75v postpaid plan and just discovered recently that the Music Freedom quota has been reduced to only 1GB! Thought it was a mistake, but chatted to customer service and they said the quota was revised. Did this happen to anyone else?
*
I am on Digi 78V postpaid plan and I still have 15GB music freedom. If next month my music freedom gets reduced to 1GB i will revolt.
TSjack2001
post Jan 21 2017, 10:58 PM

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QUOTE(chickenducksoup @ Jan 21 2017, 10:12 PM)
the 999GB promo for plan110 is permanently ?
*
Not a promo and it is permanent.
TSjack2001
post Jan 22 2017, 09:49 PM

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QUOTE(celdric @ Jan 22 2017, 09:46 PM)
Just subscribed DiGi BB 100 today. This is the quota I am gettting. What are the promo quota mean?

The speed I am getting is:
Speedtest
-Ping 21ms
-Download 31.29 Mbps
-Upload 18.14 Mbps

Fast.com
-27 Mbps
rclxms.gif  rclxms.gif
*
Promotional extra data until 28 February 2017.
TSjack2001
post Jan 23 2017, 06:57 PM

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QUOTE(tympg @ Jan 23 2017, 05:19 PM)
Digi 2016 Q4 Results

Q4 2016Q3 2016Q2 2016Q1 2016
Prepaid subscribers10.20 million10.26 million10.39 millionQ2=Q1-4000
Postpaid subscribers2.099 million1.99 million1.95 millionQ2=Q1+5000
Subscribers using internet data8.1 million8.0 million8.0 million-
Subscribers using 4G/4G+4.2 million3.7 million3.3 million-
Prepaid ARPURM34RM34RM34RM35
Postpaid ARPURM81RM80RM82RM80
EBITDARM741 millionRM775 millionRM735 millionRM704 million
Profit After TaxRM410 millionRM438 millionRM421 millionRM399 million

References:
http://digi.listedcompany.com/newsroom/MDA...23_Jan_2017.pdf

*
thanks for the chart

This post has been edited by jack2001: Jan 23 2017, 06:58 PM
TSjack2001
post Jan 27 2017, 07:04 AM

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QUOTE(kcng @ Jan 27 2017, 01:50 AM)
keep having issues with mydigi...

Content Server could not process the request
rclxub.gif

anyone experiencing the same?
*
Yep, got it as well rclxub.gif

This post has been edited by jack2001: Jan 27 2017, 07:04 AM
TSjack2001
post Jan 27 2017, 08:58 AM

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Digi really needs to optimise their website, it is really damn slow on all devices.
TSjack2001
post Jan 30 2017, 06:36 PM

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QUOTE(Anime in HD @ Jan 30 2017, 06:33 PM)
Betul ke DiGi "No Limit 4G Internet" brows.gif

Should be "No Limit 4G & 3G Internet" rclxms.gif biggrin.gif

Atau diorang masih tak tahu 3G weekend boleh jugak guna untuk postpaid 110 doh.gif whistling.gif
*
But not sure if intended or not tho, dunno how long will this last tho :/

Also if any Digi workers stalking, hi and please don't fix this wink.gif
TSjack2001
post Jan 31 2017, 10:01 AM

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QUOTE(shen1716 @ Jan 31 2017, 10:00 AM)
termination of broadband plan can be done by calling CS? or i need to walk in to done?
*
Walk-in, I'm pretty sure.

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