Digi Fans Club & Enquiries V12, Let's inspire
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 Jan 9 2017, 09:42 AM
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#1
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur    
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Wow, so fast version 12...
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Jan 9 2017, 12:28 PM
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#2
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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Jan 9 2017, 05:19 PM
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#3
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(bluehedgehog @ Jan 9 2017, 01:47 PM)  ego ady  QUOTE(nexona88 @ Jan 9 2017, 01:48 PM) Lolz he gave me good idea.. Yes, however you might encounter 2 problems based on your luck.Maybe next time I shall do the same thing  1st - Service provider will really help to solve your problem (like digi) and they won't do police report to you (because it is the service provider faulty that did not solve your problem well proper). But your face become famous like him (based on soyacincau).. You can become Youtuber. OR 2nd - Service provider will make a police report based on your attitude vandalism and revolt their HQ there. And you will experience the issues enter to jail. The service provider did not help to solve the problem, but end up you will receive a lawyer letter and meet them on court. This post has been edited by JuneResources: Jan 9 2017, 05:19 PM |
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Feb 20 2017, 03:20 PM
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#4
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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Is it currently myDigi apps down?
My one for the digi apps show "Error! Server Error We're sorry! The server encountered an internal error. Please try again later". It seems like myDigi apps is unstable one. |
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Feb 22 2017, 08:42 AM
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#5
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(Invader Zim @ Feb 21 2017, 07:20 PM) couldn't be man. other digi users also got this probs. just check the digi community forum. tons of user complain about this.maybe you are lucky man. You should directly call to digi helpline ask them to do something about this. |
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Feb 23 2017, 10:09 AM
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#6
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(Invader Zim @ Feb 23 2017, 12:37 AM) It's funny that when I posted my problems on their fb page, they chose to ignore my post totally but they replied all other posts by other people. I dunno what to do anymore. Call and email also dun help. 😡 Same as my situation. I want to retrieve the bill statement from MyDiGi apps and also DiGi website, but the bill statement file is corrupted and unable to view the PDF file.. Look at what third party charged me WITHOUT MY CONSENT for duration of 1 week. 12/02/2017 RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 19/02/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d 17/02/2017 RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 24/02/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d 19/02/2017 RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 26/02/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d 21/02/2017 RM0.00(excl.GST):Centili sub for Games Club is active.Price RM4.00(Excl.GST)/week.Help:0386010107.To STOP click: http://tw.gs/54z1ZV . And today (22/02/2017) RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 01/03/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d Wtf digi 😡😡😡😡😡😡😡 Already write to email support, now already 3 days still haven't reply. Yesterday I write Digi to PM Facebook, and AGAIN directly mention at facebook public homepage. See they got reply or not. If they simply terminate my line and want me to pay reconnection fee, I think should write towards CFC or MCMC teams already.. Extremely late respond already...  Suppose the billing department should be more rapid response because all the money need to be paid to DiGi. DiGi don't want receive amount?  |
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Feb 23 2017, 01:46 PM
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#7
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(hafizredha @ Feb 23 2017, 11:55 AM) same here.digi bill only issued 25 onwards.need to keep track the billing as the system is not as fast as maxis..maxis will instanly deduct the amount u have paid. I m not sure how they create the billing system. However if there is any issue for the billing system, should notify us in official website or SMS at the first place.But not once we trigger, then comes out a lot of problems. Don't you think it's too late? Then who gonna to responsible the re-connection fee due to not yet settle the bill payment and been temporary suspended line? |
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Feb 24 2017, 09:00 AM
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#8
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(k2017 @ Feb 23 2017, 11:55 PM) what is this error that i got when i tried to mnp to digi online? already paid any pending bills. anyone know why? Screenshot this to DiGi Facebook there. They are quite fast respond to you compare by using email.Nowadays DiGi is really unstable for their website and also myDiGi apps.. |
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Mar 1 2017, 09:15 AM
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#9
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(sj0217 @ Mar 1 2017, 07:51 AM) Few weeks ago I also entitled for 7 days 1 GB, now i only know what is the reason to be free Only valid for 7 days, but not free 1GB for 3 months ?? So far I didn't get free 1GB continuously QUOTE(MaxHW @ Mar 1 2017, 08:59 AM) The new app is so nice in UI/UX. Sound like been cheated.. Ya, they failed to mentioned that the 1GB is only for 7 Days Per Month  [attachmentid=8538925]  |
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Mar 1 2017, 10:43 AM
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#10
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(Cimo @ Mar 1 2017, 10:34 AM) I'm using postpaid. Not sure about prepaid, but in the SMS that I received, it stated that this reward is for downloading the new MyDigi app on my iOS. I use prepaid, same also 1GB 7 days only...Don't know how to utilize within 7 days, unless you go for download...  |
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Mar 5 2017, 11:12 AM
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#11
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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Call to digi careline. But their waiting call is extremely long.. wait more than 6 or 7 minutes reach the operator.
I just wondering why digi don't separate their careline between prepaid department n postpaid department? It is totally crap high call waiting.. |
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Mar 5 2017, 06:01 PM
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#12
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(prosibu @ Mar 5 2017, 11:17 AM) Try to call via other operator like maxis celcom um Same, try already.. Really "calling" jam this waiting call..I tried friday 6pm and my call get connected within 5 min I think the calls will be faster coz they wanna grab new user? Get connected within 5 min? If you use other telco to call within 5 min.. (e.g your call rate is RM0.15/minit), then at least RM0.75 at waiting call gone. Again customer service want to check your detail.. (Pls hold a while, I check from your system 1st), another 1 or 2 minit, then another RM0.30 gone. After settle your problem, estimate around RM1 or RM2 (case by case issued) call rate gone. If not, need to follow up again this case... Cost again another RM 2 or RM3... Who can tahan this type of issued? Unless you use webe to call then never mind, put your phone on your table kasih call waiting up to 10 minutes never mind.. (Coz unlimited call..) |
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Mar 5 2017, 06:05 PM
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#13
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(HippyTony @ Mar 5 2017, 02:38 PM) Have you tried Digi new online chat? It tells u how long b4 the next CS can chat with u. It's on Digi website. I have tried this before, but "the online chat is currently busy, please contact to our digi helpline or email us to digi help teams".Do you think this can help you to resolve? |
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Mar 6 2017, 08:58 AM
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#14
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(HippyTony @ Mar 5 2017, 08:11 PM) I hear you. For the same reason like yours I don't call anymore if online chat is not available. I just emailed Digi my complaint. Same thing when I was with Maxis. If your case is not very urgent, then write to email to DiGi is still acceptable.But take note DiGi will reply your email after 5 or 6 working days... If maxis, normally you just straight away PM in this Forum Lowyat. maxis teams will respond to you within 1 or 2 days. |
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Mar 6 2017, 08:59 AM
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#15
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(prosibu @ Mar 5 2017, 09:50 PM) Sorry..... I forgot that cs call needed to be charged... If your UM corporate plan is unlimited call plan, then never mind.My um line is corporate line... Sorry... It's up to you can call how many times to digi, as long as you have patience to wait.. |
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Mar 6 2017, 03:11 PM
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#16
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(syukaro @ Mar 6 2017, 02:46 PM) yup. what a dumb new design. this is a telco app not a fucking social media app. dont understand why they cant keep it simple and elegant If you saw the xpax apps before, you will say this word "What the bastard apps!!". |
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Mar 12 2017, 09:47 AM
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#17
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(budi1413 @ Mar 12 2017, 12:30 AM) [attachmentid=8581850] Why have stream free and stream on demand? Any differences? QUOTE(Chrono-Trigger @ Mar 12 2017, 08:32 AM) 1000 not enough?! If u stream watch porn, sure 10k Gab also still not enough.Haha. |
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Mar 13 2017, 09:51 AM
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#18
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(prosibu @ Mar 12 2017, 11:00 AM) He is saying 1000 min... So u mean 1000 min porn talk? I don't know how he can talk so long for the porn talk.If 1000 min is video call, then it is acceptable.  |
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Mar 13 2017, 01:37 PM
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#19
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(zher4883 @ Mar 13 2017, 10:10 AM) C'mon you know phone sex session be very lengthy Sorry, my soul still very pure...  |
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Mar 14 2017, 09:42 AM
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#20
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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The old plan DiGi Best Prepaid or NEW DG Best Prepaid still can enjoy Birthday Bonus?
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