May I know this RM5 voip addon with 3GB, is it per month? I can't find it on digi website. Am I right to assume that when I sign up for digi bb I also subscribe it at the same time? Thank you.

Thanks for your help?

If you have an old 4G phone you can use that as a hotspot modem too. Just make you have 3-1 SIM card. Some of the older Digi prepaid comes with the standard size.

There is a network issue at least for last 2 days with Digi in Subang Jaya area. Reported to Digi yesterday (BB) CS gave the standard reply that they get back to me within 48hrs. Very unstable can't connect to WhatsApp but alright with other messenging apps. Have browsing problems too. Some news website is ok and some not. Is this a common problem with Digi and any other place having this problem too?

It is also for this reason I have multiple telco devices in my household. I learnt my lesson when all of us were with Maxis.

This post has been edited by HippyTony: Feb 17 2017, 03:20 PM

Thanks for your reply. Not very tech savvy to personally thank each of you.

This post has been edited by HippyTony: Feb 17 2017, 09:39 PM

Yes my wife and I are having the same problem. Digi CS said they are having network problems. Have you made report to Digi?

Can you swipe the home screen to your left which show your outstanding balance, if any? Touch the View Details for info at the bottom of the screen.

Have you tried Digi new online chat? It tells u how long b4 the next CS can chat with u. It's on Digi website.

I hear you. For the same reason like yours I don't call anymore if online chat is not available. I just emailed Digi my complaint. Same thing when I was with Maxis.

You can also twitter to Digi/Maxis. My experience with Maxis here all I can say they are selective with the complaints to response.

Btw this is just a friendly discussion.

Overall Digi is slower in answering complaints.

This post has been edited by HippyTony: Mar 6 2017, 02:14 PM

Regarding Digi slow/poor coverage network. When I was still with Maxis late last year during my search for a telco replacement, my initial test with Digi their coverage was bad, I made a complaint then, perhaps a coincidence 4 months later I tested again Digi has upgraded their network at my place. My BB is with Digi, it is as good as Maxis and my phone is with Umobile which is good enough for my Spotify and Waze but can't compare with Maxis. So will I go back to Maxis? No! Not with their take or leave attitude!
Please send in your complaint to Digi, don't ask don't get that's what I think.

Just FYI the previous app my iPhone home button keeps freezing even tho I'm using iOS10. No problem after I deleted the app but the app works fine on my iPad.

The previous Digi app before this latest update.

It's a network (hardware) issue. You have to report to Digi. I had the same problem last month with my postpaid BB. The other messaging apps have no problem.

On my new Digi app, I'm having a billing issue last night it showed I owe them $$ but today it is zero, nothing. Actually there should be surplus. Anyone having billing issue with the new app?

Online news reported that this guy got very angry with the telco for over deduction of his credit.

Apple dealers Machines & Harvey Norman selling their iphone7 128GB AT 32GB price, that is Rm500 discount. But you have to pay cash.

Yes as per Machines T&C website. I didn't check Harvey Norman T&C tho.

Yes lately with the school break Digi BB is slow almost the whole day, the only time that is fast is before 8am. Network is very congested. Digi need to upgrade network before offering infinite plans. It can only get worst and I don't see any improvement even after the school break.

Digi dictionary: Infinite = fair usage