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 Digi Fans Club & Enquiries V12, Let's inspire

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hafizredha
post Feb 23 2017, 11:55 AM

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QUOTE(JuneResources @ Feb 23 2017, 10:09 AM)
Same as my situation. I want to retrieve the bill statement from MyDiGi apps and also DiGi website, but the bill statement file is corrupted and unable to view the PDF file.
Already write to email support, now already 3 days still haven't reply.

Yesterday I write Digi to PM Facebook, and AGAIN directly mention at facebook public homepage. See they got reply or not.
If they simply terminate my line and want me to pay reconnection fee, I think should write towards CFC or MCMC teams already..

Extremely late respond already... shakehead.gif

Suppose the billing department should be more rapid response because all the money need to be paid to DiGi.
DiGi don't want receive amount? unsure.gif
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same here.digi bill only issued 25 onwards.need to keep track the billing as the system is not as fast as maxis..maxis will instanly deduct the amount u have paid.
JuneResources
post Feb 23 2017, 01:46 PM

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QUOTE(hafizredha @ Feb 23 2017, 11:55 AM)
same here.digi bill only issued 25 onwards.need to keep track the billing as the system is not as fast as maxis..maxis will instanly deduct the amount u have paid.
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I m not sure how they create the billing system. However if there is any issue for the billing system, should notify us in official website or SMS at the first place.
But not once we trigger, then comes out a lot of problems. Don't you think it's too late?

Then who gonna to responsible the re-connection fee due to not yet settle the bill payment and been temporary suspended line?
Pegasus88
post Feb 23 2017, 02:47 PM

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what is the call rate after i exceed my call quota on postpaid plan ?

Their website is so confusing lol
tympg
post Feb 23 2017, 02:56 PM

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Just noticed this 10GB for RM10 today:

user posted image

Only buyable via MyDigi app and for postpaid exclusively.
Qash-M
post Feb 23 2017, 05:01 PM

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QUOTE(tympg @ Feb 23 2017, 02:56 PM)
Just noticed this 10GB for RM10 today:

user posted image

Only buyable via MyDigi app and for postpaid exclusively.
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Postpaid 48 promo here, didn't get it. cry.gif
alien3d
post Feb 23 2017, 05:25 PM

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QUOTE(tympg @ Feb 23 2017, 02:56 PM)
Just noticed this 10GB for RM10 today:

user posted image

Only buyable via MyDigi app and for postpaid exclusively.
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prepaid talak mb 88 bruce.gif
prosibu
post Feb 23 2017, 05:38 PM

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QUOTE(tympg @ Feb 23 2017, 02:56 PM)
Just noticed this 10GB for RM10 today:

user posted image

Only buyable via MyDigi app and for postpaid exclusively.
*
What is the diff btwn normal one with the shared internet?...
Digi is so confusing.... Lokx
pcbase
post Feb 23 2017, 06:04 PM

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QUOTE(JuneResources @ Feb 23 2017, 01:46 PM)
Then who gonna to responsible the re-connection fee due to not yet settle the bill payment and been temporary suspended line?
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digi dont hace re-connection fee. u paid bill. then got thanks you sms. line un-bar automagicly.
izwanikhsan
post Feb 23 2017, 06:15 PM

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I'm using 50 unlimited call plan. Turns out 7gb fb and youtube quota applies to instagram too. Good.
theevilman1909
post Feb 23 2017, 06:32 PM

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QUOTE(Invader Zim @ Feb 23 2017, 12:37 AM)
It's funny that when I posted my problems on their fb page, they chose to ignore my post totally but they replied all other posts by other people. I dunno what to do anymore. Call and email also dun help. 😡

. Look at what third party charged me WITHOUT MY CONSENT for duration of  1 week.

12/02/2017

RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 19/02/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d

17/02/2017

RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 24/02/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d

19/02/2017

RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 26/02/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d

21/02/2017

RM0.00(excl.GST):Centili sub for Games Club is active.Price RM4.00(Excl.GST)/week.Help:0386010107.To STOP click: http://tw.gs/54z1ZV .

And today (22/02/2017)

RM0.00(excl.GST):Gameloft Club: Langganan berjaya untuk RM5/m. Pembaharuan 01/03/2017 Mengakses http://gloft.co/b2156a8ac Membatalkan http://gloft.co/2565540d

Wtf digi 😡😡😡😡😡😡😡
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ranting.gif ranting.gif ranting.gif bangwall.gif mad.gif
useless Digi
tympg
post Feb 23 2017, 09:42 PM

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QUOTE(prosibu @ Feb 23 2017, 05:38 PM)
What is the diff btwn normal one with the shared internet?...
Digi is so confusing.... Lokx
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The normal one without "shared" cannot share quota with other SIMs. The one with "shared" in the name means can share the quota with other SIMs which you have registered as your supplementary lines (Postpaid 38, Postpaid 28 or Gadget SIM).
Zaryl
post Feb 23 2017, 10:49 PM

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i'm using the prepaid LiVE pack.

my 2 GB video & music (for life) quota has finished and i have to wait until 2 more days until it is reset. but i still have the 4GB video & music quota left untouched though.

so i topup the 300MB RM1 quota. to my surprise, when i watch youtube, the quota is taken from the 300MB topup quota and not the 4GB video music.

is this normal? how is their data consumption priority list?
k2017
post Feb 23 2017, 11:55 PM

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what is this error that i got when i tried to mnp to digi online? already paid any pending bills. anyone know why?
SUSjudehow
post Feb 24 2017, 08:18 AM

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digi live good or best? if digi live sure fast quta finish?
JuneResources
post Feb 24 2017, 09:00 AM

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QUOTE(k2017 @ Feb 23 2017, 11:55 PM)
what is this error that i got when i tried to mnp to digi online? already paid any pending bills. anyone know why?
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Screenshot this to DiGi Facebook there. They are quite fast respond to you compare by using email.
Nowadays DiGi is really unstable for their website and also myDiGi apps..
pcbase
post Feb 24 2017, 09:08 AM

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QUOTE(k2017 @ Feb 23 2017, 11:55 PM)
what is this error that i got when i tried to mnp to digi online? already paid any pending bills. anyone know why?
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dont make any sense biggrin.gif How digi know u dont pay bill ? That number not under digi.
prosibu
post Feb 24 2017, 09:38 AM

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QUOTE(Zaryl @ Feb 23 2017, 10:49 PM)
i'm using the prepaid LiVE pack.

my 2 GB video & music (for life) quota has finished and i have to wait until 2 more days until it is reset. but i still have the 4GB video & music quota left untouched though.

so i topup the 300MB RM1 quota. to my surprise, when i watch youtube, the quota is taken from the 300MB topup quota and not the 4GB video music.

is this normal? how is their data consumption priority list?
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How u get the untouched 4GB video n music?

If it is monthly plan, then the priority is correct as the sequence shud b like this

FOC quota - daily plan - weekly plan - monthly plan..
k2017
post Feb 24 2017, 09:44 AM

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QUOTE(pcbase @ Feb 24 2017, 09:08 AM)
dont make any sense  biggrin.gif How digi know u dont pay bill ? That number not under digi.
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indeed this does not make any sense! or all these telco really do have a centralized database which monitor user billing status rclxub.gif
zeroendless
post Feb 24 2017, 10:17 AM

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Man, the new 10GB/30 days add-on for RM10 is bloody awesome.

I used to pay over RM100 a month for Maxis just to get some extra data in the rate of Rm8 for 1GB a day pass. Overall, i got robbed by Maxis on a RM50 monthly plan usually ends up way more than i'm paying now for Digi 110 plan.
nexona88
post Feb 24 2017, 10:36 AM

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QUOTE(k2017 @ Feb 23 2017, 11:55 PM)
what is this error that i got when i tried to mnp to digi online? already paid any pending bills. anyone know why?
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Eh so weird..
Anyhow I think there some mistake .
U better contact digi for more info...
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