ever notice that their reply in facebook so slow now? i used to be able to get my things settle within few hours. they will reply in 1-2 hour. now almost half day only got reply

Not enough staff..
I think they outsourced nowadays...
Because I see common CS name for both Astro & Maxis few time already.. Same person reply for both company.

Not enough staff..
I think they outsourced nowadays...
Because I see common CS name for both Astro & Maxis few time already.. Same person reply for both company.

wow. that kind of hard things to toggle

wow. that kind of hard things to toggle

My story this month:

recieved a call from random Astro CS that my pack is upgraded to SP1 without any valid explanation > report to SKMM > Astro apologize and revert back my pack to old one > also got RM30 got for this month bill

Me also kena couple year ago.
But don't know can report to SKMM & get rebate...

Lucky you go report get rebate.
Me kena from SMS auto upgrade Super Pack 1.

My story this month:

recieved a call from random Astro CS that my pack is upgraded to SP1 without any valid explanation > report to SKMM > Astro apologize and revert back my pack to old one > also got RM30 got for this month bill

wah like that also can..

nowadays must check from time to time the package (via the online portal)

Self reminder to always remember what you've pick.

To astro spy, when will NHK #398 get ala-carte again?

It's okay, no worries. Thanks for your reply.

If the programme is in English, the scripts shall be also in English, isn't? So why can't they provide English subtitles too? Or, once they got the timecode of the subtitles after being translated into their native country language, they can just change the translated subtitle language's text into English by following the script, isn't?

Certain countries that has no native subtitle language, so let say some of the pay channels that Sri Lanka pay TV offers (AXN, Sony Channel, Warner TV, HBO,...) doesn't even have English subtitles, so what if majority of the viewers/subscribers can't understand English well/at all? They may struggle to understand what is the programme about, or not even want to watch it anymore, isn't? How oh liddat? Viewership will be greatly affected, isn't?

And so this is why most of the pay channel's Chinese subtitle are in Traditional Chinese instead of Simplified Chinese (e.g. National Geographic, Fox Movies, Fox Life, AXN, etc.)? Does it means, to have both Simplified and Traditional Chinese subtitles, subtitler company have to pay double? I thought it can be easily translated by just a click of a button? Sounds like doesn't make sense.... And also, the Chinese subtitle on "HBO Malaysia" on Astro is Traditional Chinese (I assume it is the same as Asia feed). So which country/pay TV that HBO wants to provide Simplified Chinese then?

As for Chinese subtitles for pay channels, is it true that the main reason why only Traditional Chinese subtitles are offered in almost all English pay channels is because Taiwan/Hong Kong sub-contracted those subtitler companies to produce the subtitles, so Malaysia and Singapore pay TV are just pinjam over their produced subtitles, and that ultimately save costs because it tends to divides the costs among countries that wants Chinese subtitles to be available on their pay TV platform? As far as I know, Blue Ant Ent, Blue Ant Extreme, Warner TV channels is in Simplified Chinese, does it means Taiwan and Hong Kong doesn't have these channels on their pay TV operators, which explains why it is only in Simplified Chinese because Malaysia (unifi TV) and Singapore pay TV do provide this channel?

Is that true that the channel provider must know what are the subtitle languages that a pay TV operator wants to provide to viewers? For example la, Singapore's Starhub TV also want add Malay subtitle option to all Fox Network Group channels, but the Malay subtitles already available out there and it is produced for Malaysia, so does it means Starhub got to pay for Malay subtitles as well, because Starhub is using the subtitle? OR, does it means that once a pay TV operator had an agreement with content provider to provide TV channel/content for customers/viewers, instantly they'll have access to ALL subtitles available from the channel provider, for example Malay, Chinese, Thai, Indonesian, Burmese, Korean, and so actually the pay TV operator can actually choose to provide ALL subtitle languages available to their viewers, even if the majority of the viewers wouldn't even understand the language (for example, Starhub to provide Thai subtitles to all Fox Network Group channels).

For India, do you mean that the sub-contracted companies staff would transcript those English programmes to have English subtitles by themselves? Wah, I can see their effort there....

Thanks.

wah like that also can..

nowadays must check from time to time the package (via the online portal)

Self reminder to always remember what you've pick.

To astro spy, when will NHK #398 get ala-carte again?

yup..
needed to remember the package subscribed

Caught up with work ...... Let me ask again.

Below is some screenshot of Astro GO v/s unifi playTV - Streaming Video Quality from Mi Box.

unifi playTV streaming video quality is still far behind than Astro GO. Both apps is not Android TV apps and required mouse for navigation.
Astro GO app interface


Astro GO - HD channel streaming video quality (auto quality)



unifi playTV app interface


unifi playTV - HD channel streaming video quality (already pick the highest 2.8 Mbps stream quality)

They might've win streaming quality, but on TV one still far behind unifi TV.