I am under the dec upgrade campaign. (B & W). New sign up. activated early this month (Dec) only.

Yup website indeed clearly stated must activate by 31 dec 2016. So urs is exception?

besides, ur case is more of upgrading rite since u are existing unifi user? u said u terminate VIP10 by retunning the equipment etc? So ur house now have no more service and u are waiting for new installation?

VIP10 to Advance 30 is more of changing plan.

This post has been edited by westlife: Dec 29 2016, 07:48 PM

Not an exception. TM POINT staff told me their SOP is as long as subscribe latest 31 december 2016 will entitle for free speed upgrade.

I request for new router. But they refuse to do so and ask me file a report to 100.
So i choose to terminate current VIP10 and subscribed ADV 30M on today.
Installation will be done on 3rd on jan.

Now i am still using vip10. Will terminate VIP10 after ADV 30M activated.

This is advise from TM point staff.

I even pm EVERONECONNECT facebook, they replied me refer to tm point staff.

This is their replied:

As advised by the TMpoint personnel, you're eligible for the free speed upgrade.

Hope can get it on January.

This post has been edited by sg999: Dec 29 2016, 07:57 PM

Any TM agent here? Would like to register for Unifi but not sure whether my place already covered or not.

This is due to router's limitation.

hopefully my area will practice the same SOP...haha

where to see or configure or set user numbers?

then that's good. why worry then.

In configuration page? I supposed your router only allows 8 devices.

i login to the hypptv using my google account. but it seems like both google play store and youtube apps cannot even connect to Internet.

TM had locked the apps?

You connect with wifi or Lan, if is wifi please make sure to disconnect your tv box lan from hyyptv lan port, if using lan please make sure it connect to internet port not hypptv port.

This post has been edited by calvinlaw510: Dec 29 2016, 09:16 PM

I had this issue too initially. So I just factory reset it. Solved all the issues.
However, this box belongs to my friend, she gave it to me. Hence, I don't use any HyppTV in this box.

ic. just need to use the maintenance code 3008 to reset rite? ok will try again. thanks.

ok will try it too. thanks.

Yes. Else just refer to the thread I shared earlier and search in the thread for solutions. There were some YouTube vidoes shared to solve but never worked on mine.

And also make sure the device time and date is correct. If it's not present date and time, you can connect to hypptv port and let it sync...

Currently I facing one problem after I terminated my streamyx at TM point on 19/12 and my billing date is 13/12 should I wait for next month 13/1 bill or pay this month bill first?

Pay the bill first and adjustment will be made in next statement.

Nevermind, looks like problem has been resolved

This post has been edited by sHawTY: Dec 29 2016, 10:39 PM

Does unifi block port 22?

Anyone here subscribe to any of those IPTV service like myiptv?

Want to know how much bandwidth they use, and also if such service are reliable. Thanks