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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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lyc1982
post Dec 13 2016, 11:27 AM

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QUOTE(neekun @ Dec 13 2016, 05:50 AM)
Upgraded from Streamyx 4MB to Unify 30MB, so far the speed is quite ok at 28MB download and 10MB upload. Finally I can stream 2160p video on YouTube.

Got an email from TM stating those sign up and activated Unifi in Dec 2016 shall get free upgrade next year. Terms and conditions can refer to https://www.tm.com.my/speedupgrade/Pages/as...peedUpgrade.pdf
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wait...that means if not activated by 31 Dec 2016 then next year won't get the free updgrade ?
lyc1982
post Dec 13 2016, 10:58 PM

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QUOTE(GamaX320 @ Dec 13 2016, 08:49 PM)
Streamyx user here as I know streamyx cant download torrent at all and plan to upgrade to Unifi but can someone let me know Unifi support torrent download ?
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i am 4Mbps user...no issue downloading torrents for years
lyc1982
post Dec 14 2016, 02:54 PM

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QUOTE(mensa @ Dec 14 2016, 02:34 PM)
later if tm call me back to offer this..i'll try nego with them..if they can offer adv30 with 168 with gst, no contract and ELIGIBLE for next year free upgrade..i may consider  whistling.gif
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can slow slow wait
lyc1982
post Dec 19 2016, 03:44 PM

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QUOTE(cucubud @ Dec 19 2016, 07:44 AM)
I thought they said "Double the speed, half the price"?
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maybe in another 50 years or so...for cutting half the price

QUOTE(christina1 @ Dec 19 2016, 11:01 AM)
Is 50mbps speed really important now ? Most ppl say 30mbps is more than enough for daily usage.
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30mbps free upgrade to 50mbps with same price...it won't disintegrate your modem or pc...don't worry
lyc1982
post Dec 22 2016, 11:22 AM

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QUOTE(saffron @ Dec 22 2016, 11:16 AM)
If I already sign up before 31st December 2016 but the installation only commence after 2017, is the promo still valid ?
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i checked with reseller and tm staff...they said not eligible for free speed upgrade if installation is in 2017...dafuq
lyc1982
post Dec 22 2016, 12:50 PM

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QUOTE(cucubud @ Dec 22 2016, 12:45 PM)
Why not eligible?
Their slogan is "FREE Speed Upgrade, Sign up by 31 December 2016".
Sign up not installed by 31 December 2016.
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quoted from tm official site:

This “UNIFI FREE UPGRADE CAMPAIGN” (hereby known as “Campaign”) is organized by Telekom Malaysia
Berhad (Company No. 128740-P) (hereby known as “TM”). By subscribing to UniFi services under this
Campaign, You (hereby known as “Customers and/or Subscribers”) are deemed to have read, understood and
agreed to be bound by these Terms and Conditions.
1. Standard Terms
1.1 This Campaign is open to new active Customers of UniFi Advance Plan between the period of 1st December 2016 to 31st December 2016, The phrase “new active Customer” refers to customers who subscribe and successfully activated the UniFi service (after installation) of UniFi Advance from 1st December 2016 to 31st December 2016
only.


the bolded statement that's what worrying me...
lyc1982
post Dec 22 2016, 03:44 PM

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QUOTE(westlife @ Dec 22 2016, 03:41 PM)
[attachmentid=8294841]

[attachmentid=8294845]
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yeap...
on 4.1 term - tm emphasizes again...
lyc1982
post Dec 22 2016, 06:16 PM

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QUOTE(saffron @ Dec 22 2016, 04:30 PM)
I have asked TM personnel through their official Facebook, even though subscribed before 31st December and the installation is only completed on 1st January 2017 the upgrade promotion is NOT valid.
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this seriously sux big time... mad.gif mad.gif vmad.gif vmad.gif
lyc1982
post Dec 25 2016, 03:52 PM

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QUOTE(Shah_15 @ Dec 25 2016, 12:54 PM)
im paying RM220 inclusive of Hypptv. Damn sad.gif
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every unifi customer is paying for the useless hypptv, not only you
lyc1982
post Dec 26 2016, 12:33 AM

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QUOTE(megahertz @ Dec 26 2016, 12:11 AM)
better deal than most of us, same 30mbps package n without FOC calls, yet paying RM179 ( without gst)
and u still complaint ??
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some ppl are just kpkb
lyc1982
post Dec 26 2016, 02:09 PM

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only left 5 more days till 2017 and yet no unifi installation...i guess my free upgrade is a goner
lyc1982
post Dec 26 2016, 09:48 PM

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QUOTE(Alpha_Tay @ Dec 26 2016, 05:48 PM)
it doesnt matter when you receive the installation, it only matter when you apply and confirmed they receive your application for registration.
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unfortunately according to this:
1. Standard Terms
1.1 This Campaign is open to new active Customers of UniFi Advance Plan between the period of 1st December 2016 to 31st December 2016, The phrase “new active Customer” refers to customers who subscribe and successfully activated the UniFi service (after installation) of UniFi Advance from 1st December 2016 to 31st December 2016
only.

but i hope you are correct...
lyc1982
post Dec 27 2016, 11:08 PM

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looks like my chance of getting 50Mbps at rm179 is nothing but a dream...till now not a single house has unifi installed yet at my area
lyc1982
post Dec 28 2016, 01:11 PM

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QUOTE(calk @ Dec 28 2016, 01:09 PM)
I just got a call from TM Telemarketer today mention that I got an offer of RM159 for 30MB and RM169 for 50MB(after next year upgrade), both not include GST. I am currently having 10MB after an free upgrade couple of months back from 5MB. They mention no contract also but need to pay extra RM10/month to get from 10 to 30MB. Also, all call from the fix line will be 0.20/min and they do give extra 1 year warranty for those equipment.. Is it a good offer as I am suppose to get back to them by tomorrow morning if I accept the offer or should I just wait for something free to be happening early next year? biggrin.gif
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if i were you...i will grab the 50mbps for rm169 on the spot
lyc1982
post Dec 29 2016, 02:15 PM

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QUOTE(jasmeet21 @ Dec 29 2016, 02:05 PM)
My current package is Streamyx 4Mbps without Hyyptv.

I have filled and submitted online application (30Mbps) on 26th December and today 29th got a call from TM saying that my location has availability and when do I want them to come and install, I told them I'm free on weekends but then I have also asked what happens if you come on 1st January (Sunday) I will still be eligible for free upgrade? He replied "Yes". rclxms.gif that was actually fast, I thought they would come/call in the 7-14 working days from my submision.

My real question is to those who has upgrade in November/December: What are the modem/router and STB brand + model will I receive?
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eh...how come from your side TM said still eligible for the free upgrade if installation is in 2017 but mine said no free upgrade ?
lyc1982
post Dec 29 2016, 03:17 PM

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QUOTE(fruitie @ Dec 29 2016, 03:12 PM)
Kodi, some IPTVs.
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didn't realize kodi works on hypptv box..hhmm
lyc1982
post Dec 29 2016, 08:39 PM

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QUOTE(sg999 @ Dec 29 2016, 07:55 PM)
Not an exception. TM POINT staff told me their SOP is as long as subscribe latest 31 december 2016 will entitle for free speed upgrade.

I request for new router. But they refuse to do so and ask me file a report to 100.
So i choose to terminate current VIP10 and subscribed ADV 30M on today.
Installation will be done on 3rd on jan.

Now i am still using vip10. Will terminate VIP10 after ADV 30M activated.

This is advise from TM point staff.

I even pm EVERONECONNECT facebook, they replied me refer to tm point staff.

This is their replied:

As advised by the TMpoint personnel, you're eligible for the free speed upgrade.

Hope can get it on January.  rclxm9.gif
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hopefully my area will practice the same SOP...haha
lyc1982
post Dec 30 2016, 03:08 PM

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QUOTE(fruitie @ Dec 30 2016, 03:04 PM)
UniFi fellows are in front of my sister's house and installing pole now. One pole for two houses since they are semi-detached houses. All of us cannot wait. rclxms.gif Finally after struggling with 4Mbps Streamyx for few years. laugh.gif
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congrats !
lyc1982
post Jan 2 2017, 02:23 PM

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QUOTE(wayneloo @ Jan 2 2017, 01:51 PM)
hi all, what's the price for 50mbps package? now only 229? why am i still paying 249 before tax?
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best is to call TM or check their official website
lyc1982
post Jan 3 2017, 03:52 PM

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QUOTE(deadravel @ Jan 3 2017, 03:45 PM)
my sis house just upgrade from 20 -> 50mb , remain same price rm249
but recontract 2years.

anyway, guys i need help.
my sis house unifi play online game will keep on DC and reconnect bak every few minutes, ping is low, doing other online activities no problem
game play like dota2, cso, and those real time online game sure dc one dono why.

ask tm personel come n chk they say nth wrong, i suspect is tm router problem
can anyone help? should i buy a better router n replace the tm one?
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i don't understand...your sis has been paying rm249 for 20 mbps all these while ?

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