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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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westlife
post Dec 24 2016, 05:22 PM

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QUOTE(pluginbaby @ Dec 24 2016, 03:02 PM)
Unifi installation at my house complete but still can't signoff since ONU still blinking. Received SMS that it will be rectified in less than 14days. WTF la
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wah. installed liao but service is not activated? this is strange. shocking.gif
pluginbaby
post Dec 24 2016, 05:30 PM

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QUOTE(westlife @ Dec 24 2016, 05:22 PM)
wah. installed liao but service is not activated? this is strange.  shocking.gif
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Now 50-50 rate. There's issue at DP. Link keeps on dropping. Hopefully it will be sorted soon. Anyway, I didn't sign off yet.

This post has been edited by pluginbaby: Dec 24 2016, 05:31 PM
Berserker
post Dec 24 2016, 05:34 PM

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First time installed unifi yesterday. The connection and account was activated but working for 1 hr only. Later the unit auth status light kept on blinking until today. Link light is stable.

Call 100 and received message that restoration process is in progress and might be delayed... they better give me good explanation as to why this happen to some new subscriber... vmad.gif

The auth and link light should be always on in order to use unifi even though u dun turn on the router, is that correct?

This post has been edited by Berserker: Dec 24 2016, 05:39 PM
pluginbaby
post Dec 24 2016, 05:52 PM

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QUOTE(Berserker @ Dec 24 2016, 05:34 PM)
First time installed unifi yesterday. The connection and account was activated but working for 1 hr only. Later the unit auth status light kept on blinking until today.  Link light is stable.

Call 100 and received message that restoration process is in progress and might be delayed... they better give me good explanation as to why this happen to some new subscriber... vmad.gif

The auth and link light should be always on in order to use unifi even though u dun turn on the router, is that correct?
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Same case happened to me bro. Mine installed few hrs ago. I tried again OK, then hilang again. They said some fresh never used before port at DP got connection issue.

This post has been edited by pluginbaby: Dec 24 2016, 05:53 PM
westlife
post Dec 24 2016, 06:07 PM

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QUOTE(lolabunny123 @ Dec 24 2016, 04:04 PM)
Haiz waited for almost 6 days to upgrade from 30Mbps to 50Mbps still haven't complete yet ..  bangwall.gif
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if only after 1 Jan 2017 only it is completed, will miss the upgrade? shocking.gif

QUOTE(Berserker @ Dec 24 2016, 05:34 PM)
First time installed unifi yesterday. The connection and account was activated but working for 1 hr only. Later the unit auth status light kept on blinking until today.  Link light is stable.

Call 100 and received message that restoration process is in progress and might be delayed... they better give me good explanation as to why this happen to some new subscriber... vmad.gif

The auth and link light should be always on in order to use unifi even though u dun turn on the router, is that correct?
*
my parent's house unifi also has the exact same problem since yesterday noon time, auth light keeps blinking, called 100 only found out that my parent house's area service affected, must wait till probably tues only can get restored due to public holiday.

my house's one has no issues.

This post has been edited by westlife: Dec 24 2016, 06:09 PM
Jjuggler
post Dec 24 2016, 06:10 PM

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QUOTE(lolabunny123 @ Dec 24 2016, 04:04 PM)
Haiz waited for almost 6 days to upgrade from 30Mbps to 50Mbps still haven't complete yet ..  bangwall.gif
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For me, it took 4 working days to complete the upgrade from 30 Mbps to 50 Mbps. However, even through lan port, I only manage to get 47.++Mbps d/l and solid 20Mbps u/l. As i concern, it should be normal speed though. Here is my suggestion, I do call them everyday eventhough I apply the upgrade through phone. Try to call them everyday (if you have free time and you are cool) and force them to place your order first than others. It works for me.
westlife
post Dec 24 2016, 06:17 PM

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QUOTE(Jjuggler @ Dec 24 2016, 06:10 PM)
For me, it took 4 working days to complete the upgrade from 30 Mbps to 50 Mbps. However, even through lan port, I only manage to get 47.++Mbps d/l and solid 20Mbps u/l. As i concern, it should be normal speed though. Here is my suggestion, I do call them everyday eventhough I apply the upgrade through phone. Try to call them everyday (if you have free time and you are cool) and force them to place your order first than others. It works for me.
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only 4 more working days left before 1 Jan 2017. think i better not trying to do any upgrade now to avoid causing problem for the free upgrade in 2017.

now 30Mbps, if upgraded to 50Mbps should not be too bad even upload speed will be upgraded from 10Mbps to 20Mbps, then it should be enough. although rm229 for 100Mbps is really good deal.
Jjuggler
post Dec 24 2016, 06:20 PM

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QUOTE(westlife @ Dec 24 2016, 06:17 PM)
only 4 more working days left before 1 Jan 2017. think i better not trying to do any upgrade now to avoid causing problem for the free upgrade in 2017.

now 30Mbps, if upgraded to 50Mbps should not be too bad even upload speed will be upgraded from 10Mbps to 20Mbps, then it should be enough. although rm229 for 100Mbps is really good deal.
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yeap. The free upgrade "only" eligible for those whose staying in the area that supports 100Mbps. Currently, the 30Mbps in my taman quite unstable especially during night. However, 50 Mbps works well for me.
lyrilmaki
post Dec 24 2016, 07:01 PM

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Hi, where can I submit interest for UniFi? The taman beside do have UniFi installed recently, it was quite a close distance. Would like to let them know that this taman do have a lot of subscribers as well.
westlife
post Dec 24 2016, 07:07 PM

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QUOTE(Jjuggler @ Dec 24 2016, 06:20 PM)
yeap. The free upgrade "only" eligible for those whose staying in the area that supports 100Mbps. Currently, the 30Mbps in my taman quite unstable especially during night. However, 50 Mbps works well for me.
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My area is ok. As the fiber infra is newly layed just in Oct 2016. I can get consistent good speed, no problem.

I think to get the tm services infra ready it may not be a bad thing, I am sure that newly infra should somewhat more superior given the better equipment they should be using. And the support for higher speed like 100Mbps should be natural as there is no reason for them to install outdated infra at a new area. biggrin.gif
lolabunny123
post Dec 24 2016, 07:28 PM

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QUOTE(Jjuggler @ Dec 24 2016, 08:10 PM)
For me, it took 4 working days to complete the upgrade from 30 Mbps to 50 Mbps. However, even through lan port, I only manage to get 47.++Mbps d/l and solid 20Mbps u/l. As i concern, it should be normal speed though. Here is my suggestion, I do call them everyday eventhough I apply the upgrade through phone. Try to call them everyday (if you have free time and you are cool) and force them to place your order first than others. It works for me.
*
Hey that's not bad. I should be able to get 50Mbps though because currently I can get 30Mbps steady every time.. Btw did they notify you through SMS when the upgrade is completed?
ubeyou
post Dec 24 2016, 07:32 PM

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Hi guys, my old tm router is reacting weird, sometimes disconnect and restart needed to regain full speed. Can I request for router replacement? I saw some had the black tp-link router, which is way faster & better.
westlife
post Dec 24 2016, 08:47 PM

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QUOTE(lolabunny123 @ Dec 24 2016, 07:28 PM)
Hey that's not bad. I should be able to get 50Mbps though because currently I can get 30Mbps steady every time.. Btw did they notify you through SMS when the upgrade is completed?
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No. Only turn 2017 then will have news from TM. But my line is installed and activated in dec 2016 which is under the campaign that is officially written on web, so upgrade is certain so it is just a matter of time. biggrin.gif
Userzero
post Dec 24 2016, 10:02 PM

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thought of upgrading to unifi from 4mb streamyx. is the 30mb rm179 promotion worth it? how much exactly do you have to pay with the hypptvprogram bundle? rm179 or rm199 without gst? Thanks

This post has been edited by Userzero: Dec 24 2016, 10:03 PM
westlife
post Dec 24 2016, 10:50 PM

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QUOTE(Userzero @ Dec 24 2016, 10:02 PM)
thought of upgrading to unifi from 4mb streamyx. is the 30mb rm179 promotion worth it? how much exactly do you have to pay with the hypptvprogram bundle? rm179 or rm199 without gst? Thanks
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without GST. of course u should upgrade. streamyx is really....... doh.gif
kebeckham7
post Dec 24 2016, 11:02 PM

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QUOTE(christina1 @ Dec 24 2016, 02:18 PM)
Maximum torrent download  is for 100mbps is 12 or 13mb even if you u used 500mbps or 1gbps speed.
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if u use gigabit lan whether it is built in or pci card u can get 60mb/s~ for 500Mbps 120mb/s ~ for 1Gbps. Wifi now days support with AC connection also can get better speed. maximum torrent speed for tm home consumers 12-13mb.
Jjuggler
post Dec 24 2016, 11:23 PM

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QUOTE(westlife @ Dec 24 2016, 07:07 PM)
My area is ok. As the fiber infra is newly layed just in Oct 2016. I can get consistent good speed, no problem.

I think to get the tm services infra ready it may not be a bad thing, I am sure that newly infra should somewhat more superior given the better equipment they should be using. And the support for higher speed like 100Mbps should be natural as there is no reason for them to install outdated infra at a new area.  biggrin.gif
*
Yeah.. I agree with your points there. If more congested unifi lines in the area means that more harder to get the 100Mbps service.

QUOTE(lolabunny123 @ Dec 24 2016, 07:28 PM)
Hey that's not bad. I should be able to get 50Mbps though because currently I can get 30Mbps steady every time.. Btw did they notify you through SMS when the upgrade is completed?
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Eventhough the speedtest shows 47.++Mbps d/l, but if you use tools like idm, you can get roughly 6.0 - 6.1MB /s.
kmf165
post Dec 24 2016, 11:47 PM

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Hi sifus.

I would like to add additional phone line on top of my unifibiz for credit card machine. Anyone know how to cost like?
RE57
post Dec 25 2016, 01:35 AM

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did anyone receive email/sms regarding the 2017 budget upgrade?

https://www.tm.com.my/AboutTM/InvestorRelat...Plan%202017.pdf


westlife
post Dec 25 2016, 02:28 AM

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QUOTE(RE57 @ Dec 25 2016, 01:35 AM)
did anyone receive email/sms regarding the 2017 budget upgrade?

https://www.tm.com.my/AboutTM/InvestorRelat...Plan%202017.pdf
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if look at the slides, it stated that customers will receive sms/email by dec 2016 regarding to the upgrade.
then it is referring to the recent SMS/email that are sent by TM to customers on the surprises. It did not stated clearly it is speed upgrade, but very obvious surprise is referring to the upgrade.

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