is this include the HyppTV package ?

so u mean disable ipv6 in the router settings or pc setting of each pc?

my sis house just upgrade from 20 -> 50mb , remain same price rm249
but recontract 2years.

anyway, guys i need help.
my sis house unifi play online game will keep on DC and reconnect bak every few minutes, ping is low, doing other online activities no problem
game play like dota2, cso, and those real time online game sure dc one dono why.

ask tm personel come n chk they say nth wrong, i suspect is tm router problem
can anyone help? should i buy a better router n replace the tm one?

Erm. People are paying RM 159 for 30Mbps now but will not be upgraded to 50Mbps later.
Also I thought Aneka, Varnam and Ruby are having same price now? So it doesn't matter anymore, they should be able to change it.

she does use the call thing. nvm her la. she like she pay

just the modem wanna change now. suck ball modem. i think the modem is the oldest one, like 3years ago.
any good modem intro.
powerful, long range, can pass thru thick wall.
budget no problem. 

ruby pack is actually more expensive at RM42.40 while the rest is RM31.80.

it is only the recent rm199 and rm249 price that make no difference and allow to choose any 1 of the 3 without additional cost.

Oh well, that could be the reason. However, I already received free change to Ruby at no cost.

yes, for current package after they come out with Advance 30/50. no difference in price no matter u choose any of the 3 packages.

before this, it is more expensive by rm10++ for ruby pack.

Yes, my time was more expensive but since they kindly offered to me to change to Ruby with no cost and free AEON vouchers, why not?

I disable the router settings....basically in the setting u got 3 option...1)ipv4 only, 2)ipv4/ipv6,3)ipv6 only...default setting is number 2...so basically the connection will alter between ipv4 and ipv6 connection...when the router change type of connection to ipv6...this will result in game dc since most online game like dota2, Lol or cs are not supporting ipv6. Thats why the technician guy doesn't know wat your problem  .

it's router setting problem,

look for firewall settings, anti-attack related setting, turn it off

done.

thanks google.

ruby pack is actually more expensive at RM42.40 while the rest is RM31.80.

it is only the recent rm199 and rm249 price that make no difference and allow to choose any 1 of the 3 without additional cost.
renewed at 2 years contract again never get free upgrade of the device somemore paying full price of rm249? wow. 

my sis house just upgrade from 20 -> 50mb , remain same price rm249
but recontract 2years.

anyway, guys i need help.
my sis house unifi play online game will keep on DC and reconnect bak every few minutes, ping is low, doing other online activities no problem
game play like dota2, cso, and those real time online game sure dc one dono why.

ask tm personel come n chk they say nth wrong, i suspect is tm router problem
can anyone help? should i buy a better router n replace the tm one?

nice deal...

remain at the cheapest plan and wait for the call to upgrade at promo price/package is always the best move. 

I have this problem before, random disconnection. My router was the DLink standard TM router given 3-4 years ago. Changed router and no issue anymore.

Anyway since your sister is using 50Mbps you probably need to ask her to invest on a better router to fully utilize the speed. Let's not forget that she will get upgraded to 100Mbps not too far away from now too.

A good one with AC capability would help. 

she just got free upgrade to 50mb from 30mb,
thx for suggestion also

currently on 30mb for 200 something. when is it going to be upgraded as per budget 2017 announced?

currently on 30mb for 200 something. when is it going to be upgraded as per budget 2017 announced?

my 50mbps unifi already upgraded to 100mbps. same price just faster internet. btw, is this only valid for unifi plan or other provider also double up their speed? if yes then my Time will be 1TB speed? rofl.

How do you get that upgrade? TM call you?

Bilakah saya akan menikmati naik taraf kepantasan percuma?
 Customers will be enjoying the speed upgrade in phases, starting from April 2017.
Customers will be informed via E-mail, SMS or telephone prior to the implementation
of the speed upgrade at their areas.
 Pelanggan akan menikmati naik taraf kepantasan percuma secara berperingkat mulai
April 2017. Pelanggan akan dimaklumkan melalui E-mel, SMS atau telefon sebelum
penaiktarafan dilakukan di kawasan mereka.

My husband told me but i think hes just playing around and being sarcasm with me because i just finish chat with the tm support, only April 2017 will be upgraded. Inside their website also stating this.