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Unifi Official TM UniFi High Speed Broadband Thread V28, Free Upgrade In 2017

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Icehart
post Dec 14 2016, 12:31 PM

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Speedtest 50Mbps

user posted image
Icehart
post Dec 14 2016, 07:51 PM

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QUOTE(syncomp @ Dec 14 2016, 07:12 PM)
Yes. As long as it is not a free upgrade you are eligible to get ones. But of course its depend on hardware and technical cause. If you are on FTTH, you are on the higher chance to get free upgrade.
Steady download speed/solid 46 Mbps or slowly increasing download speed?
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Consistent download speed.
Icehart
post Dec 15 2016, 04:07 PM

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QUOTE(m3lover @ Dec 15 2016, 04:02 PM)
Some article mentioned will released at 4pm
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What articles?
Icehart
post Dec 19 2016, 02:13 AM

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QUOTE(syncomp @ Dec 18 2016, 11:51 PM)
RM 219 exclude GST
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Good price.
I'm paying RM20 more for the same speed.
Icehart
post Dec 22 2016, 12:06 PM

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QUOTE(westlife @ Dec 22 2016, 10:04 AM)
all the while UniFi sign up online will get one month free. It is slower progress (min 1 to 2 weeks) but can get one mth free to offset certain amount of the installation charge which is good too. biggrin.gif

this free one mth thing has been around for many many years.

[attachmentid=8292983]
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It's standardized everywhere to get one month free if you sign up with "proper" agent.
If you want more you can check out garage sales. I signed up with an agent here and got myself 1.5 months worth of rebate.
Icehart
post Dec 23 2016, 02:47 AM

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QUOTE(kenny79 @ Dec 22 2016, 01:48 PM)
Link of the official TM thank you
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I just checked and he's no longer offering 1.5 months. Just one month. I guess you can just register through official channel.
Icehart
post Jan 1 2017, 04:54 PM

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I'm just curious what will happen to those 50Mbps user who couldn't get the free upgrade to 100Mbps because their area is unsupported?
Icehart
post Jan 3 2017, 05:36 PM

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QUOTE(deadravel @ Jan 3 2017, 03:45 PM)
my sis house just upgrade from 20 -> 50mb , remain same price rm249
but recontract 2years.

anyway, guys i need help.
my sis house unifi play online game will keep on DC and reconnect bak every few minutes, ping is low, doing other online activities no problem
game play like dota2, cso, and those real time online game sure dc one dono why.

ask tm personel come n chk they say nth wrong, i suspect is tm router problem
can anyone help? should i buy a better router n replace the tm one?
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I have this problem before, random disconnection. My router was the DLink standard TM router given 3-4 years ago. Changed router and no issue anymore.

Anyway since your sister is using 50Mbps you probably need to ask her to invest on a better router to fully utilize the speed. Let's not forget that she will get upgraded to 100Mbps not too far away from now too.

A good one with AC capability would help. smile.gif
Icehart
post Jan 3 2017, 05:41 PM

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QUOTE(deadravel @ Jan 3 2017, 05:39 PM)
she just got free upgrade to 50mb from 30mb,
thx for suggestion also
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Free upgrade from 20Mb to 50Mb? Oh wait for another upgrade again, should be soon. smile.gif
Icehart
post Jan 3 2017, 05:45 PM

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QUOTE(DellMalaysia @ Jan 3 2017, 05:39 PM)
my 50mbps unifi already upgraded to 100mbps. same price just faster internet. btw, is this only valid for unifi plan or other provider also double up their speed? if yes then my Time will be 1TB speed? rofl.
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How do you get that upgrade? TM call you?
Icehart
post Jan 3 2017, 05:52 PM

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QUOTE(DellMalaysia @ Jan 3 2017, 05:50 PM)
My husband told me but i think hes just playing around and being sarcasm with me because i just finish chat with the tm support, only April 2017 will be upgraded. Inside their website also stating this.
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Slap your husband for me please.
Suspend the romance privilege for one month.

vmad.gif
Icehart
post Jan 3 2017, 10:44 PM

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QUOTE(calk @ Jan 3 2017, 09:52 PM)
I got my unifi upgraded to 30MB but never able to achieve 30mbps and most 20.86mbps typical only around 15mbps.. is there any other things which I need to do to achieve the 30mbps speed?? did reset the router and fibre optics many times but seen the same..

might need to call TM to check this and the STB also seen like koyak after not turning it on for years..
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Your 20Mbps is wired or wireless connection? If it's wireless then try wired connection and see if you can get 30Mbps +- 5%?
Icehart
post Jan 5 2017, 06:59 PM

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So it's January or April for the free upgrade? I'm getting mixed answers here. The FAQ which previously existed was only applicable for those who signed up during Dec promotion period. Wonder if they would do from Jan for those old timers tongue.gif
Icehart
post Jan 5 2017, 07:55 PM

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QUOTE(wiraone @ Jan 5 2017, 07:10 PM)
Nobody can answer you here. And calling 100 or using webchat/tweeter/fb won't give you the correct answer either (or the answer you're expecting). So, just sit and wait for now!
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Seems like some already start receiving calls?
Saw one thread in kopitiam.

But take it with a grain of salt la
Icehart
post Jan 6 2017, 12:51 AM

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Voluntary upgrade with consent? Hmm
Icehart
post Jan 7 2017, 04:13 AM

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Honestly, I feel the speed upgrade promotion is a marketing gimmick trying to get as much people registered as possible. It does not make sense to maintain so many separate packages with different pricing and speed, especially since they revamp the UniFi from the VIP (3) to Advance (2).
Icehart
post Jan 7 2017, 02:32 PM

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QUOTE(westlife @ Jan 7 2017, 02:26 PM)
nice, it means no matter who, we will know the upgrade eligibility on 16 Jan 2017.  biggrin.gif

[attachmentid=8369956]
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16th January?
One more week to go. smile.gif
Icehart
post Jan 7 2017, 04:40 PM

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QUOTE(mylinear @ Jan 7 2017, 03:33 PM)
This is what I think too and mentioned in an earlier post. This promo is to sign up new users and also shift old user to higher priced package with the offer. They need users to pay a higher monthly fee overall. After all, if it is true that in 2 years time there will be a price reduction, they need a higher price now so that they don't lose that much later on. If prices are lower now, then it will be even lower later and they will lose a lot.

I think all this started before the budget, not because of the budget. When they removed the VIP packages and made the entry level package at 30M. Though I do not have actual figures, my guess is that most users were on VIP5 initially. Getting most of them to move to RM179/199 meant increase in monthly revenue.

Also, if it is true that there will be a lower Unifi-10 package later, then they have to make sure as many users as possible move to higher packages before it is introduced. Otherwise many users may want the lower packages if their usage is not that great. What better way than to have promos as all of us seems to always jump into such offers and promos whether we actually need it or not. So afraid of losing out...

I still think later on package prices cannot be too far away from these promo prices as these promo prices seems to be a baseline price for them. Or at least sometime later on, they will again have similar promos.

I also think there really needs to be a lower entry level package, like a 10M. When current packages are 30 / 50 / 100, then 30M seems like a high entry point. Meaning if you have such packages as 200 / 500 / 1G, then you can say 30 or 50M is an entry level. But when your highest is 100M, then an entry level should be more like 10 or 20M.

Just opinions, I guess we'll soon find out more in some weeks/months...
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You are very right.
Icehart
post Jan 8 2017, 12:20 AM

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How do you guys check if your area is eligible for 100Mbps? As I know this package is limited to selected areas only.
Icehart
post Jan 8 2017, 02:18 AM

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QUOTE(dannielshazmeer @ Jan 8 2017, 12:27 AM)
try check at TM website
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Damn no coverage. dry.gif

QUOTE(fruitie @ Jan 8 2017, 01:20 AM)
These two days faced a few times of disconnection when I'm streaming stuff for hours continuously. If it's still happening later, I will call to reset my port. Not sure what happens.
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iFlix?
I've that issue a lot of time.

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