need to update apps.
woah. why?
still using the old one. *without maps*
Grab and Uber Incidents you come across, On Customers Service n Support Pls Share
Grab and Uber Incidents you come across, On Customers Service n Support Pls Share
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Dec 20 2016, 03:24 PM
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Junior Member
481 posts Joined: Feb 2011 From: Pj |
need to update apps.
woah. why? still using the old one. *without maps* |
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Dec 21 2016, 07:47 PM
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Junior Member
237 posts Joined: Jun 2011 |
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Dec 21 2016, 10:10 PM
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Junior Member
15 posts Joined: Aug 2008 |
Took grab the very first time this morning at KLIA2..back to PJ.
Got a driver with 5 star rating..big sedan summore..but..end up its another guy that drive me using a different car. Told me that it's his partner and the work for the same "company". His partner was driving with phone in hand looking at GPS all the way back to PJ. It was a really wtf first time experience for me.. |
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Dec 21 2016, 10:40 PM
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All Stars
23,688 posts Joined: Aug 2007 From: Outer Space |
QUOTE(naijnaij @ Dec 21 2016, 10:10 PM) Took grab the very first time this morning at KLIA2..back to PJ. just report an issue. complain and the account will be ban.Got a driver with 5 star rating..big sedan summore..but..end up its another guy that drive me using a different car. Told me that it's his partner and the work for the same "company". His partner was driving with phone in hand looking at GPS all the way back to PJ. It was a really wtf first time experience for me.. |
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Dec 22 2016, 12:15 PM
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Junior Member
82 posts Joined: Mar 2008 From: Penang |
I once had a uber driver that circled the area a few times and he couldn't find the location although the specified pick up point was accurate. He just couldn't understand my directions when I asked him to stop the car and wait, I will walk to him. I ended up cancelling because there was a grab driver in the area and he called and yelled at me. I was really rushing and didn't need to be driven by an idiot.
Another incident involved a grab driver. He arrived and went straight into the condominium when I specifically told him that I am already waiting at the main road. He then called and rudely yelled 'SUDAH SAMPAI LAH, LU MANA AH?' When I entered his car he continued his tirade telling me that I should have been at the location before bidding for a ride. I told him to stop the car, I got off and told him to 'F off'. One of my students, a Bangladeshi guy was racially abused by a driver who asked him to get out of the country. I think that while the majority of drivers are nice and decent people the number of assholes are on the rise lately. |
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Dec 22 2016, 12:18 PM
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Newbie
13 posts Joined: Nov 2010 |
QUOTE(Dr Jan Itor @ Dec 22 2016, 12:15 PM) I once had a uber driver that circled the area a few times and he couldn't find the location although the specified pick up point was accurate. He just couldn't understand my directions when I asked him to stop the car and wait, I will walk to him. I ended up cancelling because there was a grab driver in the area and he called and yelled at me. I was really rushing and didn't need to be driven by an idiot. You need to report each incident to the Grab or Uber Customer Service. Another incident involved a grab driver. He arrived and went straight into the condominium when I specifically told him that I am already waiting at the main road. He then called and rudely yelled 'SUDAH SAMPAI LAH, LU MANA AH?' When I entered his car he continued his tirade telling me that I should have been at the location before bidding for a ride. I told him to stop the car, I got off and told him to 'F off'. One of my students, a Bangladeshi guy was racially abused by a driver who asked him to get out of the country. I think that while the majority of drivers are nice and decent people the number of assholes are on the rise lately. These drivers will be banned |
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Feb 16 2017, 09:07 AM
Show posts by this member only | IPv6 | Post
#87
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Junior Member
166 posts Joined: Oct 2004 |
For me I'm doing full time. I used to drive Uber but now Grab.
Cons: Uber: Many times pickup points wrongly put . Grab: Got one time I almost arrived about 300 meters almost arrived at pickup point. The rider cancel the trip. Fucking idiot , wasting my fuel. |
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Feb 16 2017, 10:16 AM
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Senior Member
1,524 posts Joined: Apr 2008 |
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Feb 16 2017, 10:24 AM
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Senior Member
1,524 posts Joined: Apr 2008 |
wonder how many would join or continue with uber/grab after gov bill passing next month that say requiring:
a) medical checkup of driver b) puspakom inspection every 6 mth c) driver need psv license d) car age cannot over 5 years some sosco open mouth wanna uber/grab subsribe with them rm1xx per year even u got your own PA insurance already |
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Feb 16 2017, 11:09 AM
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Junior Member
413 posts Joined: Dec 2014 From: South Korea |
Took an Uber from LRT station to my place. During the entire journey the driver kept playing with his phone and never look at road properly. Then when arriving at the destination almost hit the curb. Damn teruk sia. Gave one star terus.
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Feb 16 2017, 12:34 PM
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All Stars
11,667 posts Joined: Jan 2003 From: Klang/Subang |
IMO they should have option for drivers not to pick up cash payment method customers. Using credit card should be the norm and its safer for drivers too.
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Feb 16 2017, 01:06 PM
Show posts by this member only | IPv6 | Post
#92
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Junior Member
13 posts Joined: Dec 2013 |
what is mypren
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Feb 16 2017, 01:15 PM
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Senior Member
623 posts Joined: Dec 2006 |
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Feb 16 2017, 06:26 PM
Show posts by this member only | IPv6 | Post
#94
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Junior Member
166 posts Joined: Oct 2004 |
Today have a bad request from Grab Passenger.
1) I already arrived at your location.(me) - Ok I saw your Car. - can you wait me for 3 Minutes. - Sure.(me) - I waited more than 5 minutes. (Me) getting angry.... - I decided to cancel, and put a no show. (Me) - Few seconds after I cancel. Then he quickly called me sorry ah I'm having a discussion...Sort of meeting I guess. He said how...Can you wait for me or get back fetch him again. - I was like wtf you request Grab means you're ready to move your ass and wait for my car to arrive. What If I didn't call him , maybe I am waiting like 1 hour. Sure fucking idiot. If got meeting let the driver know about it. - I told him you better get another driver. My first time passenger acted like his the boss, I am his personal driver for Rm5 busy hour requested trip 4.40pm. This post has been edited by TypeR: Feb 17 2017, 10:06 AM |
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Feb 19 2017, 09:25 PM
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Senior Member
2,117 posts Joined: Nov 2011 From: Island of Malacca Straits |
QUOTE(TypeR @ Feb 16 2017, 06:26 PM) Today have a bad request from Grab Passenger. This type of ruder no need layan.1) I already arrived at your location.(me) - Ok I saw your Car. - can you wait me for 3 Minutes. - Sure.(me) - I waited more than 5 minutes. (Me) getting angry.... - I decided to cancel, and put a no show. (Me) - Few seconds after I cancel. Then he quickly called me sorry ah I'm having a discussion...Sort of meeting I guess. He said how...Can you wait for me or get back fetch him again. - I was like wtf you request Grab means you're ready to move your ass and wait for my car to arrive. What If I didn't call him , maybe I am waiting like 1 hour. Sure fucking idiot. If got meeting let the driver know about it. - I told him you better get another driver. My first time passenger acted like his the boss, I am his personal driver for Rm5 busy hour requested trip 4.40pm. |
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Apr 5 2017, 12:24 PM
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Senior Member
614 posts Joined: Jun 2005 |
QUOTE(RyoKenzaki @ Dec 13 2016, 04:17 PM) I once booked a Uber from Sunway Pyramid and the driver called me upon confirmation to ask me where am I going. I told him my destination and he told me he only go to airport, asked me to cancel the booking. I wasn't expecting taxi attitude and needless to say I'm mad as hell, I scolded him right away and he just keep insisting me to cancel it. Made a report to uber afterward and only got a reply that they will investigate it and when I insisted them to update me with follow up they didn't reply me. Shame on them if no action was taken Lol, If the driver dont want to go to your location its up to him. Why scold him. He is not your slave. Just cancel the ride and request another driver la.I encounter many case like this and i have no problem cancelling the ride if the driver request as I understand ride sharing should be mutual. If the driver dont want to go to where I want to go, its fine and its his right. I just wait for another driver or I can just call a taxi. These days many stupid rider think their money can force driver to serve them. This post has been edited by Triton: Apr 5 2017, 12:34 PM |
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Apr 5 2017, 03:04 PM
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Senior Member
2,313 posts Joined: May 2008 |
QUOTE(Triton @ Apr 5 2017, 12:24 PM) Lol, If the driver dont want to go to your location its up to him. Why scold him. He is not your slave. Just cancel the ride and request another driver la. Are you being serious? By right the driver have to go anywhere we requested them to, they cannot choose. This is why Uber make it that the driver cannot see their passenger destination until they picked them up. It's even in Uber policy that driver must drive the passenger to anywhere they want.I encounter many case like this and i have no problem cancelling the ride if the driver request as I understand ride sharing should be mutual. If the driver dont want to go to where I want to go, its fine and its his right. I just wait for another driver or I can just call a taxi. These days many stupid rider think their money can force driver to serve them. |
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Apr 5 2017, 04:26 PM
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Senior Member
8,650 posts Joined: Sep 2005 From: lolyat |
QUOTE(RyoKenzaki @ Apr 5 2017, 03:04 PM) Are you being serious? By right the driver have to go anywhere we requested them to, they cannot choose. This is why Uber make it that the driver cannot see their passenger destination until they picked them up. It's even in Uber policy that driver must drive the passenger to anywhere they want. Next time use Grab, grab driver can see the destination and i'm sure there is plenty driver around that area, Camping near Pyramid and Sunway College |
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Apr 5 2017, 10:33 PM
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Senior Member
2,313 posts Joined: May 2008 |
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Apr 6 2017, 07:10 AM
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Senior Member
614 posts Joined: Jun 2005 |
QUOTE(RyoKenzaki @ Apr 5 2017, 03:04 PM) Are you being serious? By right the driver have to go anywhere we requested them to, they cannot choose. This is why Uber make it that the driver cannot see their passenger destination until they picked them up. It's even in Uber policy that driver must drive the passenger to anywhere they want. MUST send passenger? Haha. You are delusional. Its a free world and There is no such thing la bro. Its should be mutual. Otherwise why have cancel button for both driver and rider?There is no such thing as MUST. If the driver think your money worth the destination they will pick you. Otherwise just cancel it and wait for willing driver. Dont be an arrogant kid and think your small money can buy you anything. This post has been edited by Triton: Apr 6 2017, 07:13 AM |
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