MUST send passenger? Haha. You are delusional. Its a free world and There is no such thing la bro. Its should be mutual. Otherwise why have cancel button for both driver and rider?

There is no such thing as MUST. If the driver think your money worth the destination they will pick you. Otherwise just cancel it and wait for willing driver.

Dont be an arrogant kid and think your small money can buy you anything.

Is all the toll chaeges already included in the fee srared in the app when doing the booking?

Uber yes, Grab no

sure? cuz everytime I drive regardless of uber or grab, need to manually key in toll charge otherwise u won't be reimburse.

I once booked a Uber from Sunway Pyramid and the driver called me upon confirmation to ask me where am I going. I told him my destination and he told me he only go to airport, asked me to cancel the booking. I wasn't expecting taxi attitude and needless to say I'm mad as hell, I scolded him right away and he just keep insisting me to cancel it. Made a report to uber afterward and only got a reply that they will investigate it and when I insisted them to update me with follow up they didn't reply me. Shame on them if no action was taken

Pyramid...
Tons of short trips, and I mean really short like 1-3km.
Bunch of spoilt brats who is "tempang", when there are buses, trains, and covered walkways for their convenience.

Can't blame the Uber drivers for asking your destination, we have gotten sick of these trips.
I once drove for 2-3 hours from Pyramid to nearby apartments, completing 9 trips and netting rm30 ?
After that, I swear I will never go online near Pyramid anymore.

Unless there is a 2.2x surge, or Uber implements minimum fare in that area.

To be fair, I'm going to Kepong and he only wanted to go to airport

Took grab the very first time this morning at KLIA2..back to PJ.

Got a driver with 5 star rating..big sedan summore..but..end up its another guy that drive me using a different car. Told me that it's his partner and the work for the same "company".

His partner was driving with phone in hand looking at GPS all the way back to PJ. It was a really wtf first time experience for me..

sure? cuz everytime I drive regardless of uber or grab, need to manually key in toll charge otherwise u won't be reimburse.

This is just my own observation after 3 months using Uber/Grabcar

For short trip ride eg less than RM5 fare I always use Grab to be fair to the driver.

I noticed Malay drivers will reject short trip drives but any Chinese driver will immediately accept the job.

P/S: Not being racist, I am Malay too

Malay who reject short trips - Grab or Uber???

grab driver will know the fare, pick up and destination before they decide to accept the job

uber driver, i think they dont know the destination

booked uber, in the app says 6mins, end up waiting 20 mins.

rider incorrectly states the pickup/drop-off point.

Pyramid...
Tons of short trips, and I mean really short like 1-3km.
Bunch of spoilt brats who is "tempang", when there are buses, trains, and covered walkways for their convenience.

Can't blame the Uber drivers for asking your destination, we have gotten sick of these trips.
I once drove for 2-3 hours from Pyramid to nearby apartments, completing 9 trips and netting rm30 ?
After that, I swear I will never go online near Pyramid anymore.

Unless there is a 2.2x surge, or Uber implements minimum fare in that area.