1) share the sms for 2nd transaction of RM15.
2) is your sister sure she didnt pump RM15? What is amount from the petrol receipt show?
3) call CS to find out what is the amount charged to the card.

all information is with you/your sis and calling CS to ascertain the accuracy of the charging.

I was there with her. Machine shows RM13+. Receipt also shows RM13+.

then call bank to verify the charged amount.

It's preset amount of RM 15. I believe it's the same like RM 200 theory. Actual amount will be posted later in unbilled transactions.

Is there any way we can check our usage online?

why not m2u?

for existing mastercard ikhwan holder, can we just called in and request to add the petronas ikhwan card without submitting any document?

I have checked thru m2u but it shows no transaction..Instead I have pumped petrol by using the card this afternoon and credited rm200

for credit card to post the transaction into transaction history might take 1-7 days typically. It depend when the merchant settle the payment.

For pumping petrol via credit card, it will always charge rm200 / rm250 for "pre-authorize amount", the exact amount will only appear after posted to transaction history.

rm200 is preauthorization.
actual amount pumped will be posted after few days.
then m2u can see.

cc transaction update is not real-time.

1st, it depends on merchant to post the transaction. sometime same day, sometime few days.
2nd, after posting , online portal will take +1 day to show.

It needs merchant needs to post, just wait patiently.
RM 200 is just a pre-authorised amount, it will not be charged to your statement.

I hope Maybank2U can improve its system to show pending transaction like Citibank Online.

Call I'm not sure but email definitely can. I get my petronss visa ikhwan through emailing them to share the cl with ikhean master card.

Yes U can that's what I have done, call CS put a Request on then the Credit Card Dept. ppl will call you back within a day for Confirmation

This post has been edited by fly126: Dec 30 2016, 10:43 PM

Email need to fill up those form a? A bit hassle for me...

double post...

This post has been edited by kd88: Dec 30 2016, 10:57 PM

I thought the pre authorization thing only happen with debit card but cc also applies..

Alright thanks for your clarification

if use ikhwan, swipe in counter also same right?
as HLB doesnt count those in counter

Yes, counted as petrol transactions.