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Credit Cards UOB Credit Cards v7, No Cash Back:, TM/TNB/Syabas UOBPayOnline (YOLO)

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lilsunflower
post Nov 1 2016, 04:42 PM

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QUOTE(fruitie @ Nov 1 2016, 02:33 PM)
After they removed the VOX card from my UOB Online. I'm not able to view my YOLO statement anymore, anybody else? doh.gif
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QUOTE(adele123 @ Nov 1 2016, 02:47 PM)
just checked. same here. i suspect cause previously my statement is tag to my vox (i have lady's too). now that i have cancelled vox, statement poof, gone.
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Yes, this is a common problem. You have to call CS to resolve for you, and it takes some time. In my case, it took several phone calls over 2 months!

My case was:

1st card with UOB was Lady's Card. 2nd card was VOX.

I subsequently cancelled Lady's Card and Vox statement went POOF!

I called them several times, and they said they put in request to technical department bla bla bla. For 2 months I didn't get a statement. In summary. You have to keep bugging them and following up.
NightFelix
post Nov 1 2016, 04:45 PM

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QUOTE(MGM @ Nov 1 2016, 04:29 PM)
Is there  a condition to swipe 3 times upon activation?
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GSC movie tickets.
fruitie
post Nov 1 2016, 04:46 PM

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QUOTE(lilsunflower @ Nov 1 2016, 04:42 PM)
Yes, this is a common problem. You have to call CS to resolve for you, and it takes some time. In my case, it took several phone calls over 2 months!

My case was:

1st card with UOB was Lady's Card. 2nd card was VOX.

I subsequently cancelled Lady's Card and Vox statement went POOF!

I called them several times, and they said they put in request to technical department bla bla bla. For 2 months I didn't get a statement. In summary. You have to keep bugging them and following up.
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Thanks for the heads up. My patience has its limit. I will escalate if they don't keep to their time line.
kop2299
post Nov 1 2016, 04:49 PM

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For those chat time kaki, don forget to use Yolo. It offers B1F1.
adele123
post Nov 1 2016, 05:48 PM

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QUOTE(lilsunflower @ Nov 1 2016, 04:42 PM)
Yes, this is a common problem. You have to call CS to resolve for you, and it takes some time. In my case, it took several phone calls over 2 months!

My case was:

1st card with UOB was Lady's Card. 2nd card was VOX.

I subsequently cancelled Lady's Card and Vox statement went POOF!

I called them several times, and they said they put in request to technical department bla bla bla. For 2 months I didn't get a statement. In summary. You have to keep bugging them and following up.
*
in the meantime, only the pdf statement affected right?

I will manually note down my statement amount minus off my cash rebate... sweat.gif I shall call in to UOB now.
fruitie
post Nov 1 2016, 05:50 PM

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QUOTE(adele123 @ Nov 1 2016, 05:48 PM)
in the meantime, only the pdf statement affected right?

I will manually note down my statement amount minus off my cash rebate...  sweat.gif I shall call in to UOB now.
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Yes, other stuff still can see.
Just now I paid my YOLO card by referring to my card summary. laugh.gif sweat.gif
gastacopz
post Nov 1 2016, 06:18 PM

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QUOTE(fruitie @ Nov 1 2016, 04:41 PM)
Free movie tickets. biggrin.gif
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just got sms i got 2 free tickets biggrin.gif

gonna give to my colleagues...me cant watch movies yet...at cinema..my twins sure make lotsa noise
kelvinlzy
post Nov 1 2016, 06:39 PM

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Received the Vox cancellation letter dated 27th Oct today but Vox still appears in the online banking and showing RM50 CR. doh.gif
fruitie
post Nov 1 2016, 06:45 PM

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QUOTE(kelvinlzy @ Nov 1 2016, 06:39 PM)
Received the Vox cancellation letter dated 27th Oct today but Vox still appears in the online banking and showing RM50 CR. doh.gif
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Mine already disappeared on 29th and credit already transferred to YOLO.
kelvinlzy
post Nov 1 2016, 06:55 PM

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QUOTE(fruitie @ Nov 1 2016, 06:45 PM)
Mine already disappeared on 29th and credit already transferred to YOLO.
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You received any letter? At least I have black and white if they charge me admin fee.
tonytyk
post Nov 1 2016, 07:34 PM

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QUOTE(kop2299 @ Nov 1 2016, 04:49 PM)
For those chat time kaki, don forget to use Yolo. It offers B1F1.
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Any time any day?
fruitie
post Nov 1 2016, 07:34 PM

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QUOTE(kelvinlzy @ Nov 1 2016, 06:55 PM)
You received any letter? At least I have black and white if they charge me admin fee.
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Nope. Didn't receive anything.
kelvinlzy
post Nov 1 2016, 07:41 PM

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QUOTE(tonytyk @ Nov 1 2016, 07:34 PM)
Any time any day?
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Read here
asiatrader98
post Nov 1 2016, 08:24 PM

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QUOTE(fruitie @ Nov 1 2016, 06:45 PM)
Mine already disappeared on 29th and credit already transferred to YOLO.
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Can we ask for transfer the amount to the YOLO and then cancel the VOX?
gastacopz
post Nov 1 2016, 09:00 PM

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QUOTE(asiatrader98 @ Nov 1 2016, 08:24 PM)
Can we ask for transfer the amount to the YOLO and then cancel the VOX?
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yes...thats what your earlier quote about
mamamia
post Nov 1 2016, 09:57 PM

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My progress for VOX:
28/10: Email to UOB to request transfer of credit to ONE card and cancellation
31/10: acknowledged receipt email
1/11: received call from UOB to confirm my request. CS mentioned will assist to transfer and block my VOX card immediately for cancellation. She said she transfer today, tomorrow will be able to c the credit transferred.

2/11: credit transferred to ONE card and my VOX card disappear in online banking.

This post has been edited by mamamia: Nov 2 2016, 01:10 PM
fruitie
post Nov 1 2016, 10:00 PM

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QUOTE(asiatrader98 @ Nov 1 2016, 08:24 PM)
Can we ask for transfer the amount to the YOLO and then cancel the VOX?
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Er... Isn't that what I just said? laugh.gif Yes, you can.
saitong09
post Nov 1 2016, 10:02 PM

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QUOTE(hebe87 @ Nov 1 2016, 01:33 PM)
YOLO card

I spent rm834 on maxis bill via uobpayonline.com on 24th september

just called and enquire about YOLO cash back

was told that system problem, the cash back will reflect on statement date.

not sure true or not
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Seems like uobpayonline will entitle for CB thumbup.gif
edwardccg
post Nov 1 2016, 10:06 PM

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QUOTE(saitong09 @ Nov 1 2016, 10:02 PM)
Seems like uobpayonline will entitle for CB  thumbup.gif
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that is mobile payment, which should be entitle for cashback based on the TnC.
Jcsy
post Nov 2 2016, 10:07 AM

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QUOTE(putra23 @ Nov 1 2016, 10:51 AM)
If you have petrol expenses and can get AF waiver for One card, then can keep for petrol. You can also request for lower credit limit.
Cancel VOX, zero cashbacks and comes with admin fee.
What card is that?
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UOB ONE card

I got the card FREE, then upgrade to ONE for FREE but with AF

Each year I paying stupid AF when I only applied for a free card

I finally gave up because the rebates is not even enough to cover RM200 AF

Not recommended..

My CREDIT is always POSITIVE, meaning I pay advance and never owe
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