how to check the SmartCash earn in 1Card ???

just now tried to call UOB Call centre, keep mentioning high traffic n suggest internet personal banking or email... i waited until the call got cut off....

no way can have direct contact with UOB CS.... real bad...

Guess, email is the alternate option or rather only option to go

Oh so you have been paying AF all this while... Most of the One card users haven't been paying any AF and get waiver.

I think for 3-4 years, they waive 50% of the AF

Screw that, i just called and applied cancellation

W00hoo

The customer service got a nice hammering for answering me wrongly

Yup One card always get waiver every year. Just looked at my card member since 08. Wow! Has it been that long?

Anyone convert their vox card to one card? cs ask me think twice as I will be charged for the annual fee once conversion is success.

This post has been edited by shen1716: Nov 2 2016, 01:08 PM

Been using for 4 years, for the past 3 years no problem waiving the AF for One Classic, but this year requested twice also cannot waive, just asked for cancellation directly see how it goes.

Note that this year my spending is higher compared to past 3 years, never miss payment as well.

I have heard few failure cases this year. Hopefully when Retention Department calls you later will give you some good news.

The CS said my card will be blocked after the call, in 5 working days retention team will call again to double confirm.. let's hope for the best

I paid 50% (after appeal) last year coz I swiped after AF charges. This year, got 3 years waiver even with lower spending and almost exclusively on petrol only.

If cash rebates just cover AF, certainly not worth.

recently i faced issues regarding OTP. they will send me the sms, but when i key it in, they will say it's not the correct OTP.

end up my card kena block, need to call UOB to reactivate again.

Statement will your Smart$ cash balance and expiry date.

since when poslaju take so long to deliver, just from cheras to Shah Alam

Date / Time Process Event

31 Oct 2016, 02:11:39 AM Consignment dispatch out from Transit Office Pos Laju Transit Office (KLIA Hub)

31 Oct 2016, 01:54:08 AM Item processed Pos Laju Transit Office (KLIA Hub)

28 Oct 2016, 09:41:06 PM Item posted over the counter Pos Laju Cheras

28 Oct 2016, 09:13:19 PM Item dispatched out Pos Laju Cheras

had same issue with the klia hub. delayed the delivery

does UOB send monthly statement to your emails or i have to log in and check myself?

summon dnp
Mind to share if you received cashback?
if everything are good, you should received cashback by end of Oct

Check from UOB Online.

Nobody has received YOLO cash back.

do they have like the 20 days grace period like other banks? for example due 7/11/2016 but can pay within 20 days no interest will be charged

and i have 2 cards but when i click the current statement or last statement for the second card it shows nothing eventhough i did used the card

Yes, will have the free interest period.
Maybe haven't posted?

Just call to cancel the VOX card, retention team will be call again within 5-7 working day and request to active oversea transaction too

I check here everyday for posonline cashback confirmation lol