Samsung Samsung Galaxy Note 7 Official Discussion V8!, Discontinued on 11 October 2016 :(
|
|
 Oct 13 2016, 10:51 AM
|
 
Junior Member
368 posts Joined: Oct 2009 
|
QUOTE(eagleknight @ Oct 13 2016, 10:41 AM) You are lucky ....mine all took back by Maxis staff. is this during first exchange program? if yes, then freebies are required to be returned for refund request.. but now is different situation, coz they are terminating the N7 line and recalling all the N7. so freebies should not be required to be returned. |
|
|
|
|
|
Oct 13 2016, 10:53 AM
|
|
Junior Member
91 posts Joined: Aug 2009
|
Samsung Malaysia and our authorities should learn from their western counterparts and address all possible scenarios. Especially in our market where reselling on marketplaces are common practise
http://www.gsmarena.com/psa_samsung_will_e...-news-21038.php |
|
|
Oct 13 2016, 10:59 AM
Show posts by this member only | IPv6 | Post
#2363
|
Junior Member
144 posts Joined: Apr 2007
|
anyone been contacted so far?
|
|
|
Oct 13 2016, 11:01 AM
|
Junior Member
344 posts Joined: Jan 2003 From: KL
|
QUOTE(jayson07 @ Oct 13 2016, 10:59 AM) anyone been contacted so far? still waiting to be contacted... none so far as of 11am |
|
|
Oct 13 2016, 11:01 AM
|
|
Junior Member
66 posts Joined: Aug 2016
|
guys, how much they selling the s7 and s7 edge at samsung stores now? anyone knows? are you guys opting for refund or exchange to s7e?
|
|
|
Oct 13 2016, 11:02 AM
|
|
Junior Member
66 posts Joined: Aug 2016
|
double post
This post has been edited by leehoongs: Oct 13 2016, 11:02 AM |
|
|
|
|
|
Oct 13 2016, 11:03 AM
Show posts by this member only | IPv6 | Post
#2367
|
|
Junior Member
144 posts Joined: Apr 2007
|
QUOTE(azihas @ Oct 13 2016, 11:01 AM) still waiting to be contacted... none so far as of 11am i'm wonder how they contact 4000 n7 owner in a day.......... |
|
|
Oct 13 2016, 11:04 AM
|
Junior Member
589 posts Joined: Mar 2016
|
QUOTE(teckyang97 @ Oct 13 2016, 07:50 AM) This is called general risks. The fact that you bought a technology product, you become a stakeholder, AND you buy knowing there's a risk. Don't tell me you don't expect risks 100% when buying a product? Look it in general business term, and one more thing, if its a small company that failed and lose millions, we'll pity them and even support them more, but you guys are criticizing Samsung more instead, what makes those small company so different from Samsung? We should definitely not take advantage even if its a big company. oh i don't know note 7 was classified has a general risk as let say galaxy s7i thought the issue with note 7 was safety regarding to explosion or overheating why samsung not recall galaxy s7 is mind boggling |
|
|
Oct 13 2016, 11:04 AM
|
Senior Member
1,433 posts Joined: Oct 2004 
|
Can't they just send an email with clear instructions and so on?
No black and white if just chat through call |
|
|
Oct 13 2016, 11:06 AM
|
|
Senior Member
7,044 posts Joined: Nov 2007
|
QUOTE(Wind82 @ Oct 13 2016, 11:04 AM) Can't they just send an email with clear instructions and so on? if you ever had to write something that will give you some backdoor, you'll understand why SME worded it that way...No black and white if just chat through call |
|
|
Oct 13 2016, 11:06 AM
|
|
Junior Member
170 posts Joined: Sep 2013
|
QUOTE(jayson07 @ Oct 13 2016, 11:03 AM) i'm wonder how they contact 4000 n7 owner in a day.......... Another 4000 through telco |
|
|
Oct 13 2016, 11:08 AM
|
|
Senior Member
7,044 posts Joined: Nov 2007
|
QUOTE(jayson07 @ Oct 13 2016, 11:03 AM) i'm wonder how they contact 4000 n7 owner in a day.......... QUOTE(acct @ Oct 13 2016, 11:06 AM) Another 4000 through telco unlikely they can... so i expect same thing to happen with 1st recall.some will share they got a call today... others will complain why SME is not calling them... and why SME abandoned them, etc... |
|
|
Oct 13 2016, 11:09 AM
|
Junior Member
137 posts Joined: Mar 2006
|
QUOTE(leehoongs @ Oct 13 2016, 11:01 AM) guys, how much they selling the s7 and s7 edge at samsung stores now? anyone knows? are you guys opting for refund or exchange to s7e? IIRC, they are currently having promotion for S7 Edge, RM 300 off from its RRP. |
|
|
|
|
|
Oct 13 2016, 11:14 AM
|
|
Junior Member
151 posts Joined: May 2010
|
I hope they can give a good deal for ppl who willing to swap to S7 or S7E.
Otherwise they will lose the market share. |
|
|
Oct 13 2016, 11:16 AM
|
|
Senior Member
2,219 posts Joined: Aug 2016
|
Refer to the Thailand compensation plan that shared by the members at here on yesterday. The below link is provided more clearer statement.
"Thai Samsung Wednesday offered Bt10,000 discount plus Bt2,990 headphone to fans who have pre-booked Galaxy Note 7 if they opt for other top models of its smartphones." So it is not buy other model at Bt10,000 but discount Bt10,000 on top of the selling price. The discount offer is still very good. http://www.nationmultimedia.com/breakingne...i-30297505.html |
|
|
Oct 13 2016, 11:20 AM
|
Junior Member
255 posts Joined: Oct 2004
|
I called Blue Cube again today and the guy read me a scripted announcement. Gave him a piece of my mind because all I wanted was a very simple answer to the question of whether they will give me the full refund when the time comes? Because if that's guaranteed I will buy a new phone now. Customer Service couldn't answer and kept repeating his scripted interview, telling me to wait until 19th. What's taking them so long? If Samsung can call people on 13th then why must I wait until 19th for a call?
|
|
|
Oct 13 2016, 11:27 AM
|
|
Junior Member
341 posts Joined: Jun 2008
|
QUOTE(sushi7 @ Oct 13 2016, 11:14 AM) I hope they can give a good deal for ppl who willing to swap to S7 or S7E. Lose 8000 customer only mah, not very significant la, plus lot of the 8000 pre order not loyal samsung fan also consider they wish to jump ship to other brand or apple.Otherwise they will lose the market share. |
|
|
Oct 13 2016, 11:30 AM
|
Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
|
QUOTE(Necromancer @ Oct 13 2016, 11:20 AM) I called Blue Cube again today and the guy read me a scripted announcement. Gave him a piece of my mind because all I wanted was a very simple answer to the question of whether they will give me the full refund when the time comes? Because if that's guaranteed I will buy a new phone now. Customer Service couldn't answer and kept repeating his scripted interview, telling me to wait until 19th. What's taking them so long? If Samsung can call people on 13th then why must I wait until 19th for a call? sabar la bang. You think communication between companies and within company's various branches and heads is that easy meh. Rest assure that as long as they don't honor it in due course then only you fucuk them. I would prefer they sorted out everything clear instead of half-cook messages every alternate day. |
|
|
Oct 13 2016, 11:31 AM
|
Senior Member
1,153 posts Joined: Aug 2005
|
QUOTE(pohsze @ Oct 13 2016, 10:31 AM) considering Sony XZ! I'm considering this phone too,But no OIS is a drawback for me |
|
|
Oct 13 2016, 11:33 AM
|
|
Junior Member
170 posts Joined: Sep 2013
|
QUOTE(vignaroli @ Oct 13 2016, 11:27 AM) Lose 8000 customer only mah, not very significant la, plus lot of the 8000 pre order not loyal samsung fan also consider they wish to jump ship to other brand or apple. I am not a fan for any brand, but Note7 is really a beast that no other phone in the market now that comes close to it. After sales service rather than initial killer specifications will determine the overall experience of a consumer for them to have trust as a returning customer in the future for their products. |
|
Topic ClosedOptions
|
| Change to: |  0.0291sec
 0.66
 6 queries
 GZIP Disabled
Time is now: 17th December 2025 - 07:35 AM |
Quote