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Credit Cards Maybank Visa Signature + Barcelona Visa Signature

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lilsunflower
post Oct 6 2016, 02:25 PM

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QUOTE(herc @ Oct 6 2016, 02:10 PM)
do expect 15mins wait time.

even for premier line, I waited 5mins before a CS pick up this morning, previously its not more than 3 rings.
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Agreed, and the quality of staff has also dropped significantly. Last time they were very well informed about products, and also very proactive. My last few calls I've been put on hold, transferred around, given wrong information. Not sure what's going on with their CS team, but it is pretty bad now.
fruitie
post Oct 6 2016, 02:28 PM

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QUOTE(herc @ Oct 6 2016, 02:24 PM)
Don't think BNM will entertain the service quality level complaint. They are monitoring the discrepancy of monetary issue, not service quality of particular bank.
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OK, then I will find a way to feedback to Maybank directly. Really terrible. shakehead.gif
herc
post Oct 6 2016, 02:30 PM

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QUOTE(fruitie @ Oct 6 2016, 02:28 PM)
OK, then I will find a way to feedback to Maybank directly. Really terrible. shakehead.gif
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In some weird case, Maybank's Facebook may help, spam them biggrin.gif
aromachong
post Oct 6 2016, 02:33 PM

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.

This post has been edited by aromachong: Nov 5 2016, 11:41 PM
fruitie
post Oct 6 2016, 02:35 PM

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QUOTE(aromachong @ Oct 6 2016, 02:33 PM)
asked my friend to apply this card via m2u..

"your application is approved in principle" - what does this mean?
Reference number: xxxxxxxxx

we'll notify you on the application via SMS and/Or Email ..
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If you fulfill the salary requirement, it will show like that. Then, just wait for email whether it is approved or rejected. It will come soon.

This post has been edited by fruitie: Oct 6 2016, 02:35 PM
aromachong
post Oct 6 2016, 03:11 PM

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QUOTE(fruitie @ Oct 6 2016, 02:35 PM)
If you fulfill the salary requirement, it will show like that. Then, just wait for email whether it is approved or rejected. It will come soon.
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alright thanks i will inform her about this
kop2299
post Oct 7 2016, 04:04 PM

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Received the card within 2 days from M2U application. Unbelievable!

aromachong
post Oct 7 2016, 05:59 PM

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QUOTE(kop2299 @ Oct 7 2016, 04:04 PM)
Received the card within 2 days from M2U application. Unbelievable!
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thats super efficient !!!!

just asked my friend's case.. still processing...

This post has been edited by aromachong: Oct 7 2016, 05:59 PM
CSS
post Oct 8 2016, 03:30 PM

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QUOTE(kop2299 @ Oct 7 2016, 04:04 PM)
Received the card within 2 days from M2U application. Unbelievable!
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Nice!

Mine is unbelievable, they sent me a letter on 2nd week stating approved and asked me to wait for my card. After 3 weeks, still waiting lol.
kop2299
post Oct 8 2016, 05:46 PM

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QUOTE(CSS @ Oct 8 2016, 03:30 PM)
Nice!

Mine is unbelievable, they sent me a letter on 2nd week stating approved and asked me to wait for my card. After 3 weeks, still waiting lol.
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Is this yr 1st card with MBB?
fruitie
post Oct 8 2016, 06:46 PM

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QUOTE(kop2299 @ Oct 8 2016, 05:46 PM)
Is this yr 1st card with MBB?
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I'm also still waiting for mine though already approved on 29th Sept, not urgent in getting it. laugh.gif
fruitie
post Oct 9 2016, 01:09 PM

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Rupa-rupanya already received at hometown. Got my card today from my aunt who helped me to pick up from my hometown. biggrin.gif
drbone
post Oct 10 2016, 01:06 PM

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QUOTE(fruitie @ Oct 9 2016, 01:09 PM)
Rupa-rupanya already received at hometown. Got my card today from my aunt who helped me to pick up from my hometown. biggrin.gif
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How long did you have to wait ?
fruitie
post Oct 10 2016, 01:11 PM

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QUOTE(drbone @ Oct 10 2016, 01:06 PM)
How long did you have to wait ?
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Approved on 29th and sent out on 30th. Arrived on 4th Oct because 3rd was a PH. smile.gif

This post has been edited by fruitie: Oct 10 2016, 01:12 PM
drbone
post Oct 10 2016, 01:12 PM

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QUOTE(fruitie @ Oct 10 2016, 01:11 PM)
Approved on 29th and sent out on 30th. Arrived on 4th Oct because 3rd was a PH. smile.gif
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Applied on?
fruitie
post Oct 10 2016, 01:16 PM

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QUOTE(drbone @ Oct 10 2016, 01:12 PM)
Applied on?
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Mine was rejected earlier by the system when I applied via M2U on 18th Sept. Then, sent them email and every email they took few days to reply... So eventually only approved on 29th. sweat.gif
drbone
post Oct 10 2016, 02:04 PM

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QUOTE(fruitie @ Oct 10 2016, 01:16 PM)
Mine was rejected earlier by the system when I applied via M2U on 18th Sept. Then, sent them email and every email they took few days to reply... So eventually only approved on 29th. sweat.gif
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Okay thanks. 😀
fruitie
post Oct 10 2016, 09:36 PM

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Anyway, my card's expiry is 04/22 which is the same month as my M2Cards Plat, am I right to say my AF should be charged only around April 2018? Or still Sept 2017? unsure.gif
TSHuman Nature
post Oct 10 2016, 09:51 PM

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QUOTE(fruitie @ Oct 10 2016, 09:36 PM)
Anyway, my card's expiry is 04/22 which is the same month as my M2Cards Plat, am I right to say my AF should be charged only around April 2018? Or still Sept 2017? unsure.gif
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Refer to mine:
VS approved in April 2015
MBB2 anniversary March
AF for VS to be charged in Feb 2017

fruitie
post Oct 10 2016, 09:57 PM

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QUOTE(Human Nature @ Oct 10 2016, 09:51 PM)
Refer to mine:
VS approved in April 2015
MBB2 anniversary March
AF for VS to be charged in Feb 2017
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OK, looks like few months later I will need to call CS to find it out. biggrin.gif

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