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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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smokey
post Sep 7 2016, 05:53 PM

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When will we get to buy note 7 after all these hoo-ha?
Haih
pendekar7
post Sep 7 2016, 05:57 PM

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QUOTE(smokey @ Sep 7 2016, 05:53 PM)
When will we get to buy note 7 after all these hoo-ha?
Haih
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stevenryl86
post Sep 7 2016, 05:58 PM

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QUOTE(Max2006 @ Sep 7 2016, 05:48 PM)
More follow up.

Consumer Reports warns Samsung’s Note 7 ‘recall’ isn’t official

http://thenextweb.com/insider/2016/09/04/n...-official/#gref
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Bang different countries different kind of process and procedure.

As for MY no F given on what happening with the other countries procedures.

As long we are getting the replacement and less headache
Max2006
post Sep 7 2016, 05:59 PM

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QUOTE(smokey @ Sep 7 2016, 05:53 PM)
When will we get to buy note 7 after all these hoo-ha?
Haih
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When you get to buy Note 7 is not so important anymore. Right now you better hope that Samsung can go through all these hoo-ha in coming months. If not, probably there won't be any Note 7 for you to buy in the future.
Max2006
post Sep 7 2016, 06:01 PM

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QUOTE(stevenryl86 @ Sep 7 2016, 05:58 PM)
Bang different countries different kind of process and procedure.

As for MY no F given on what happening with the other countries procedures.

As long we are getting the replacement and less headache
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That's the saddest part in this country. Other countries people are concerning about their own safety and make sure their rights is protected. Meanwhile in Malaysia, all you guys can think of is when to get the replacement and what is the compensation.

This post has been edited by Max2006: Sep 7 2016, 06:03 PM
CAC@MBO
post Sep 7 2016, 06:01 PM

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QUOTE(pendekar7 @ Sep 7 2016, 03:39 PM)
y not make it extended to 2 yrs? just asking.
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I mean we all purchased already the extended warranty and screen crack. Rm248. They ask us call for refund.
eetony
post Sep 7 2016, 06:02 PM

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so far only Courts mention no need full box while SME says need full box right?

btw what is the reliable brand micro sd card which not always corrupt and lose data.. ha
Mini Nici
post Sep 7 2016, 06:05 PM

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QUOTE(silencer5089 @ Sep 7 2016, 05:07 PM)
good statement there. i'm selling off mine once i get the replacement unit. wouldn't want to be in an awkward situation later when about to get onboard and can't go on because i'm holding a note 7 shakehead.gif
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Oh dear. I may not be able to carry the phone back to Malaysia for exchange if it is banned by FAA. Good job, Samsung!
pendekar7
post Sep 7 2016, 06:05 PM

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QUOTE(eetony @ Sep 7 2016, 06:02 PM)
so far only Courts mention no need full box while SME says need full box right?

btw what is the reliable brand micro sd card which not always corrupt and lose data.. ha
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courts is la,e. they going to say diff soon.

sandisk. i hv 64GB class10 to let go.
stevenryl86
post Sep 7 2016, 06:06 PM

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QUOTE(Max2006 @ Sep 7 2016, 06:01 PM)
That's the saddest part in this counttry. Other countries people are concerning about their own safety and make sure their rights is protected. Meanwhile in Malaysia, all they can think of is when to get the replacement and what is the compensation.
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Well 3rd world country, what else we are expecting?

Rights? What Rights? Such as what? Bigger compensation or what??? rights?

Zzzzzzz
rajlesta00
post Sep 7 2016, 06:07 PM

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QUOTE(eetony @ Sep 7 2016, 06:02 PM)
so far only Courts mention no need full box while SME says need full box right?

btw what is the reliable brand micro sd card which not always corrupt and lose data.. ha
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maybe it is wrongly communicated / misunderstanding from the Courts guy who replied.
CAC@MBO
post Sep 7 2016, 06:10 PM

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Good news. Just called the careline. He actually ask us not to do refund, he will escalated to top management and see how they can compensate those already bought the warranty with something diff (same value rm248). Maybe gift, discount voucher etc.
I tell him i also don't want hassle on refund for warranty.
afiqahcomel
post Sep 7 2016, 06:15 PM

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Spoken to SC at the mine just now
user need to repair any physical damage before exchange made
meaning..if ur screen cracked u need to change first then only recall can proceed..same with missing s pen
rajlesta00
post Sep 7 2016, 06:16 PM

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QUOTE(CAC@MBO @ Sep 7 2016, 06:10 PM)
Good news. Just called the careline. He actually ask us not to do refund, he will escalated to top management and see how they can compensate those already bought the warranty with something diff (same value rm248). Maybe gift, discount voucher etc.
I tell him i also don't want hassle on refund for warranty.
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Good for those who bought extra protection earlier. Hope it turn out to be true.
rajlesta00
post Sep 7 2016, 06:17 PM

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QUOTE(afiqahcomel @ Sep 7 2016, 06:15 PM)
Spoken to SC at the mine just now
user need to repair any physical damage before exchange made
meaning..if ur screen cracked u need to change first then only recall can proceed..same with missing s pen
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This is correct way of dealing with customer. Samsung is not fool to entertain irresponsible customers who took advantage out of it.
raymondtong94
post Sep 7 2016, 06:35 PM

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QUOTE(CAC@MBO @ Sep 7 2016, 06:10 PM)
Good news. Just called the careline. He actually ask us not to do refund, he will escalated to top management and see how they can compensate those already bought the warranty with something diff (same value rm248). Maybe gift, discount voucher etc.
I tell him i also don't want hassle on refund for warranty.
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I would prefer a refund though, as i don't have any accessories needed in my mind. tongue.gif
SUSSarah Jessica
post Sep 7 2016, 06:39 PM

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QUOTE(eetony @ Sep 7 2016, 06:02 PM)
so far only Courts mention no need full box while SME says need full box right?

btw what is the reliable brand micro sd card which not always corrupt and lose data.. ha
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using HP SD card. so far so good
Dogman
post Sep 7 2016, 06:39 PM

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QUOTE(fregort @ Sep 7 2016, 11:07 AM)
In SME FB comment section. See attached.

[attachmentid=7476135]

Anyway, I may want to consider buying Samsung Ori case to suit the ori TG
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My original place of collection is my house... confused.gif will call sending tomorrow ...
SUSSarah Jessica
post Sep 7 2016, 06:45 PM

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QUOTE(jojo_g2 @ Sep 7 2016, 03:59 PM)
haih.. sienz. U know, battery is only the exploding issue. There's all those.. hang kei issue, bootloop issue..

Really lost confidence. Samsung shud really give the option to refund.
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just sell it off. peace of mind for you
yang90
post Sep 7 2016, 06:59 PM

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QUOTE(raymondtong94 @ Sep 7 2016, 06:35 PM)
I would prefer a refund though, as i don't have any accessories needed in my mind. tongue.gif
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I'm also prefer refund as we can get cheaper samsung official accessories at "some" online store.

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