I would prefer a refund though, as i don't have any accessories needed in my mind.

I just called samseng careline n was told that we will not get cash refud but compensation... i think will be casing?

Just received call from Samsung Malaysia regarding the exchange. Those who have purchased smart care warranty will be refunded through 3 available methods, either cash, bank transfer or cheque. He / she will record down the method that chosen by you and you may get back your refund at Samsung Service Centre where you purchased your smart care warranty from. Hope this helps.

Didn't ask, really sorry about that. But mine was done during the phone call after I asked about the refund. Very likely, I'll do it on the same day when I exchange my phone. To be safe and kiasu, I'll screenshot / take photos on everything including IMEI, S/N, box stickers, sticker at the back of phone and etc, just in case.