QUOTE(AskarPerang @ Nov 5 2009, 11:58 AM)
I got my account limited before. You really have to resolve everything and every proof they ask you to submit. Email them and show them you are indeed a genuine user.
I heard that after 180 days they will either lift the limited access or ban you for life.
after you verify the account, mostly they will limit yr account soon or later to ask u send ID proof, address and etc even you got nothg wrong. That doesnt matter yet becoz they do this to get all your personal information.
But sometime even you send all the thg or proof, they still limit and put you into wait for 180days...For one of the my fren case, he just use his verified paypal account to purchase thg only from online and alrdy deal successfully with other ppl more than 50 times with no any dispute/claim against him before. But one time he make payment to one new ebay seller, then paypal limit his account and open cases to start investigation on him. This investigation even drag other no related and alrdy complete transactions which my fren deal with other seller before, and make these transaction suspended and cannot transfer to other seller even it is no related.
Paypal customer service just give him a simple reason "We have observed activity in this account that is unusual or potentially high risk" and they no even ask my fren to send anythg to them or do anythg, they just wait response from the seller. Ok that doesnt matter yet since they also state a deadline to solve this cases. But after the deadline and seller alrdy response in two weeks before the deadline, the account is in limited status. So my fren email them to push on them to solve the case quickly. Guess what he get? Fund of all transaction in the case been reverse back to his account and paypal made final decision to forcibly close his account and put in 180days limited status before close it...ofcos all the reversed fund inside his account need to wait for 180days then only available to withdraw.
In result other seller involved have to cancel the deal which fund reversed and my fren need to apologize to them for the payment delay and cancel. But surprisingly nothing happen on that new ebay seller which involved at the first time, he still can continue the sale. My fren had try direct call to cs in singapore and he also keep email back...but he just get the automated reply like copy and paste from cs. I guess he need to complain to higher position staff or regulatory agency then only will work...
Some online rumor say that one of the way of paypal to make money is to hold money inside account by limit their user account and they can generate the interest of hold money or put it in other use