Yep but they may have different trackpad manufacturers , Illgear is just like assembling these barebone laptops . So chances are they might get different spare parts from different manufacturers

It's very common even for big brands. Like Lenovo for example , sometimes you may get SSD from Samsung...sometimes you may get from WD...WD ones are shittier. That goes for the Display

Is yours Raven or Raven elite? If Elite i can send you the command center. Or you can try to find your model is from which ODM and look for alternative command center from that use same barebone odm. On my case i got the latest of mechrevo site.



This post has been edited by Vail: Apr 2 2019, 09:40 PM

I'm using normal Raven. It's ok. I'm not looking for a newer version of the command centre. Thanks.

Laguna user here , the touchpad won't move the cursor around but all the gesture work fine.

I tried uninstalling the device and the touchpad seems to be working just fine but without the synaptic driver and can't disable it. (After installing synaptic driver the touch pad won't move the cursor anymore but the gesture all work fine)

Any idea what could be causing this ?

i'm interested to get 1 illegear laptop. the main reason is the mechanical keyboard though

Hi zoixc, PM-ed on whatsapp

Hi TheLegend27, PM-ed.

Thanks!

DELETED

This post has been edited by Prince J: Apr 22 2019, 11:36 AM

I have a complain on Illegear here.
Last week I took delivery of my Onyx notebook. Everything was as expected in terms of performance, thermals are a little high but still manageable. However 1 thing I'm pissed off is the SSD performance.

I opted for this option:


It is supposed to be delivering me 1800MB/s on writes as advertised. That is not the case, I'm only getting 700MB/s in crystaldiskmark. I have attempted to repeat this test, still the same, 700+ MB/s only.

Now suddenly you have offer for free upgrade to a Samsung SSD on purchase. So are you trying to piss your existing customer ?

This post has been edited by k!nex: Apr 6 2019, 07:40 PM


Attached thumbnail(s)

What's the make and model of your NVME SSD ?

I wish I knew what is it .
I did asked the staff that was doing the spec check with me during delivery. When I asked him the same question he told me it is Illegear's own brand SSD.

Looks like PenDrive branded OEM SSD. I bought a cheap NVME SSD , and it's labelled as PCIe SSD . So I know it uses OEM PenDrive NAND chip for it. Hence that is why they are able to bundle it

Can you use CrystalDiskInfo

I only know it has a Phison SSD controller. The NAND chips I cant see clearly and it doesn't look like those DRAMless SSD at all.

Looks like the NAND chips are from Phison , the malaysian made SSD Chipset guys...can google about them.

It cannot be. Phison only makes the controller. There are only 6 NAND chips manufacturer on earth now. Intel, Micron, SK Hynix, Samsung, SanDisk and Toshiba.

No idea , wait for support to response

Hi k1nex,

Do you mind to share your crystaldiskmark test result screenshot? Also, what's your reading speed?

Below is our 512GB NVMe SSD test result of Seq Q32T1 on crystaldiskmark:



This post has been edited by Prince J: Apr 8 2019, 01:35 AM

Took me awhile to figure it out. I took out the SSD, cleaned the contact pins and reseat it.
Now its alot better.


You guys should have done a better QC check prior to delivery on this type of matter in future. I was doing a review on my unit and that really gave me a shock.

Anyways, thanks for replying. I'm disappointed now only got free Samsung PM981 SSD upgrade. It's just 1 week only after I bought my unit.
I roughly figure out that mine is using a Phison E12 controller with Toshiba 64-layer TLC NAND.

This post has been edited by k!nex: Apr 8 2019, 04:01 AM

I have the same SSD as you in my onyx. Btw how much faster is Samsung pm981? I'm itching to change to sx8200pro 512GB but not sure how significant of an upgrade it will be.

Onyx supports two m.2 pcie nvme right? Or is it one is nvme and another is SATA like on Raven?

Comparing 512GB versions:
Samsung PM981 random read -> 270k iops , random write -> 420k iops
The generic ssd random read -> 190k iops , random write -> 110k iops

It depends on your use case. If you are just surfing web and gaming , you wouldnt feel much difference. Power users wise, yes.

There are 2 m.2 slot. 1 of them can take pcie ssd only , another one can take both pcie and sata m.2 drive.

This post has been edited by k!nex: Apr 8 2019, 09:57 AM