same like another prepaid. make first call to active the sim card.
call XOX cs FOC line

hi all,
plan to MNP to OneXOX, but still have plenty of amount in current H***nk account.
Feel wasted and is it nothing can do with the amount in current account? any idea from sifu?
Thanks.

Sell/Transfer TT to other Hotlink users?

haha...is this the only way? TT to other hot user also provided they agree to bank in, just by trust.

why don't they allow to carry forward this.

Different telcos, how to transfer. Better than get it burnt?

XOX too much package and make me confuse

This post has been edited by auntmeggi: Sep 2 2019, 05:44 PM

Its selling point is Season Pass, so just buy SP to keep and withdraw to use.

get from dealer and you can ask anything to clear your doubt

Actually it is quite confusing but in reality, it's just A or B.

A is a prepaid with validity. You top up to extend validity or buy yearly validity. Then for usage, you buy season pass and withdraw to use every month.

B is a monthly plan whereby you commit a fixed amount to subscribe to a certain plan. You can say it's like postpaid but with added benefit to carry forward unused minutes and data to next month onto of what you're already subscribed to.

Thanks to XOX. Ported in 2 days ago. Now all TACs working fine. I did not re register my phone number at any ATMs. 👍👍

hi sifu. how long it take to port in? i still not yet receive any port out sms since last friday

last week MNP problem...try resubmit again this week

Dear All,

Please take note that Onexox/XOX are currently facing some services upgrading, details as below :

Date: Sept 3rd, 2019 (Tuesday)
Time start: 9 AM
Estimated Activity Duration / Downtime : No ETTR
Affected services : Call services

We will update the progress form time to time.
Apologies for any inconvenienced caused.

Thank You

Headache,so many monthly maintenance and still got many problems.........

This post has been edited by xinaixin: Sep 3 2019, 10:16 AM

thanks sifu.
may i know where can i get the series number for resubmit? i cant found any from xox email they sent include receipt.

It is on the sim card (the leftover) but if you have thrown it away, good luck with that.

Hi,please call Onexox customer service at 12273 for the status of your port in,whether the status is "PENDING" or "REJECTED"

Resubmit will failed if the status is "PENDING"

If the status is "REJECTED",ask the reason why reject and solve it first and then resubmit.

For the MNP simcard serial number starting with 8960,it's also printed on the back of the nano sim.

Hope this will help.

This post has been edited by xinaixin: Sep 3 2019, 07:30 PM

For Penang island users how is the coverage? Good signal most places?

It uses Celcom network, so long with Celcom coverage should be OK.

I have existing number I can also mobile port right? No need buy new number