They are trying to pressure users to register for My Digital ID.

Okay, so i’m still not making that much bad choice then

It show this when i login the app…. so bad

is it compulsory to verify? any tnc?

This post has been edited by stephantsen: Dec 11 2025, 06:28 PM

Crappy minister dont know how to do proper service to people, instead doing crappy job from their bad idea, more troublesome to people.

Ministers kan orang2 politik. Biasa lah. Cuma pandai waktu pilihanraya je.

According to onexox dealers, it will be a compulsory to verified sooner or later which you can't login xox black app/selfcare portal and lines "BARRED" if not verified.

Please check the "REWARD" in your xox black app and choose the phone number that you top up after 1 - 2 days after top up.

Recently user of onexox black plan/postpaid who want to terminate call onexox c.s. at 12273 to terminate line but was told that now users of black plan/postpaid cannot terminate their black/postpaid line through c.s. at 12273.

Users of onexox Black plan/postpaid who want to terminate their line : -

1) Users need to find and personally present at selected onexox booth/shop/center to terminate their line(Need to bring along phone with the simcard)

2) Dealer will use user's phone to send ussd code *150*1# to check for any outstanding/unpaid bill.

3) Users must have mykad and need to fill in the termination form.

4) Users will need to hold the termination form with mykad attached to the termination form at the chest below chin to have PHOTO TAKEN by the dealer.

Above SOP was experienced by user who go to onexox booth to terminate a black plan/postpaid line.

Wow !!! So troublesome to terminate a onexox/xox black/postpaid line now.

Anyone else experience this SOP when terminating black plan/postpaid ?

Other telcos don't have this troublesome SOP to terminate a postpaid plan.

Hi shifu,

I just mnp & activated 2 sims today.
1 nr i manage to buy the rm48 for 1yr validity
Another 1 i plan to subscribe to the 1X-22 but dont know how. Below are few screenshots from this acc. Does this mean that i’m on postpaid. Anybody can guide me please





And also how do i change the 1st nr (1yr validity to esim)?

In xox black app tick "Subscribe Now" then choose monthly then choose 1x-22

To change to esim : click "Sim Management" then choose "Request SIM Replacement" them tick the box agree to T & C then click "Replace SIM" then select your mobile line and select eSIM then click continue.

Just MNP to other telco prepaid and let the number die there. No need so troublesome.

Haih.. really new to this app.. felt really like a noob.. couldnt find any “Subscribe Now”

Try to stop current plan 1X-SP Plan oso cant





The whatsapp CS seems like only online during weekdays

You can't see the "Subscribe Now" when you have a ongoing data plan.

Under the 1x-sp plan,just click "manage" then "End Data" to terminate the 1x-sp plan.

After that you can see the "Subscribe Now"

I am not sure my area is congested area, OR my modem router got slightly issued due to use more than 7 or 8 years. OR might be xox detect I used modem router since I m not using m****, throtted speed like 64kbps..

If using 4G network, the youtube video can't move at all.
When i put my phone under 5G, straight away smooth and everything can play and stream.


I remember that time they said cannot, then I dig out their t&c said mnp out the number after few years to make them speechless.

Then it takes long long neck, with long long month until abandon like that.

Suggested you report to mcmc about this incident. Their service is too "excellent" until you really need to be big patient.

Great. Finally manage to subscribe to this

I don’t know because I’m using a 5G modem.

i think i did bring it up to mcmc. but in d end i think no action. i wasn't using the number actively anywhere, so i just gave up.

1 question, if i subscribe to the 1year pass validity.. it should be okay right if i didnt put the sim into any phone.. means it is not active for 1 yr without being bar or ban?

Can but at least install the app to periodically check the status (just in case). So, no TAC code should be linked to this number.

No problem, as i had not put sim into any phone for 1 year+ as i got 2.5 years validity when sign up.

Carry forward...

This post has been edited by azhar75: Yesterday, 07:45 PM