QUOTE(Grevade @ Apr 6 2019, 09:41 PM)
Can ask dealer help even if i ady bought online?
You can find dealer at your area,i believe he/she will try to help you solve your problem.ONEXOX Thread : Latest Season Pass available now, all about OneXOX
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 Apr 7 2019, 09:05 AM
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#361
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Senior Member
1,581 posts Joined: Sep 2015 
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Apr 7 2019, 09:07 AM
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#362
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Grevade @ Apr 6 2019, 11:09 PM) Any dealer on this forum can help me pls...pm me. You can join the "Soal Jawab Onexox" in Facebook to find your nearest dealer.TIA |
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Apr 7 2019, 09:47 PM
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#363
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Johan26 @ Apr 7 2019, 04:34 PM) Happy hour is season pass minutes/sms/data? Happy Hours are promo package with different amount of data,minutes and sms with different price.The data,minutes and sms will be credited into season pass account after you purchase the Happy Hour. This post has been edited by xinaixin: Apr 7 2019, 09:48 PM |
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Apr 7 2019, 10:00 PM
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#364
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Johan26 @ Apr 7 2019, 09:57 PM) Sorry my question wasn't clear. I was wondering if the data/sms/minutes are parked until my season pass and not disappear within a month. All unused data,minute and sms in season pass will follow your Onexox phone line expiration date.Thanks for the clarification guys. 😀 |
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Apr 8 2019, 08:32 PM
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#365
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1,581 posts Joined: Sep 2015
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QUOTE(ObeLIsK @ Apr 8 2019, 02:13 PM) Can port into XOX from Yoodo? Of course you can port in from Yoodo to Onexox. |
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Apr 8 2019, 08:34 PM
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#366
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(hurtedheart @ Apr 8 2019, 04:35 PM) Wouldn't Yoodo become mad as they are giving free sims with RM20 credit? The RM20 credit is only one time for new user per Mykad/Passport.This post has been edited by xinaixin: Apr 8 2019, 08:36 PM |
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Apr 10 2019, 08:09 AM
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#367
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1,581 posts Joined: Sep 2015
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QUOTE(Maxieos @ Apr 9 2019, 11:37 PM) may I know the ONEXOX Black rm10.06 how long does it keep and how much can calls and data can be carry forward ? Onexox Black B10 with RM10.60 monthly basic commitment @ 1 GB data + 20 minutes voice call.Basic 1GB and 20min free calls. How many months can the free call and data keep and how many minutes and GB can be keep ? and carry forward Maximum carry forward for data 100 GB and no limit carry forward for minutes voice call and sms. Make sure you pay your bill or you'll be "BARRED" from using your data,voice call and sms no matter how much you carried forward. This post has been edited by xinaixin: Apr 10 2019, 08:14 AM |
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Apr 10 2019, 08:22 PM
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#368
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1,581 posts Joined: Sep 2015
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QUOTE(sayan @ Apr 10 2019, 11:28 AM) Hi All, Call Onexox customer service for enquiry.Can an expatriate with a work visa apply for onexox black esim MNP? I have been trying since yesterday but after filling in all my details, in the next page for payment, I do not get any option to make the payment. ONly the TAC button is available. Although, I tried filling in the information for the normal onexoxblack mnp, and through that I was able to find the payment option? what is going on?. can anyone help please? Attached thumbnail(s) 
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Apr 10 2019, 08:57 PM
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#369
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(toksidang @ Apr 10 2019, 08:37 PM) Can pay advance bill rm127.2 for 1 years? Yes,you can pay in advance.Your account will show a minus your credit/overpaid amount. This post has been edited by xinaixin: Apr 10 2019, 09:00 PM Attached thumbnail(s) 
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Apr 12 2019, 09:35 PM
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#370
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(piglover @ Apr 12 2019, 09:24 AM) Hi. I got a question on the season pass. Yesterday i open 1GB from my season pass and now left 100mb. Can i open another 1Gb before the 100mb finish? Yes,you can add another 1GB data to your 100MB but the expiry date follow your last expiry date.Send sms : DATA ADD 1GB to 22111 or 23388. It's better to finished your 100MB and activate another 1GB data with new 30 days expiry date. This post has been edited by xinaixin: Apr 12 2019, 09:37 PM |
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Apr 12 2019, 10:38 PM
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#371
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 12 2019, 09:49 PM) im considering swtiching to xox and stilll learning on the mechanic. All unused data,voice minute and sms in Season Pass will be valid follow your Onexox prepaid line expiry date @ 28 months or even more.season pass can only last 30 days? not following the 28 months validity? also, is the number validity always go to 28 months when reloaded? Only the data activated from the Season Pass valid for 30 days. Every RM1 reload will extend 1 day validity to your expiry date. This post has been edited by xinaixin: Apr 12 2019, 10:44 PM |
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Apr 13 2019, 08:26 PM
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#372
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(RDoe @ Apr 13 2019, 02:53 PM) How about top up just RM30 (or RM25 if they allow) and then buy the 1 year validity in Dec 2019 for RM25? Yes you can top up RM25.If you top up RM25 and then you buy 1 year validity, you'll get validity extended 390 days (25 days + 365 days) This post has been edited by xinaixin: Apr 13 2019, 08:30 PM Attached thumbnail(s) 
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Apr 14 2019, 04:53 PM
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#373
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 14 2019, 01:49 PM) can any1 help to walk me through how to port in from unifi? You can join the group "Soal Jawab Onexox" in Facebook and find Onexox dealers in your area for help.i can't find the option for unifi The MNP sim cost RM10 and preloaded with RM5 ready to use credit and 28 months validity(For Onexox prepaid) This post has been edited by xinaixin: Apr 14 2019, 04:56 PM |
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Apr 14 2019, 05:01 PM
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#374
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1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 14 2019, 02:41 PM) that is what i used and can't find the unifi list at all You should choose "P1" under "Current Mobile Operator" when you port out from Unifi.This post has been edited by xinaixin: Apr 14 2019, 05:03 PM |
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Apr 14 2019, 10:59 PM
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#375
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 14 2019, 06:39 PM) I noticed that RM10 tax invoice is listing the wrong number to MNP into xox. Do you know who to contact to check the correct number? You can call Onexox customer service for inquiry.Attached thumbnail(s) 
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Apr 15 2019, 09:19 PM
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#376
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(a274 @ Apr 15 2019, 01:10 PM) I take back my words here. Recently changed to new iphone, cannot activate iMessage and Facetime anymore. Also I've been charged by onexox eventho technically I didnt receive any iMessage because obviously it has not been activated. Onexox should at least put in the disclaimer/FAQ on its official website about iphone users not gonna be able to use iMessage and Facetime. Kinda regret ported-in to onexox now... If Onexox dealer help you to port in, he/she should inform you in advanced about this fact that most iphone user with Onexox line will facing this problem.But if you port in online,then you won't know that this problem exist until you find out about the credit deduction. This post has been edited by xinaixin: Apr 15 2019, 09:20 PM |
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Apr 27 2019, 06:19 AM
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#377
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 26 2019, 11:22 PM)  based on the SMS, it should be 20GB of season pass right? how do i access the season pass wallet? can't find the option at XOX app at all The 10GB credited into season pass will follow your line validity which is 28 months or more. Remember to cancel the data plan auto renewal by sending "DATA AR OFF" to 22111 or 23388. If you did not cancel the data plan auto renewal,your 10GB in season pass will be activated automatically when your free 10GB data plan expired. This post has been edited by xinaixin: Apr 27 2019, 06:25 AM |
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Apr 27 2019, 06:37 AM
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#378
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 26 2019, 11:22 PM) based on the SMS, it should be 20GB of season pass right? how do i access the season pass wallet? can't find the option at XOX app at all Click "Data Subscription" to see the balance of data and expired date of data that have been activated. |
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Apr 27 2019, 06:42 AM
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#379
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Senior Member
1,581 posts Joined: Sep 2015
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Deleted
This post has been edited by xinaixin: Apr 27 2019, 06:48 AM |
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Apr 27 2019, 06:47 AM
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#380
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Senior Member
1,581 posts Joined: Sep 2015
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QUOTE(Pebbie @ Apr 26 2019, 09:28 PM)  guys, why is the data not having 28 months validity following the number? this is the SP FAT10 first comer promo(?) btw Info about XOX account and your profile are shown here. |
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