Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Kena rip off by DIGI?, DIGI user... please come in..

views
     
lingleeyen
post Jul 26 2016, 05:01 PM

Regular
******
Senior Member
1,376 posts

Joined: Jan 2011
QUOTE(TOMEI-R @ Jul 26 2016, 04:56 PM)
Do you read? Mine a company line and ours doesn't get any free phones.  doh.gif
*
So that 2 years tied up contract is not contract?
TOMEI-R
post Jul 26 2016, 05:03 PM

Extraordinaire
*********
All Stars
24,219 posts

Joined: Mar 2007
From: Kuala Lumpur


QUOTE(lingleeyen @ Jul 26 2016, 05:01 PM)
So that 2 years tied up contract is not contract?
*
All Digi company lines requires a 2 year contract and to me I think its lopsided. That is why we are not signing with Digi anymore.
TOMEI-R
post Jul 29 2016, 09:59 AM

Extraordinaire
*********
All Stars
24,219 posts

Joined: Mar 2007
From: Kuala Lumpur


holypredator
I have some updates for you. Seems like Digi has revised their policies. You can get in touch with Digi Cs and request for change of plans but the montly subscription of the plan must be equal or higher than your current plan even though you are still in contract.
Chrono-Trigger
post Jul 29 2016, 11:17 AM

BY SELF ONE IS DEFILED AND PURIFIED
*******
Senior Member
4,308 posts

Joined: Aug 2013
QUOTE(TOMEI-R @ Jul 29 2016, 09:59 AM)
holypredator
I have some updates for you. Seems like Digi has revised their policies. You can get in touch with Digi Cs and request for change of plans but the montly subscription of the plan must be equal or higher than your current plan even though you are still in contract.
*
that seems fair. they don't have to do it but they do it anyway as courtesy to their customers. that's why I ask the TS to write Digi to negotiate a win-win situation. no harm trying.
teikseng
post Jul 29 2016, 11:17 AM

Getting Started
**
Junior Member
77 posts

Joined: Jan 2007
QUOTE(TOMEI-R @ Jul 24 2016, 03:54 PM)
Digi treat their customers on contract like crap. When you sign the contract, you are selling your soul to them. To change your package, you would need to terminate your contract which means paying a penalty for it. If not, you can dream on for them to upgrade your current package.
*
completely agree! Their Customer Service will tell you all the craps and make it more painful or difficult for you to change plan.
teikseng
post Jul 29 2016, 11:20 AM

Getting Started
**
Junior Member
77 posts

Joined: Jan 2007
QUOTE(Chrono-Trigger @ Jul 29 2016, 11:17 AM)
that seems fair. they don't have to do it but they do it anyway as courtesy to their customers. that's why I ask the TS to write Digi to negotiate a win-win situation. no harm trying.
*
you are not allowed to change to all promotional plans!
Chrono-Trigger
post Jul 29 2016, 12:03 PM

BY SELF ONE IS DEFILED AND PURIFIED
*******
Senior Member
4,308 posts

Joined: Aug 2013
QUOTE(teikseng @ Jul 29 2016, 11:20 AM)
you are not allowed to change to all promotional plans!
*
...
Chrono-Trigger
post Jul 29 2016, 12:11 PM

BY SELF ONE IS DEFILED AND PURIFIED
*******
Senior Member
4,308 posts

Joined: Aug 2013
QUOTE(BraderHensem @ Jul 29 2016, 12:06 PM)
May I know which telco is the best? because I also want to port out from this yellow mannnn!
*
1. coverage coverage coverage

2. if no.1 is ok, I would consider maxis since you don't like your current telco.
Chrono-Trigger
post Jul 29 2016, 12:14 PM

BY SELF ONE IS DEFILED AND PURIFIED
*******
Senior Member
4,308 posts

Joined: Aug 2013
QUOTE(BraderHensem @ Jul 29 2016, 12:12 PM)
but maxis expensive meyhh.. the postpaid
*
then u left with Celcom and umobile

This post has been edited by Chrono-Trigger: Jul 29 2016, 01:13 PM
thomasyke
post Jul 29 2016, 12:16 PM

Casual
***
Junior Member
409 posts

Joined: Jun 2007
From: <20k group
who ask you all poor fag go sign contract with phone?
zher4883
post Jul 29 2016, 12:38 PM

Look at all my stars!!
*******
Senior Member
4,490 posts

Joined: Oct 2014


QUOTE(thomasyke @ Jul 29 2016, 12:16 PM)
who ask you all poor fag go sign contract with phone?
*
spot on rclxms.gif
TOMEI-R
post Jul 29 2016, 12:49 PM

Extraordinaire
*********
All Stars
24,219 posts

Joined: Mar 2007
From: Kuala Lumpur


QUOTE(Chrono-Trigger @ Jul 29 2016, 11:17 AM)
that seems fair. they don't have to do it but they do it anyway as courtesy to their customers. that's why I ask the TS to write Digi to negotiate a win-win situation. no harm trying.
*
QUOTE(teikseng @ Jul 29 2016, 11:20 AM)
you are not allowed to change to all promotional plans!
*
Our company managed to negotiate to a "No contract commitment" for our company lines with their higher ranking officials. They even accomodated on changing the plans. So I think TS could try talking to their CS and see if they can accomodate as well.
delsoo
post Jul 29 2016, 03:43 PM

Look at all my stars!!
*******
Senior Member
3,187 posts

Joined: Nov 2013
QUOTE(holypredator @ Jul 24 2016, 04:36 PM)
takkan no one complain or no one else suffered like me meh?
From a customer perspective... I am extremely EXTREMELY unsatisfied with Digi right now.. not just because of the plan but also because the coverage and signal suck so much balls.... in restaurants or often in buildings got 0 line.... on the street sometime putus (rarely) but if such thing can remotely happen also consider VERY VERY bad to me liao..
So far my dad's Maxis line worked like a charm.... my friend U-mobile also worked like a charm...
If Digi coverage can shittier than U-Mobile... my blood boiling like mad liao.... ppl pay RM70 for 15GB .... I pay RM108 for 5GB ... kanasai to the max .. walao think about it also du gao lan leh ...  bangwall.gif  bangwall.gif
Want to cancel contract but cancel means I have to pay 2 years worth and get nothing out of it.... WALAO....  mad.gif  vmad.gif
*
Bear in mind u mobile coverage is not that good.....
teikseng
post Jul 29 2016, 04:19 PM

Getting Started
**
Junior Member
77 posts

Joined: Jan 2007
QUOTE(thomasyke @ Jul 29 2016, 12:16 PM)
who ask you all poor fag go sign contract with phone?
*
that's the reason why those who are poor getting poorer.
TOMEI-R
post Jul 29 2016, 10:39 PM

Extraordinaire
*********
All Stars
24,219 posts

Joined: Mar 2007
From: Kuala Lumpur


QUOTE(delsoo @ Jul 29 2016, 03:43 PM)
Bear  in  mind  u mobile  coverage  is  not  that  good.....
*
Yes... but its really cheap. So, why not if your area has good coverage.
nexona88
post Jul 29 2016, 11:00 PM

The Royal Club Member
*********
All Stars
48,471 posts

Joined: Sep 2014
From: REality
QUOTE(BraderHensem @ Jul 29 2016, 12:06 PM)
May I know which telco is the best? because I also want to port out from this yellow mannnn!
*
suggest u buy prepaid sim & test which telco is the best..

or u could ask people around your area (using non-Digi line)
dc28yk
post Aug 8 2016, 06:19 PM

Getting Started
**
Junior Member
269 posts

Joined: Feb 2005


QUOTE(thomasyke @ Jul 29 2016, 12:16 PM)
who ask you all poor fag go sign contract with phone?
*
Ahahaha... Well greedy ma
yezhi
post Sep 1 2016, 10:47 AM

Getting Started
**
Junior Member
93 posts

Joined: Apr 2013
QUOTE(Chrono-Trigger @ Jul 24 2016, 04:34 PM)
they did not cheat or coerce you when you signed up for their plan few months ago. it was based on willing buyer willing seller basis.

circumstance has changed since then with other telco throwing prices , Digi has to respond accordingly.

I don't see any fraud or malpractice , it's dynamic business environment.

it is not limited to telco. even supermarket gives fantastic offers from time to time. can we cry foul at that scenario too?

there are remedies
1. terminate the current contract and pay a penalty fee
2. write in to Digi to ask them to upgrade your line as a courtesy to you, not an obligation.
3. remains in prepaid line forever in future / or direct purchase your phones with cash instead of some easy payment or telco subsidies.

welcome to the real world where contracts have to be honored
*
+1

4 Pages « < 2 3 4Top
 

Change to:
| Lo-Fi Version
0.0195sec    0.35    5 queries    GZIP Disabled
Time is now: 10th December 2025 - 11:44 AM