Recently saw many advertisement from digi on federal highway and it got me thinking.... how come ayam still paying digi RM108 to get 5GB but other people pay RM68 now can get 6GB...

Walao kanasai Digi rip me off .... I baru signed up on february jer .... like kena fucuk upside down...


And sadly I check... they no upgrade my quota also... still same 5GB ... lose out to ppl who are paying RM68 now


Anyone ada complain to digi? Really depressing wei... digi like that treat customer...

This post has been edited by holypredator: Jul 24 2016, 03:59 PM

your postpaid come with phone package ?

Any contract tied with them? If not request for plan change.

Digi treat their customers on contract like crap. When you sign the contract, you are selling your soul to them. To change your package, you would need to terminate your contract which means paying a penalty for it. If not, you can dream on for them to upgrade your current package.

This post has been edited by TOMEI-R: Jul 24 2016, 03:54 PM

Yea.. comes with phone

Yea .. I have contract with them... just signed on february... hardly few months then know I have to pay double the amount for less.

well TS cannot do much..

because you're under contract & with phone someore

the best you can do is contact customer service & try luck nego for better package.. if lucky maybe can get something good...

they did not cheat or coerce you when you signed up for their plan few months ago. it was based on willing buyer willing seller basis.

circumstance has changed since then with other telco throwing prices , Digi has to respond accordingly.

I don't see any fraud or malpractice , it's dynamic business environment.

it is not limited to telco. even supermarket gives fantastic offers from time to time. can we cry foul at that scenario too?

there are remedies
1. terminate the current contract and pay a penalty fee
2. write in to Digi to ask them to upgrade your line as a courtesy to you, not an obligation.
3. remains in prepaid line forever in future / or direct purchase your phones with cash instead of some easy payment or telco subsidies.

welcome to the real world where contracts have to be honored

This post has been edited by Chrono-Trigger: Jul 24 2016, 04:35 PM

I hate DiGi as well. Ripped off my quota just like that. They tried to cheat me. I checked my data usage and it didn't tally with the quota meter.

I used to have 4 DiGi lines with me. Now I'm slashing that down to just 1.

takkan no one complain or no one else suffered like me meh?


From a customer perspective... I am extremely EXTREMELY unsatisfied with Digi right now.. not just because of the plan but also because the coverage and signal suck so much balls.... in restaurants or often in buildings got 0 line.... on the street sometime putus (rarely) but if such thing can remotely happen also consider VERY VERY bad to me liao..


So far my dad's Maxis line worked like a charm.... my friend U-mobile also worked like a charm...


If Digi coverage can shittier than U-Mobile... my blood boiling like mad liao.... ppl pay RM70 for 15GB .... I pay RM108 for 5GB ... kanasai to the max .. walao think about it also du gao lan leh ...



Want to cancel contract but cancel means I have to pay 2 years worth and get nothing out of it.... WALAO....

It's not the matter of contract le bro.... it's business ethics and care for loyal customers or existing customers...


They are not wrong... but I can't say they are not a DOUCHE or ASSHOLE about it....



You cannot compare subscription market to physical goods based market..... In subscription market, buyers don't come and go.... and the theory is to satisfy the customer cause it is 5x harder to get new customers than to retain old ones... from my experience in overseas... if customer's request is not unreasonable.. they will go way out to comply...

I am not asking them to give me 15GB package to match U-mobile also.... just to give me a reasonable quota for a reasonable price... is that so hard to do?? they give me their RM98 plan one also I happy liao... eventhough I am still paying more... at least I know they care... but if No changes... walao REALLY DOUBLE for NOTHING

Singapore telcos also same bro. my friend stuck with 2 years contract with his 10mbps few years ago when newer customers get 100mbps for same price. western countries also like that.

anyway try writing in to them. they may just upgrade you. good luck

This post has been edited by Chrono-Trigger: Jul 24 2016, 04:48 PM

Don't care much about their hyped up coverage prowess. Just some simple honesty would do. Meaning, do not cheat us on our quota. Either silently or openly. Openly as the one during the Ramadan promo. As in cut from the quota meter altogether after having purchased.

UK no lo bro.... their service is to please their current costumer...


I write letter complain say their telco is not the best in terms of plan and benefit jer... they insta give me rebate...


If you havent notice, UK got this practice where if you can find their competitor price better than theirs and you can collect evidence... they will match it for you or compensate you...



Now I just want to fucking match with Digi's OWN GOD DAMN PLAN also cannot... too much ... They know they farked up... but they don't want to admit...

This post has been edited by holypredator: Jul 24 2016, 04:54 PM

well I know how u feel..

like others said.. try to nego with Digi on better offer..

that's all I can say. contract is like that. Nego hoping the consider to add more data for u..

This post has been edited by nexona88: Jul 24 2016, 05:02 PM

Tat is the setback if under contract
Having said tat, I presume u have benefited from the phone price

I called them.. and they say I can only upgrade my plan.. wasai... that means I have to Pay more in order to get more...

then it's hard lor

You did get a phone with your plan, is that correct?

In my opinion, the plan that you get with your phone will always be more expensive than normal plan, because you pay less for the phone.

And do compare in detail the plan that you are paying now and that rm68 plan. Do you get the same amount of call/sms?

This post has been edited by marlick25: Jul 24 2016, 05:07 PM

The RM68 plan is the Device plan.. so it should be the same..

lower call/sms but got other benefit like internet rollback... I don't want call/sms also.. never used...