your postpaid come with phone package ?

Any contract tied with them? If not request for plan change.

well TS cannot do much..

because you're under contract & with phone someore

the best you can do is contact customer service & try luck nego for better package.. if lucky maybe can get something good...

they did not cheat or coerce you when you signed up for their plan few months ago. it was based on willing buyer willing seller basis.

circumstance has changed since then with other telco throwing prices , Digi has to respond accordingly.

I don't see any fraud or malpractice , it's dynamic business environment.

it is not limited to telco. even supermarket gives fantastic offers from time to time. can we cry foul at that scenario too?

there are remedies
1. terminate the current contract and pay a penalty fee
2. write in to Digi to ask them to upgrade your line as a courtesy to you, not an obligation.
3. remains in prepaid line forever in future / or direct purchase your phones with cash instead of some easy payment or telco subsidies.

welcome to the real world where contracts have to be honored

Singapore telcos also same bro. my friend stuck with 2 years contract with his 10mbps few years ago when newer customers get 100mbps for same price. western countries also like that.

well I know how u feel..

like others said.. try to nego with Digi on better offer..

that's all I can say. contract  is like that. Nego hoping the consider to add more data for u..

You did get a phone with your plan, is that correct?

In my opinion, the plan that you get with your phone will always be more expensive than normal plan, because you pay less for the phone.

And do compare in detail the plan that you are paying now and that rm68 plan. Do you get the same amount of call/sms?

A contract is a contract - get this fact right , and you will find all your arguments are self defeating.

changing package , upgrade plan etc - is not part of the contract, so whatever your sentiments are - they are irrelevant.

reverse this for a moment - what if some accounts department made a mistake in their prices offering for a phone - can Digi write to you to charge you more after realizing their mistake ? they can't - because they'd entered into contract with you. can Digi reduce your monthly quota ? they can't while they are in contract.

it's a buyer - seller thing with both side pledging to HONOUR their terms and conditions.
rule of law and first world mentality should start with ourselves. taking responsibility for our action and not to run away when the facts are clearly not in our favour.

if contract can be changed , and everyone won't honor it how will our country progress? telco will not want to subsidize phones in future due to uncertainty of contract FFK.they also have to provide for "non performing contracts" in their financial report. it will be hard for account department to estimate income from contracts. all this will indirectly affect consumers , because telco will charge an "insurance" on top of the phone prices to provide for FFK contracts.

again - there is no coercion or force if a customer decides to upgrade halfway. he enters it willingly , and the telco offers if willingly. again it's willing buyer seller.

the onus is on US as consumers to give it due diligence BEFORE entering into a contract, not to CRY after that. I'm not defending Digi , it took me 6 months of testing and comparison of prices before took a 24 months contrast with them. i checked the coverage at my work place and home and testing the speed. I also researched on the forum to see customers experience and complaints on all the telco.

I agree to that to certain extent. A contract is a contract and its contents are binding. But how about customer relationship? Ie keeping the customer happy. How about customer retention? If you are in the service line, you would understand that keeping your customer happy is very important.
Nevertheless, thanks to (whatever my sentinments were), we are porting out all our company lines to another Telco which doesn't require us to sign any contracts.

You "Signed" a contract to get a phone at a lower cost. Thats how you are bond to "x" years. No issues with fraud, ethics or what so ever here as business is business.
And you said Maxis worked like a charm, by all means pay more then. I myself used all 4 telco and know Maxis service is great, just a steep price to pay.