QUOTE(hz428 @ Feb 22 2017, 02:58 PM)
My car is only 1 year 1 month, mileage only 21k and the battery just gave the istop blinking (orange) and triangle exclamation warning. Went to glenmarie HQ they said they no longer give battery exchange for free and the condition is now within 1 year and within 20k mileage. All the time when I purchased this car was told that if 1st battery kaput within 3 years SC will do a one to one exchange. Totally upset and felt cheated by this Bermaz. The company did not inform any of the owners for this newly implemented memo. They claim that this is effective on feb 1st 2017. The memo is only circulating among their staff internally and some SA. As a consumer with absolute rights, I felt cheated. If this is how Bermaz dealing with their customers, this will be my last Mazda with Bermaz.
Bro,If you feel so bad about it, go complain to Consumer body.. wake tis f****rs up a bit..
Feb 22 2017, 03:01 PM

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